Flat out refused to work on my car. Literally said it is too hard because too many bolts on the…read moreskid plate is what he said. Both Take 5's on San Jose refused and here's the funny part Jiffy Lube drained it from the top so Take 5 just doesn't know what they are doing. Genesis GV70, Jiffy Lube was great go there.

I had my oil changed 5/24/26 at the San Jose location. They overfilled oil by several quarts. My…read morecar started blowing heavy white smoke out of the tail pipe. There is also oily marks across my paint where they ran the hose over it. After paying $160 for an oil change because my car holds 10 quarts of Mobil One oil, I am now having to drain it out. Right now, I'm now sure of any damage this has caused to other parts. If I could give zero stars, I would.

Great service as always! Even though they couldn't do my full service due to a Toyota specific…read morefluid (only available through a dealership) they where kind and quick with there service. Got front and rear deferential replaced and oil, only took 10-15 min!

Normal oil service, guys were nice and it was quick ez ez! In and out! That's where I'll be going…read morenow!

I got here before multiple people and they took them before me while I waited 45 minutes to be seen…read moreafter I even had to bring it to someone's attention. Never coming back.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Jacksonville.

awesome service, no wait, decent value. they always recommend service "extras" but that's their job.read more

First time here is this place was brand new. Ken and Rick helped me was very knowledgeable about my…read morecar and what it needed. They really went above and beyond and we're very helpful and friendly. Ken being an Air Force veteran was also a plus. I would recommend this place to everyone. The place was very clean and did not look like a normal mechanic shop.

I've been here a few times. They are always nice and accommodating. Their work has always been…read morefine too. I come from about 45 mins away as well so differently worth the trip as I trust them completely. Highly recommend.

Needed an emergency tire repair. They made the repair in no time "flat"…read more Great job guys. Cheers!

Brought my car to Jeff after having been to another shop (spent 6 grand) problem still there…read more Dealership (another 700$) and to Jeff for a check over and to double check the work done and fix errors. They were professional, understanding of my situation and apprehension of trusting. They were great, answered all questions etc. I'll never go anywhere else!

Let me take the next few minutes to warn you about doing business with Sandalwood Car Care, or as…read moreshould be know as Sandalwood Car Careless. Please understand that it has been sold and not owned or operated by the pervious professional owners that offered quality repair excellent Customer Service and quality repair. I made an appointment to bring my vehicle in for an oil leak, headlight and brake light replacement. My appointment was for Monday August 31. On Wednesday September 2 I had still heard nothing about my vehicle I called and was told, can you believe they were just about to bring in in the shop bay to inspect it had now been two day of getting the Sunshine Treatment. I get a text message with a link to inspection report. I text back asking for a quote which I received and I gave an OK to estimate and asked for completion date which I was told was Wednesday September 9. When I questioned I was told I did not understand how complex the repair. I told them to proceed. On Friday September 4 I stopped by unannounced and found my vehicle still sitting in the same spot as when dropped off and untouched. I was very upset and was told I had never approved the repairs. When I showed them the text message it again was not their fault it was miscommunication. I should have known at this point five days later and still nothing done that this was not a professional repair shop and they were as their name said Sandalwood Car Careless. I was told my vehicle would be ready on Wednesday September 9. Want to take a guess if ready, well the answer is NO and it had not been touched. Then on Thursday September I get a call from the owner tell me my vehicle still not ready and they cannot complete all the repairs as they do not have the knowledge nor capabilities to do that type of repair. This is where it was somewhat my fault as all the pervious issue were telling me they do not have the knowledge and skills to do the repairs. This though they should have admitted to start. Well then on Friday September 11 I called Sandalwood Car Careless to see if vehicle finished at 10:00am and was told NO, when I got upset as now we going on two weeks I was told I not respect them. Well I was always told you had to earn respect to get respect and at this time I had caught them in over four lies. I finally was able to pick up my vehicle on Friday September 11 at 4:00pm. Now the cherry on top, they gave me the wrong bill for person and vehicle that was not me. They did not even know my name or vehicle. This is the most unprofessional business I have ever seem. Do not worry about getting everything in writing as they just say it is miscommunication between them and you. Nothing is ever their fault it will be yours. On a positive I was not charged for the eight days of Sunshine Treatment nor 8 days of lot storage. I really though question the quality of work and service done to my vehicle due to the lack of professional service, lack of any customer service and the capability to preform all the work requested. This is definitely a place to adhere to the "Buyer Beware" The only think good I can say about Sandalwood Car Careless is GOOD BYE.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!

Great customer services Ample parking…read more Great vacuum Affordable Conveniently Located

The most rude and emotionless group of employees i have ever seen. Seem aggravated with every…read morequestion, monotone. Improve

Please Ladies don't go here I came here 4 months ago and got new tires and a alignment which they…read moresuggest that and siad my tires would last for years so I didn't get the warranty, but I still have my receipt. My tires are worse than the tires about in at so when I came to the store to have my tires rotated, the guy told me it was my suspension and it was nothing they can do so now I'm out of $1400 what I paid for front end alignment and the four new tires I purchased from them Seem as if should be responsible for some of this the guy that sold me the tires assured me it was my front in alignment...would I need to get a warranty just make sure I come back and get them rotatedand iI would be good.. Now Tire plus am driving around on to bald tires scarf ass hell...You yall want even replace my tires??? But instead you want me to give you another $1400????

I came in on 11/24/25 after my car had a flat tire on the way to work the night before. My…read moreco-worker and I both had flat tires so we decided to come to this location early Monday.I had a 12 noon appointment , we showed up at 0800. Cole greeted us ,got us both in since nobody else was there . Cole and Chris both worked on our cars and before we knew it ,we were on our ways home. You guys are amazingly personable and professional . This is why I go out of my way to still come here even after moving in 2022 over 35-40 miles away. I always get great service at this location. Loyal customer since 2018.

After buying four new tires I was told that our vehicle could not be aligned as it was missing New…read moreCamber Essentric Bolts and Toe Essentrics for Rear Aswell. Since that was Greek to me, I went to another place and was told the same. I thought this odd as the car had been aligned before without mention of these now missing pieces. The second place suggested I go to a suspension shop. The suspension shop recommended G&H Tires, which made all the difference. The owner, Roger Grant, explained that both places were wrong, although both places did alignments. He used a picture and also showed me the new parts. The parts only needed to be replaced by updated adjustable parts-the so called "missing pieces" were still on the vehicle. Mr. Grant was thorough, gave me the prices up front, and kept them. As you can tell, I'm not well-versed in car talk. But I know quality and professionalism and found both at G&H tires.

I had a great experience! I had an issue with a bad battery connection and they fixed it promptly…read moreand perfectly. They also have a top-tier waiting area if your repair takes time-great place to wait if you have to wait on your car.