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North Valley Disposal Waste Management

1.5 (48 reviews)

Services - North Valley Disposal Waste Management

Recycling dropoff

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The auto callback I requested called me on a Saturday morning and put me on hold for 2 hours before I lost my mind and hung up.

Set up a new service online upon moving in 6 weeks ago. First they tried to deliver the bins to a street when I'm on an avenue, and when I looked at my account information my address was correct. Spoke with a rep who said they'd sort it out. Multiple notices on their website that my delivery was rescheduled for a later date that came and went several times. The detritus of moving house grows... On hold at least an hour every time I call. It is virtually impossible to speak to a service representative at this company unless you are ruthlessly patient. I used their callback service and they called me back the next morning only to put me on automatic hold. I waited it out for 2 hours out of sheer desperation before I finally hung up. I heard some people dragging a can out to the street from the gravel alleyway next door a few nights ago. It was filthy, cobwebbed and still had some bits in it, but no one has come to claim the mystery bin so I loaded some recycling in it and it actually was emptied on the route today, so W. Called in today and the robot assured me that my bins had been delivered today, get home from work and NO BINS! What is happening??? Please let me stop hoarding trash and leaves, I'm getting raccoons. I'm so scared. No more hold music. My toddler keeps asking "Where are the wheely bins?" I'm like, "buddy I literally do not know." Stop disappointing my child.

Damaged container by WM driver.

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1 year ago

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10 months ago

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4 months ago

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1 year ago

Account enrollment has been terrible. The website form doesn't work and customer service has been unable to resolve the issue.

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8 months ago

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2 years ago

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1 year ago

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6 months ago

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2 years ago

Great service, the drivers are very friendly and do a great job. My kids are always excited to wave at the drivers when the drive by

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2 years ago

$10 convenience fee for auto pay is madness. Wondering where the protection is for the customers... unreal

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2 years ago

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3 years ago

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3 years ago

Poor service, sometimes they pick up and sometimes they go past my dumpsters in line with all the other neighbors dumpsters.

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2 years ago

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3 years ago

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3 years ago

If there were ANY other option, I would take it. We have been without bins for almost 3 weeks.

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4 years ago

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6 years ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

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5 years ago

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8 years ago

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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5 years ago

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5 years ago

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6 years ago

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4 years ago

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8 years ago

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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9 years ago

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6 years ago

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11 years ago

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Review Highlights - North Valley Disposal Waste Management

He told me to text him my address and name and that the cans would be outside the next day.

Mentioned in 4 reviews

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North Valley Disposal Waste Management - recyclingcenter - Updated May 2026

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