I have been there many times , and i love Dr. Tatiana's work in my skin . She knows what is best…read moreand my skin looks great after i leave there . An awesome staff , they are so helpful as i need help to check for my points accumulated , to save every time . Few of my friends go there too and we are happy w their work . i totally recommend this place . Ty.

Went to this place out of convenience. Ive been to others that are way more professional and…read moreupfront. From the customer service, to the sketchy pricing tactics, I will never go back. The front desk has no idea how to charge people. It varies daily. It was a horrendous experience.

Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

I don't recommend CoolSculpting--or any services--at LaserAway. My appointments were rescheduled…read morethree times due to vague "staff emergencies," at both the Hoboken and Clifton locations. For the price, the experience and results just weren't worth it. My original appointment was scheduled for April 29, but got canceled due to a "double booking." I wasn't able to reschedule until a month later due to travel. That rescheduled appointment, now set for May 26 at a different location, also got canceled--again due to staff issues. (It also happened to be Memorial Day weekend, which made the situation feel even more avoidable.) I finally had my first session on June 6, over a month later than planned. The staff was nice, but honestly, the procedure was so basic I could've done it myself. The sales pitch made it seem like you needed a nurse practitioner to avoid risks like "polyps" or poor results, but the process was extremely simple and the difference was barely noticeable. Definitely not worth the hype or the price tag. I scheduled my second appointment for July 25, the earliest possible based on their 30-day policy--but surprise, it got canceled too due to another "clinical staff emergency." I was told one of the two clinicians was in a car accident (which is awful, of course), but it's pretty concerning that they only have two staff members handling everything. I'm now booked for August 7 in Hoboken. Today is July 24. Let's see if they cancel on me a fourth time. What started as something I hoped to complete by May might not even finish by August. Save your time and money--go somewhere private and more professional. This chain is just not it.

The Thermage treatment was a complete waste of money and did not work at all, despite waiting…read more months for results as advised.I felt my money was wasted on a painful procedure that delivered zero improvement.I would not recommend this treatment to anyone based on my poor experience.

Storytime: removing my former 5 star review because laseraway is DOWN BAD... story time: tonight…read morethe "manager" yona wanted to leave early so she called me at 655p to tell me she was cancelling my 7p appointment booked weeks ago and that I planned my work schedule, childcare and plans with friends around- I had already driven 30 minutes to get there and was around the corner. She then yelled at me when I suggested I should receive some sort of compensation for the severe inconvenience, told me I was out of luck because I already paid for the service and then hung up on me. Every single laseraway employee I've ever met has told me they are looking for a new job and hate working there and clearly it's managers like yona driving away good employees and customers. I'm shocked she still has a job with customer service/managerial "skills" like I saw tonight, but hopefully she enjoyed getting off early tonight on June 23 2026. Avoid and take your business elsewhere unless you want your appt cancelled without notice 5 minutes before so the manager can tell you she doesn't care because you already paid for the appt, hang up on you and then leave early.

Warm and friendly Ladies. They are Brazilian so to know them is to love them. Very personable and…read morekind. Will update once the results of my recent beauty treatment settles in. Can't wait to go back, they are wonderful.

Place looks old and outdated, and dirty. went there once,…read moredidn't like the doctor's attitud. rude isn't a word for her. take your money someplace else!

Returned back 3 years later and super pleased. Neal is absolutely amazing and truly cares about her…read moreclients. She focuses on what your skin needs and provides tips for proper skincare. Her facials are very relaxing. Neal also threw in a scalp detox and face masks as a gift. Very generous. Can not recommend her enough!

I purchased a Groupon for my wife and daughter as a Mother's Day gift for them both. The Groupon…read morecovers deep facial cleaning, I splurged another $30 for an acid peel. I made an appointment for my wife. This place is located at the Riverside Mall in Hackensack, right above Macy's, situated inside a Salon called Elie Tanous. The room is pretty cozy, clean and soothing. I left my wife in Nael's (the lady that gives the facial cleaning) able hands. I waited in their waiting area, which by the way is very spacious, and includes FREE coffee, water, etc. After about an hour or so my wife steps out with a huge grin. She seems very satisfied and I noticed right away a big difference, her skin is clearer and less blemished. My wife mentioned that Nael was gentle, patient and very good at what she does. She will definitely be back for more. I will schedule an appointment for my daughter soon.

So I almost stopped going to this place because of my previous experiences. The waiting room is…read morealways packed, it feels very much like a factory, and I'd always been rushed through my appointments. I wanted to find another derm but my annual checkup was coming up so I figured I'd go one last time to supplement me until I found a new doctor. By some miracle a PA, Anne, was available instead of the male doctor I usually saw. I didn't even know there were other options! I'm so so so glad I went one last time to see Anne, she was the total opposite of the other doctor - warm, listened, great bedside manner. I felt heard and she gave me a solution that WORKED first try as well as recommended a cost effective OTC equivalent if insurance didn't cover enough of the script. She was professional, friendly, and just gave the absolute best patient experience! Anne gets 5 stars, the 4 is considering the general office. I will only see her from now on and highly recommend her!

Factory farm for insurance. Avoid. Every negative review is correct. On my first visit for a wart…read moreremoval Dr Glossier seemed kind and attentive (despite bringing in 3 other doctors without alerting me). Second visit to handle the ineffective first treatment was like something out of a horror movie. 6am appointment. Packed waiting room. Waited 45 minutes to get to an exam room. Glossier walks in, picks up a can of wart-off freeze and aims for my forehead without even a word. I had to yell "wait!" before he even thought to speak with me. Eff this. Horrible place. He's a pox on the practice of dermatology. Also not a good sign when the doctor has acne craters deeper than his empathy.

Great job by Diane…read more Loved the February Xtox on my forehead Howard beach area needs more days than Monday

I was not going to leave a review however my sister and I are DONE with this place. Every time we…read morego I have to wait more than an hour to be seen because Jen is never on time. She comes in all disheveled and looks like she was partying the night before. She also can be heard on the phone yelling and screaming. Its shocking that she doesnt care about her customers waiting in her office. One time she was in the room doing botox on me she got a phone call and walked out of the room mid treatment- how do you leave someone in a room like that. Disgusting. She came back in and did not even apologize. She calls herself a DOCTOR but she is really not a doctor she is a nurse practitioner anyone with a brain can look that up. Wouldn't that be considered fraud or malpractice, stating that you are a doctor and your not. She always talks over me without really listening to what i have to say. She only cares about the money. I blame myself for getting sucked into it. If you don't have money to spend she treats you like garbage. How is she still in business?? I had to go somewhere else and pay to have all the filler taken out. The other place told me the filler was "not placed right." One time I heard her arguing with her staff, it doesn't get any more unprofessional than that. She listed herself as a celebrity injector, I'm curious what celebrities she has injected. I mean just look at her social media- would you want that injecting your face. I can go on and on about this place and Jen but I wont, do yourself a favor and go somewhere else. Save yourself the trouble of going there.

Came across this spa via a Gilt City deal - what a serene, lovely place! I booked a HydraInfusion…read morefacial. My esthetician Lily was so knowledgeable and communicative during my service talking me through everything she was doing. Wow her hands were magical - the best facial massage I've ever received! Really personalized facial catered to my skin needs. She recommended some other services that might benefit my skin type. Hope to go visit her for my next facial!

Wonderful, personalized, and professional care. A few hours there is like a day's trip to a…read morefull-service spa!

Dr. Tameem is caring professional and knows how to work some magic! He takes time to speak with you…read morein depth about your goals for your skin and treatment options. I felt very confident and safe in his hands immediately. They have a very complete offering of skin care and rejuvenation options as well as services for hair loss and PRP. There are three locations in the northern New Jersey area and this one is inside of a boutique building. It is clean, fun and private. Highly recommend you go see Dr. Tameem. Message me for a discount!

This facility operates with what can only be described as grossly inconsistent professional…read morestandards. Despite enforcing a stringent $100 penalty for patient appointment cancellations or absences, they exhibited a remarkable disregard for reciprocal accountability when I arrived punctually for my scheduled appointment, only to be informed that "the doctor isn't here today." No prior notice was provided, no attempt at remediation, and no acknowledgment of the inconvenience caused. This asymmetric policy framework--wherein patient compliance is strictly monitored and penalized while the provider assumes no responsibility for its own operational lapses--raises serious concerns regarding professionalism, fair dealing, and the implied covenant of good faith. One might reasonably expect a "medical" establishment to demonstrate at least a baseline commitment to honoring appointments or, at the very least, to notifying patients of cancellations in advance. Failure to do so not only breaches patient trust but potentially exposes the practice to reputational risk and claims of inequitable conduct.