Great service responsive and prompt would definitely use again. A totally professional experienceread more

I can't speak highly enough of their driver Ed! He drove over an hour to my sister and…read morebrother-in-law's house to take them to come pick me up yesterday at the airport after I needed to urgently get home from overseas after a traumatic event. Ed was professional and kind as well as friendly and chatted with us on the 3 hour ride home after I had a horrible previous 24 hours. The ride was comfortable and safe and I would recommend him whenever needed!

Do not book this transportation company under any circumstance…read more We recently used this company for transportation to and from JFK, and unfortunately, both experiences were extremely disappointing. We booked with the expectation of receiving a premium, reliable, and comfortable transportation service. Instead, we experienced significant safety concerns, poor vehicle conditions, and a lack of professionalism. Transfer to JFK -- Flat Tire and Unsafe Situation During our ride to the airport, we experienced a flat tire. The driver did not have the necessary equipment to change the tire, leaving us stranded in a potentially dangerous situation while trying to catch an international flight. We were forced to flag down another driver who happened to be passing by and pay him to take us the rest of the way to the airport. This was incredibly stressful and unacceptable. A professional transportation company should have the proper equipment and a plan in place to handle basic roadside emergencies. We were left to arrange and pay for alternative transportation ourselves. Transfer from JFK -- Incorrect Vehicle, No Air Conditioning, and Poor Communication Unfortunately, our return transfer was equally disappointing. We were picked up in a vehicle that contained trash and car seats and was in extremely poor condition. We were later informed that it was not even a customer-facing vehicle. To make matters worse, the vehicle had no working air conditioning, making the two-and-a-half-hour journey extremely uncomfortable. This is especially unacceptable when paying for a premium transportation service. The driver also provided very little communication, could not lift our luggage, needed us to assist with directions to our destination, and did not answer his phone which added to the frustration and made the experience feel unprofessional and poorly managed. It was a nightmare. Overall Experience The fact that we experienced significant issues on both transfers is particularly concerning. We paid for a premium transportation service and instead received: * An unsafe roadside situation during our airport transfer. * No meaningful assistance when we needed it. * The unexpected expense of arranging alternative transportation. * A vehicle that did not meet the expected standard for a customer-facing service. * No working air conditioning during a long journey. * Poor communication and an overall lack of professionalism. We formally contacted the owner of the company to express our concerns and request a full refund. We also requested an explanation of how these failures occurred and what steps would be taken to prevent other customers from experiencing similar treatment. We only received a 50% refund from the owner who was extremely difficult to get ahold of when we needed immediate assistance. My recommendation: Think twice before booking with this company. When paying for premium transportation, you should be able to expect safety, reliability, comfort, and professionalism. Unfortunately, our experience fell well below those expectations on both occasions. I would strongly encourage anyone considering booking with this company to carefully evaluate whether the service provided matches what they are paying for. ***Update following the owner's response: The owner's response is misleading. I was not issued a full refund, despite his claims. The service was absolutely unacceptable, and I'm extremely disappointed with how this company has handled the situation. I honestly don't understand how they remain in business. I will be filing a complaint with the Better Business Bureau (BBB).

Anthony was a lifesaver! After my scheduled Lyft never arrived at 2:30 in the morning and then was…read morecancelled at 3 am, I texted the number and Anthony replied immediately. I was in the middle of nowhere, 90 minutes from the airport, and he came straight away within 20 minutes. We took off toward the city and he got me to JFK in time for my early morning flight. Thanks so much!!

Ride went well prompt and on time. Had them pick me up late night in bethel and deliver me to…read morequeens. All good no complaints here.

Helped me out in a pinch. Has been years since I used a…read moretraditional taxi service. Friendly, prompt and easy Thank you!

Horrible experience with Manny's Taxi. Just a heads-up that I would strongly recommend not using…read moreManny's Taxi for any future taxi transportation. Unfortunately, we've now had two negative experiences with them. The first time, they arrived about 20 minutes late for a pickup, which resulted in our colleague missing her train. We used them again today hoping to give them the benefit of the doubt, and the fare ended up being higher than what had originally been communicated. When my BP questioned the additional cost, the response from the driver was very rude and inappropriate, essentially telling her that if she didn't like it, she could use another company. I followed up directly with the company afterward and spoke with the driver, who identified himself as the owner. When I explained the situation and said I intended to raise a complaint, he was dismissive and indicated that he did not care. He said go file a complaint and then i will file a complaint on you for filing a complaint on me. Seemed very unprofessional. Avoid using them at all costs!!!

The service was great my family and neighbors were going on a cruise and we contacted Anna's and…read morethey came on time and delivered us to the cruise ship with no problems, the driver was very friendly and respectful, I would definitely recommend their service.

customer service representative extremely rude. She needs to learn how to speak to a potential…read morecustomer. Loss a $1500 service. Plenty of other car service companies.

My favorite Company!! Use for every trip!! Thank you so much for making it so easy!! We have been…read moreusing this company for over 15 years!!

Highly recommend Stardust limosine they're always prompt on time and have even come out to get me…read morein most horrible snow storms in February getting me safely home from the airport and getting me to my flights on time always.

This is a great car service. We called for a last minute, same day trip from Maybrook to Newark…read moreAirport. Once we confirmed the ride we received a text from the driver about the time he would show up and to our relief he was actually 20 minutes early! The Communication from start to finish was great! Our driver, Bill, is a wonderful person and knows how to hold a great conversation. I definitely recommend and will be using their service again!

Prompt professional service. Accommodating & good communication. Would recommend and use again.read more

This company's service was phenomenal. They were on time picking me up and got me to the airport…read morewithin the scheduled time. Will definitely be riding with them again!