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    SkinSplendid

    5.0 (6 reviews)
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    By appointment only

    Updated 2 months ago

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    5 years ago

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    3 years ago

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    5 years ago

    I love Nurse Christy! She's so personable and does a beautiful job on all of your skin-related needs. You'll leave here doing a happy dance.

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    4 years ago

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    SKN

    SKN

    4.8
    (70 reviews)
    0.1 mi
    $$

    Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

    Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

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    SKN
    SKN
    SKN

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    212 Salon and Day Spa

    212 Salon and Day Spa

    4.5
    (36 reviews)
    0.1 mi
    $$

    I've been coming to 212 for about 2 years now. After only getting (wonderful) trims I finally…read moredecided to get a full set of highlights. Melissa always does a wonderful job and as I've told her, I won't let anyone else touch my hair! Getting highlights in the past is usually a grueling 2 hours sitting in the chair... Melissa got mine done in an hour and I'm so happy with the color. On top of this, I got a cut and blowout. The three services combined were $215, which is 100% fair and worth it compared to other salons in the area that don't give half the service or satisfaction. I love 212 and will never go anywhere else!

    This salon is top of the line. A++. I have finally found the salon that understands exactly the…read morehaircut I've been trying to get for several years. In the past, my verbal descriptions and magazine pictures of the haircut I wanted just didn't seem to help. To be fair, some cuts came close, but in most cases, once I washed my hair, I couldn't make it look like the original cut. However, after I get a cut at Salon 212, my haircut falls into place day after day until the next cut. In addition, I get many compliments wherever I go! And, as if all that weren't enough, despite this salon being upscale, the professional and non-professional staff are all extremely down to earth and nice. I can't think of one thing that would improve my experience there. I've never seen anyone walk out of Salon 212 with anything less than spectacular looking hair!

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    The whole package
    The whole package
    My Maid of Honor's hair
    My Maid of Honor's hair
    Absolute joy with their quality of work

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    Absolute joy with their quality of work
    Windows to Paradise Spa

    Windows to Paradise Spa

    4.0
    (4 reviews)
    1.5 mi

    I was really excited to get this full body customized service…read more Finish with NO VISIBLE RESULTS for a $220 service! Note that I'm already very tiny, just needed some body contouring for an hour glass look Honestly I'm very disappointed. I don't know maybe the staff that did mine is not so experience I will maybe give another shot with another staff I'm not happy

    What I got: Buccal Face Lift Massage & Mini Collagen Facial…read more(1.5 hours for $280) Aya's take: I have heard so much about buccal massages and wanted to finally give it a try. Valeria was my masseuse; she was very comforting and knowledgable. The Buccal Face Lift Massage is a massage technique for face lifting that targets areas of the lymphatic system, encouraging fluid drainage and in turn reduce puffiness, reduces appearance of wrinkles, improves facial contouring and decreases dark under-eye circles. It also assists with decreasing tension in the jaw and headaches as a result of tension & stress. After the massage, Valeria did a Mini-Collagen Facial to cleanse, purify, and hydrate the skin with ClarityRx Anti-Aging Facial and Collagen Masque. Overall, my face felt less tense and my skin was soft and glowing! I did like the products they use and throughout my session, Valeria was communicating with me to ensure she was using adequate pressure when needed. Good try, and I will likely be back to check out their other services.

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    Jazmin
    Jazmin
    Windows to Paradise Spa
    Windows to Paradise Spa

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    Aura Head Spa

    Aura Head Spa

    3.6
    (27 reviews)
    2.0 mi

    I always say, when I am rich my indulgence will be to get my hair done every day. Well, now I am…read moresuper sad I will never be rich because Aura Head Spa was quite the indulgent experience, which I loved every single moment of. My family got me a gift card to Aura Head Spa for my birthday, and I am SO glad they did! To be honest, I was a bit nervous with some of these reviews, but maybe they've since gotten all the kinks out of their business because I had a wonderful time here. The lobby area is very cute and the check-in process was super easy with the very lovely front desk ladies. Gabby came to get me. I put on their robe, put my belongings in a locker, and headed downstairs for my 50 minute classic head spa with an added curl relief service. Gabby told me that it is a shared space downstairs so that we will be whispering when talking. I didn't mind this at all, and it did not take away from my experience. When I laid down on the table she put a warming mask on my eyes, which was glorious and began the whole process. She worked on my scalp the most - massaging, gentle scraping, using one of the vibration machines (sorry, don't know what they are called), and the water fall halo. All of it was AMAZING. I felt so relaxed and just entirely in the moment. The mini shoulder massage and facial were fantastic as well! As others have said, I wish it could have gone on and on! Afterwards, I went up to their blow dry bar and did my hair for the day. Even that was a lovely experience in and of itself. It was just the perfect me time I needed. Thank you Aura Head Spa. Also, pro tip - I was going to wear sweatpants, but decided last minute to wear jeans. I should have stuck with my gut and wore sweatpants because obviously you leave your pants on. I would have been a bit more comfy in sweats or shorts, instead of jeans, but that certainly didn't take away from anything!

    I've been wanting to try a head spa forever. My girlfriends and I decided to make a girls day out…read moreof it. We made reservations ahead of time, which is important because they were pretty booked for that day. You could either park in the parking garage nearby metered parking or there's some two hour parking spots nearby as well There's a small little area where you get changed before going downstairs for the head spa If you are the type of person who likes to have your head and hair played with, I highly recommend coming here. The only downfall is I never wanted it to end. They scrub your hair, scrape your hair wash your hair. It all feels so good. I would say the only downfall is it is a little bit pricey for the service. However, it is nice to do every once in a while.

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    Reception
    Reception
    Aura Head Spa
    Aura Head Spa

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    Jeanine B Downie, MD FAAD -  Image Dermatology PC

    Jeanine B Downie, MD FAAD - Image Dermatology PC

    3.4
    (65 reviews)
    1.7 mi
    $$$$

    Communication. If the doctor is out of town on vacation and…read morehad booked appointments, do better to contact the client. We (my sons and I) drove from Hillside to get there. No one else as available to see us. We never returned after that. Very disappointing

    Upon arrival, patients must wait in their car and send a text notification to a designated phone…read morenumber. As soon as the office is ready for you, staff will come to your car and escort you in. You must wear a mask. I usually arrive a few hours before my appointment time, so I have no complaints about wait times. I first became a patient of Dr. Downie 16 years ago when I was living in NJ and her office was at another location in Montclair. I needed a doctor who specializes in the treatment of African skin, which easily scars and hyperpigments. A few customers in my hair braider's shop recommended her. Dr. Downie successfully treated my melasma because I have not since had a recurrence. Dr. Downie is both my medical and cosmetic dermatologist. I drive over and hour and a half from Eastern Long Island to see her. She has performed on me many cosmetic procedures, which beautify my skin. I use the skin and hair products she recommends. My scars have reduced significantly, and my hair is now growing like wildfire. I have never received more compliments from strangers about my image. All staff are friendly and professional. I will continue patronizing Image Dermatology because of the stellar treatment that I get here.

    Photos
    Dr. Jeanine Downie
    Dr. Jeanine Downie
    Staff
    Staff
    Jeanine B Downie, MD FAAD -  Image Dermatology PC

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    Montclair Rejuvenation Center

    Montclair Rejuvenation Center

    4.4
    (79 reviews)
    1.6 mi
    Family-owned & operated
    Certified professionals

    Staff is very friendly, I love the services i get there. I've done two small areas for lazer hair…read moreremoval and have seen good results.

    I've been a loyal client here for three years -- but after today's experience, I won't be coming…read moreback. Two weeks ago, I had my lips dissolved with my preferred specialist, Monica, and booked a refill appointment for October 4 at 12pm with Kelly (since Monica was out of office). I started my commute from NYC to the Verona location, but found it odd I never received a reminder -- so I called, only to learn that my appointment was never actually booked, despite scheduling it over the phone 2.5 weeks ago. They managed to squeeze me in later in the day with Megan. However, when I arrived just five minutes past their 10-minute grace period (after calling ahead to let them know I'd be slightly late), I was told I had missed my appointment and the most she could offer was a conversation -- not the actual service. I found this incredibly disappointing and frustrating, especially given the effort it takes to travel from NYC without a car, and the fact that I've been a loyal client for years. It's unfortunate to end things on this note, but I can no longer recommend Montclair Rejuvenation Center after today's experience.

    Photos
    Coolsculpting/Cryo Skin Room
    Coolsculpting/Cryo Skin Room
    Laser and Micro Needling Treatment Room
    Laser and Micro Needling Treatment Room
    1 Mt Prospect Ave Side Entrance

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    1 Mt Prospect Ave Side Entrance

    SkinSplendid - medicalspa - Updated June 2026

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