Beautiful place. Great wine!! Loved it!!!!!…read more Loved this place!!! We will be back!! Great price great scenery, nice people

05/19/2012 my friends and I went on a Vineyard Tour for to celebrate a birthday. The birthday…read moregirl, booked and organized the trip. A contract was signed for 15 girls to in a limo. She told Mike of LI Vineyard Tours, that she may have 16 girls - again she signed a contract for 15 girls. The car was still going to be a limo NOT a limo bus. Prior to the signing of the contract, my friend was told that there were no limo buses available for the date of her event therefore she would have to limit the number of girls on the trip. She told many of our friends that they could not attend. The day of the trip, Mike upgraded the limo to a limo bus. Thank you. The birthday girl called to inform him that we will only have the 15 girls attending that she signed the contract for. Mike raises his voice, screams at her and talks to her in a demeaning manner. He states that there was a "verbal contract" of 16 girls. That it is the reason why he upgraded her vehicle. His tone and deameanor was inappropriate and unprofessional. It does not matter that there was a "verbal contract" for 16 girls. There was a verbal contract for a limo and you gave a limo bus. She signed a contract for 15 girls; the signed contract is the only one that actually counts (okay, Mike?). He hangs up on her and calls the driver to say that he is ordered to NOT move the bus until he gets every dime. We paid for all 16 girls. We went on the trip and had a good time, once we let this frustration go. It is not that he made us pay for an extra person. It is the way he spoke to my friend. She sat at the front of the bus and I could hear him on the phone all the way at the other end. That is no way to conduct business; that is no way to treat anyone. With that being said, us 15 girls (and all of our friends) will never be using his company again.

Big Ben provided us with a wonderful service in our hour of need. We are a small school and we…read moreneeded their services with short notice. They came through with fabulous service. THANKS A MILLION! I would recommend them hands down.

Big Ben Transportation is an excellent charter bus company. Best prices in town, great customer…read moreservice (Ben), and we couldn't ask for better driver, Jose! Thank you Big Ben for making our transportation easy, safe, and seamless. I highly recommend and will be using your service again! Clemy

Highly recommend. Very engaging, jovial, and knowledgeable. Tell your friends and family!read more

Smart, knowledgeable, funny, and worth every dollar! Their tours reward you for making a great…read morechoice!

I hired Cliff to give my mother and Aunt a private 2 day tour of New York City. Cliff and his…read morecompany were perfect from start to finish. He was fast with his responses and had so many awesome recommendations. His driver and guide were incredibly attentive to my 81 year old mother and her physical limitations. They were able to see and learn so much more about New York than if they had gone it alone. It was WORTH EVERY SINGLE PENNY

Highly recommend! It was the best way for our family to explore the city during yet another COVID…read moreuptick. Marta made it a point to make sure each one of us in our party got something special out of the tour from our college age boys to our toddler who just wanted an up close view of the Statue of Liberty. It was AMAZING from start to finish! 10/10 recommend!!!

True value for cost! We were only in NYC for 3 days and…read morewanted to see more than just tourists sites. Liz Young was prefect for our trip to Brooklyn/Williamsburg adventure. She is knowledgable about history, past and present. Her knowledge of the culinary scene of NYC and it boroughs was so interesting. What a great way to spend an afternoon in Brooklyn and it's many new and old culinary venues. We will do another tour(s) with Liz.

A couple months ago we had the pleasure of having Liz lead our small group of friends through some…read moreof the best parts of Chelsea Market and the surrounding areas. She met us outside with fresh baked muffins (delicious) and explained the history of the different buildings we visited. Much of the Meatpacking District was, at one time, the center of production for the National Biscuit Company (aka Nabisco - see, you've already learned something). She also had great connections with many vendors and I learned more about fine cheese than I ever expected. Excellent experience for out-of-towners or locals looking to explore the city and it's food in a different way. Would definitely tour with Liz again!

Rosa Galleano We traveled the 21st of July with Royal City…read moreTours & it was terrible. We were waiting in the middle of nowhere for HOURS with people who had disabilities, dying of thirst, & waiting for hours for no reason. They promised there was a Spanish guide and that was a lie. The bus failed midway and left us stranded for 3 hours without any water or food. When we finally arrived, we did not get the full experience as promised. Stay aware, do not book AT ALL with this company. This was a terrible experience.

Danny was our tour guide for the trip to Philadelphia and Princeton and was amazing!! He was so…read moreknowledgeable about every site we visited in both cities and was so personable in every place. He had so many great stories about his experiences at these locations as well as fun facts about historical events and pop culture relevance. He had one-on-one conversations with every family and every person at each stop. He was great at giving suggestions for photo locations and specific things to look at. Danny was absolutely wonderful as a tour guide and was a great person to spend the day with - I would HIGHLY recommend him for anyone looking for a great tour from NYC!

This guided tour was way beyond my expectation!!!. Upon…read morearrival in front of St. Patrick's Cathedral we were welcomed by an excellent tour guide Julien, our names were mentioned and Julian addressed us with our names throughout the tour which provided a very friendly and very welcoming atmosphere. The bus driver Levi was also very nice and friendly, (I had never met such a very friendly tour guide and bus driver compared to my previous guided tour experiences). After meeting at St. Patrick's we were dropped off at Grand Central Station took pictures and Julien took us to this hidden jewel, the Whispering Wall/gallery at the grand central terminal (in front of the oyster bar and restaurant). This was not part of the itinerary, and I appreciate how we were taken to this place. It was amazing how you can whisper into the wall and be heard by the person in another corner of the wall. We headed to the Empire State Building, where we were supposed to explore by ourselves but to our surprise, our tour guide Julien followed on the observation deck. He took very nice pictures (he is a pro) he knows where to take pictures and the right angles. We also had a delectable lunch and a nice ambiance at Paesano's in Little Italy. We boarded back to the shuttle where driver Levi patiently waited and this man had to drive around the area while waiting for us because they can't be parked in one spot for a while and had to share the parking to other shuttles/buses. We were taken to the Wall Street, Trinity Church and showed us the Alexander Hamilton's tomb. After that, we headed to the Statue of Liberty where Julien stayed with us the entire time and had an amazing time. He knew a lot of people including the securities, the workers etc. He knows what we need to do before heading to the security areas. He provided a great information about New York and we learned so much about the city in just 9 hours. He sounded like he had a sore throat on the day of our tour but that did not stop him from providing such a wonderful introduction and insight even he had to talk on top of his lungs. The last part of our tour was the 9/11 Memorial and Memorial Pools which was very emotional and touching experience. Lastly, my overall experience in this tour was wonderful. Before we departed Julien sang a song to us inside the shuttle the "New York, New York" by Frank Sinatra and we felt so special. I totally enjoyed my visit to New York because of tour guide Julian. He is a very hard working tour guide, does an excellent job!. He made sure we are all safe and no one gets lost in the tour. He even gave us souvenirs from the places we visited (postcards, etc.) Levi is a very good, safe, and patient driver. All respect for Julien who does an excellent job and also driver Levi. I would recommend this tour to my family and friends. Many many thanks to Julien and I totally recommend Julian to everyone who would like to visit New York.

We recently visited New York City and had a whirlwind tour with this company. Our tour guide,…read moreJulian, was the most amazing and engaging person I have ever met. He was so friendly, accommodating, funny, charismatic, and informative on everything New York. Our tour started off at St. Patrick's Cathedral and then progressed to the Empire State Building. At every point of interest, we were treated with fast access as VIPs. The Empire State Building was amazing and Julian got us in and out in quick fashion. We then went to Little Italy and a nice restaurant and canollies place in that area. The arrangements with the restaurant were great as the prices and food quality were good and the efficiency of getting us in and out in quick fashion was great. We then went to the Statue of Liberty where we bypassed a lot of the serpentine lines that circled that park area. However, the screening area was unavoidable and a bit of a delay as it was 45 minutes. Still Julian worked to make our entry as quick as possible and our time there valuable. Once getting onto Liberty Island, we went through a secondary screening area right at the statue and Julian gave us a lot of really neat information on the history of the Statue of Liberty. We then went to the 911 Memorial and the Oculus which was somber and enriching and Julian gave us keen insight on what the memorial park meant to him and shared a really touching personal story. I would recommend this tour company to family and friends as it is amazing. Try to request Julian as he is the most amazing human being I have met in quite some time. He made the entire experience quite memorable, informative, and fun.

From a Native NYer's POV--…read more It's been cold in NY! And it just so happens that my cousins have birthdays the first week of December. In order to make their day special, I wanted to take them on a tour of New York City. As a local, I would normally do a walking tour, but when the temperatures hit below, freezing, my Floridian cousins could not handle the cold. OK, I admit it. I couldn't handle it well either. So I was looking for an experience that would give me the tour. I wanted to share with them, but better than a hop on hop off bus. That's when I found The Ride! Honestly, the experience was exceptional! You get on the bus and you sit sideways to see the incredible cityscape of New York around you. We went around Times Square, radio city, Rockefeller Center, Bryant Park, and the very bottom of Central Park. When you experience The Ride, you have two tour guides on the bus who tell you some facts about the city in a very funny and interesting way. The bus itself also gives you facts, because "The Ride" bus also has a personality of its own. My cousins had no idea we were doing this, and they absolutely loved it . Because it was called the holiday ride, we also saw some surprises along the way, including dancers, actors, and Freestyle rappers! It really made it feel like a true New York City Disney World attraction. You also can't control what you see on the street, so sometimes people wave at you just to wave and sometimes people make interesting gestures at you lol . Overall, as far as tourism goes for New York City , 10/10, 5 stars, and that's coming from a local born and raised. This was an awesome experience to bring my family to.

Based on the great reviews, I decided to book The Ride for my family during my children's first…read morevisit to NYC. Unfortunately, I was very underwhelmed. One of the street performers was a fantastic singer, but the rest were honestly a waste of time -- poor singing and awkward acting. It's far too expensive for what you get. That said, if you're celebrating a special occasion, it might be worth considering. They went out of their way to make a woman celebrating her birthday feel special, with repeated shoutouts from the performers.