Why take a cab when you can get on the Metro directly from the airport exit and go to downtown for…read more$4 instead of $45? I'm really not sure why more don't use this. Other trips not from the airport are $2.50 so it gets even better. My company suggested a cab, but I couldn't justify the extra expense and convenience of the Metro. I'll definitely use this again when I'm in St Louis!

If you're staying in or near downtown, definitely consider taking the Metro from Lambert. It's…read moreefficient and cheap. My cab from Lambert to the Central West End was $40 plus tip. I could've spent $2.50 on the Metro and gotten off at the medical center and walked a few blocks to my hotel. If only I'd known. However, I did the reverse. On my way out of St. Louis, I walked to the Metro and had a nice ride to the airport. Absolutely no problems whatsoever and got to enjoy the sights of the city along the way.

These folks are wonderfull !!!!!!…read more I am the kind of person who is glad to give a friend a ride to a doctor's appointment or the airport, but I have a hard time asking for that kind of favor myself. So when I needed to find a ride to and from a procedure at the hospital I searched online for Medical Transport and I found these folks. I am glad I did. They are friendly, prompt, professional, and reliable. The whole experience was a pleasure. I'm going to call them next time I need a ride to the airport; they do all kinds of transportation. They are more cost effective than another company I called, which was only doing wheelchair transport now, which I didn't need. If you know any good, reliable, drivers, send them to Transport-U. They are always looking to expand their services.

Ronda (owner) was very professional from the start of booking my reservation through drop off. She…read moreremained in touch with my doctor's office as I was in the procedure and was early and waiting to pick me up. I was a bit hesitant to hire a stranger while under anesthesia, but Ronda made me very comfortable and made sure that I was stable before she left my home. I will hire this company for outpatient needs vs bothering family/friends.

Efficient business and consistently helpful personnel. We were delivered to the airport with many…read moresuitcases and a dog in a crate with kindness and professionalism.

I had a very nice experience with this company. I booked on Sun. for a pickup very early (5:00…read morea.m.) on Thurs. Driver texted & arrived about 10 min. early. I had trouble getting in the back seat so he suggested the front, is easier to get in & out of. Safe driver. He kept getting phone calls from potential pickups because 2 UBER drivers kept cancelling & they had to get to the airport. I would recommend. This his living & he is professional & nice.

We used Premium Transportation for transporting 4 adults and an infant and they were fantastic!…read more We needed to be picked up at 2 different terminals in St. Louis and transported to Chesterfield, MO. He was ready in the terminal to assist with the luggage and brought us right to the other terminal in time to pick up the other family members and their luggage. I definitely recommend Premium Transportation Services for your Limo Service!

I booked a ride from Lambert St. Louis airport to Freeburg, IL at the last minute two days before…read moreChristmas. Premium was able to accommodate me with no problem. The driver met us at the Baggage Claim and had a Sign with my name on it. He helped us with our Luggage and made us feel like VIPs. Professional and Friendly. New, Clean and Spacious Car. I will definitely call Premium Transportation Services the next time we go to St. Louis!

Incredible compassion and top-notch customer service!…read more STL Shuttle Service deserves every bit of praise. My son is a freshman at SEMO, and we had booked a shuttle to take him from campus to the St. Louis airport after an incredibly difficult week--he had to travel home for his father's funeral. Plans unexpectedly shifted when his university stepped in to handle his travel arrangements, requiring us to cancel the shuttle. When I called, the team at STL Shuttle Service was incredibly understanding and compassionate given our sudden family loss, handling our cancellation with so much grace and empathy. Their kindness during one of the hardest moments of our lives meant the world to us. They absolutely have a customer for life, and my son will be using them for all of his airport trips over the next four years. If you want a reliable service that truly cares about its customers, this is it!

Had such a great experience using STL Shuttle service. I was honestly a little hesitant to book at…read morefirst because there weren't many reviews (I tend to be more on the anxious side with services like this). However, Bryan was very responsive and extremely helpful throughout the entire process including booking. We booked a round trip and were able to get picked up/ dropped off at a nearby location from the airport (not listed on their drop down menu) which was honestly very helpful and saved us the stress in finding another form of transportation. We also had a very last minute request for a later pickup and Bryan was able to accommodate our request, very thankful for that. The shuttle was clean and comfortable and our drivers both trips were very kind, punctual, professional, and knowledgeable with the areas we traveled to/from. Would absolutely recommend booking with STL! Thank you again Bryan and team!

Literally the first time from a cabbie i have been required a down payment in advance even when ive…read moreshown them money, and the poor operator was getting yelled at saying "ohh thats procedure" even though ive been using them steadily for 8 years. Will i try again? Probably... Will i be happy?? Nah...

Horrible. Driver was rude. Tried to upcharge! Told him to…read moreturn left on my street ( which was one way) he turned right. Had to go long way around to get to the correct way on my one way street I live on. Had called to get ride home from hospital. Feel taken advantage of. I went from S Grand to McCausland . 4.9 miles. Cost me $20. Never trust Laclede cab again. Going Uber from now on !

A clear case of elder abuse charged outrageous fees to 87 yr old woman I know. Over $1000 for 2…read moreshort local drives. We have proof he admitted to overcharging her.

Danny recently took my 87 yr old sister on two trips which according to his normal fee should have…read morebeen $ 125 per trip but he charged an additional $150 on the first trip and an additional $488 on the second trip. When confronted with these ridiculous amounts he claims she wanted to help him make his van payment. He obviously took advantage of a kind hearted elderly women. I would have preferred a no star rating but I guess that's not allowed. Complaints have been filed with the BBB, Missouri Senior Services and Citi Bank.