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    North Florida Automall

    5.0 (2 reviews)
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    6 years ago

    Helpful 41
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    7 years ago

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    Ignition Exotics

    Ignition Exotics

    (5 reviews)

    Greater Arlington

    BEWARE!!!!!! This…read moreplace is an absolute joke. We initially went in to look at a car and worked with a salesman named Ben, who promised he would call us back the next business day so we could place a deposit to hold the vehicle since it was close to Thanksgiving. Despite multiple attempts to contact him, we never heard back. Not to mention when Ben sat us in his office he left for more then 40 minutes to go socialize and eat food without informing us on what what happening Later, Malcom reached out in an effort to regain our business, and we decided to give them a second chance BIG MISTAKE. Malcom informed us that the original car was unavailable but assured us he could get us into a similar vehicle we wanted. Suddenly, the original car "miraculously" became available again, which was a major red flag We provided all of our information, including details for a trade-in, and returned to finalize the deal. We were told all that remained was signing the paperwork. That turned out to be completely false. When we arrived, Malcom was not there, and we were handed off to another salesman with no explanation. As we were about to sign, we were then informed that the car had previously been in an accident with airbags deployed information that was not disclosed online, as the listing showed no prior accidents. When we began asking questions, staff members seemed to disappear. Eventually, someone from finance came in and stated he was unaware of any trade-in, despite being informed multiple times. We then asked why in the photo online the car came with two keys black and red but they only had the black key he told us he didn't know and that we only got the black key?! To make matters worse, we were told we needed to sign into a third party service to access paystubs. Due to my high security job, I was unable to do that but offered to drop them off the following day. We were told we would receive a call to finalize everything. Once again no call, no follow-up, nothing. This was one of the most disorganized, dishonest, and unprofessional experiences we have ever had at a dealership. Broken promises at every step and extremely shady sales practices. Save yourself the time, stress, and frustration run away from this place. ZERO STARS Take my recommendation and go to GREENWAY KIA at the avenues and work with Fredrick service was more professional and no time wasted!

    They held $200 from me as a deposit, which was never refunded after three months with no contact…read more The company is managed by Glennvin Owen, the general manager. They are very deceitful.

    North Florida Automall - usedcardealers - Updated May 2026

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