Save your money and go somewhere else. I booked and paid for a 60-minute facial with an additional…read more30-minute light therapy add-on -- a full 90-minute service. My appointment was scheduled for 5:30 PM with Salam, yet I was finished and paid by 6:12 PM. That's less than 45 minutes from start to finish, and that doesn't include the time it took to check in, get undressed, or check out afterward. The entire service felt rushed, and I absolutely did not receive the time I paid for. The next day, after receiving an email asking for a review, I reached out directly to the owner (who was also the one who did my facial) to express how disappointed I was in the length and the quality of the service - less than 45 minutes and 15 minutes of that time I laid there with a mask on. Instead of acknowledging my concern or offering an apology, she insisted that I came early and that the facial was "exactly one hour," which is simply not true. I responded that I had proof -- including my meter receipt from down the block at 5:16 PM and my payment receipt from their business at 6:12 PM -- clearly showing the total time spent was under an hour. She was dismissive and mentioned she had already given me a 10% discount, but that was just their standard first-time customer promo and had nothing to do with this issue. She said she would send me before-and-after photos, as they would have timestamps, but she never replied back after that. I assume it's because those photos would confirm the service was far much shorter than claimed. Overall, the service was extremely rushed, and the owner's responses were unprofessional, and lacked any accountability.

Peaceful , clean atmosphere providing top tier spa services! Everyone is so welcoming and…read moreprofessional. Salam gives the best facials and offers amazing skin care products to take home!

Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

I don't recommend CoolSculpting--or any services--at LaserAway. My appointments were rescheduled…read morethree times due to vague "staff emergencies," at both the Hoboken and Clifton locations. For the price, the experience and results just weren't worth it. My original appointment was scheduled for April 29, but got canceled due to a "double booking." I wasn't able to reschedule until a month later due to travel. That rescheduled appointment, now set for May 26 at a different location, also got canceled--again due to staff issues. (It also happened to be Memorial Day weekend, which made the situation feel even more avoidable.) I finally had my first session on June 6, over a month later than planned. The staff was nice, but honestly, the procedure was so basic I could've done it myself. The sales pitch made it seem like you needed a nurse practitioner to avoid risks like "polyps" or poor results, but the process was extremely simple and the difference was barely noticeable. Definitely not worth the hype or the price tag. I scheduled my second appointment for July 25, the earliest possible based on their 30-day policy--but surprise, it got canceled too due to another "clinical staff emergency." I was told one of the two clinicians was in a car accident (which is awful, of course), but it's pretty concerning that they only have two staff members handling everything. I'm now booked for August 7 in Hoboken. Today is July 24. Let's see if they cancel on me a fourth time. What started as something I hoped to complete by May might not even finish by August. Save your time and money--go somewhere private and more professional. This chain is just not it.

I was really excited to get this full body customized service…read more Finish with NO VISIBLE RESULTS for a $220 service! Note that I'm already very tiny, just needed some body contouring for an hour glass look Honestly I'm very disappointed. I don't know maybe the staff that did mine is not so experience I will maybe give another shot with another staff I'm not happy

What I got: Buccal Face Lift Massage & Mini Collagen Facial…read more(1.5 hours for $280) Aya's take: I have heard so much about buccal massages and wanted to finally give it a try. Valeria was my masseuse; she was very comforting and knowledgable. The Buccal Face Lift Massage is a massage technique for face lifting that targets areas of the lymphatic system, encouraging fluid drainage and in turn reduce puffiness, reduces appearance of wrinkles, improves facial contouring and decreases dark under-eye circles. It also assists with decreasing tension in the jaw and headaches as a result of tension & stress. After the massage, Valeria did a Mini-Collagen Facial to cleanse, purify, and hydrate the skin with ClarityRx Anti-Aging Facial and Collagen Masque. Overall, my face felt less tense and my skin was soft and glowing! I did like the products they use and throughout my session, Valeria was communicating with me to ensure she was using adequate pressure when needed. Good try, and I will likely be back to check out their other services.

Shameeka is such a wonderful wax tech!!! I've been getting brazilian waxes at a lot of places but…read moreI'll definitely be coming back to her! She is so incredibly sweet and informative and makes you feel super comfortable. I definitely recommend going to her and I can't wait to try her other services as well.

Shamika is the one of a kind. I have never had such great service. Her job is her passion and you…read morecan see how much she cares about doing the best work for her clients. She is very knowledgeable and wants to make sure that not only am I satisfied with the results but so is she. I highly recommend her!

This is the perfect class to launch the week in the most positive possible framework…read more Laughter is SO HEALING! As our instructor, Blaire, says, the body doesn't know the difference between laughter that happens naturally, and laughter that we create (like this) for health, fun, and more. Just laugh! Today it was COOOLLLLDDD, but with Healing Laughter Yoga, I hardly noticed the cold. Blaire has an excellent set of laughter exercises that we can take home with us and use whenever we need an energy boost, a break, an "attitude adjustment" and more. Thanks to Blaire for this.

My husband and I tried this class last Sunday and had a blast! Blaire is very friendly and…read moreopen-minded; an ideal guide for this type of first time experience. We laughed, danced, and looked like a couple of crazy people in the middle of the park...which is part of the fun! This was a great opportunity to let loose, connect, tune in, and let go. We plan to do it again and hope to see a community around this practice!