Scheduled a time to come in the following day to get my car key copied, Cam was quick to call me…read morefor a quote and get me in at the start of his shift! Great service and dedicated. The shop got busy as time went on. Would come back in the future!

Cam at Locks & Keys is really working hard to help me with a pain in the butt British-car key fob…read moreissue. He's pretty knowledgeable, which is helpful because I'm not with this stuff. They've been around a long time. Give em a try.

I was locked out of my condo and went to yelp to look up a locksmith. Mike got right back to me…read moreand sent Alex in 25 minutes who was soooo nice and got the door open in minutes. They charged a reasonable price given they can really get any amount of money because getting back into your home is a necessity. I will contact them again if I need this kind of service. There is no need to use anyone else. Highly recommend.

adam was super hero came fast helped me out to get my apartment door open great company thank you…read moreguys

I had two new keys made today and the service was excellent. It took less than a half hour and the…read morekeys work perfectly. Thanks

Unhappy with the work they did on my outer gate strike. The screw on the left was used when it…read moreshould have been longer like the one on the right. No wonder the strike kept getting lose.

I couldn't have been more impressed with not only the work, but how professional Jerry was. He was…read moreextremely honest and up front with us. I told him about the bad experience i had with another company, he never once uttered a bad word about them, was just very professional and helped us with exactly what we asked for. I would recommend him to anyone looking for a great locksmith and if i ever need services again, hes who i will be calling!

This is the second time I've worked with Gerry to replace old locks on an old home. As always, he…read morewas prompt, professional, and very thorough. Would definitely hire again!

Excellent all around - We have them help us key our apartment building and they are always there…read morewhen we need them. thanks

I had trouble finding a key to my storm door. Went to D&D, I couldn't believe how many keys they…read morehad. Not only was the key correct and , the gentleman told me to test it and come back and then pay him. He wanted to make sure it worked. Never had such a great experience.

Manny is a wonderful hard working guy. Asked him to help me with my deck and did incredible work…read more Was willing to work with me on my vision but in a manner that made sense and was cost effective. He is very particular so will not leave until the job is done right. Would highly recommend. Thanks again.

Horribly unprofessional. Appears to be a shell company. With no physical location. Their address…read moreis a PO box in Lawrence. And no direct customer service phone number anywhere.

Called for an apartment lockout. A contractor arrived within 20 or so minutes and had the door…read moreunlocked in under 5 minutes. Total lifesaver!

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

The gentleman on duty was out on a job. He had his cell posted to the door. I needed a key lock for…read morea gym locker for that day. He was willing to bring it to my office and he had a credit card processor on his phone. He didn't charge me extra to swing by my office and his price was more than reasonable. Great customer service and generally a nice guy. Give him a try.

Next day service, great communication. Kind and knowledgeable. Will gladly call again for further…read morekey-related needs. Highly recommended. Rest assured this bet's a lock.