Great to have a tire store for bikes. Great service, competent techs, nice facility!read more

I can't believe I haven't posted a review on this shop. Slippin'…read more.. I can easily and honestly say that Eric and his crew have consistently gone above and beyond what anyone has any right to expect from a retail shop. Can't say enough awesome sh!t about these guys and I gladly recommend at any/every opportunity.

I can't say enough good things about this place! They went above and beyond with my helmet and…read moreglove purchase. In particular: - Colin, whose enthusiastic and jovial energy make it a joy to be a returning customer - Johnny, whose competence and professionalism vastly exceed his pay grade and age You won't regret paying them a visit!

I have been going to this location for years now and customer service has gone down hill every…read morevisit. This last time I went in I was looking to purchase a new helmet and Bluetooth system. After standing in front of the helmets for 15 minutes uses, never being greeted while one employee sat there going through his phone and the other 2 just talking to each other. I walked up and asked about the helmet I wanted. One guy looked it up and said it was not available. He asked me to hold on while he went to help another employee in the back. 10 minuets pass and I still am not helped. Finally I left. I went online to see who I could speak to about the lack of customer support. I received a email from a nice young lady who said she would pass the complaint to the district manager and I would receive a call from him. Been almost a month now and no call. I will never shop Cycle Gear for anything again. Customer service is non existent and the youn guy they have working at this location are more involved on their phones or talking to each other.

The team in the parts department is awesome! Always going above and beyond. Highly recommend to…read moreshop here if you are in Escondido!

Highly recommended. We needed items to get two motorcycles road ready again after sitting for 2…read moreyears. When I tell you this place is a one stop shop it really is. You can buy a a motorcycle, dirt bike, 4 wheeler etc and then get all the gear plus parts in one check out. We were able to find all the oils and coolant we needed right on the shelf. The batteries and parts are behind the counter. But all the staff members here are amazing. Incredibly helpful and friendly. Also knowledgeable. The battery took about 30 mins to fill they come dry. We could do it ourselves but left that to the experts. We took it home to charge before placing it in the bike. Great experience definitely will return again with all our motorcycle needs.

Working with Kevin of the NCY Motorsport dealership of San Marcos made my entire review,…read moreconsideration and buying experience as smooth, direct and efficient as it can. I worked with Kevin who I found honest, fair and upfront. I felt zero pressure, but only the willingness of Kevin to assist in me making the right choice that is good for me. He showed his extensive experience, dedication and care. Once a decision on the motorcycle was made (2022 KTM 390 Duke), and the finance was addressed (by him), then Marc from Sales provided me the guidance on the motorcycle and professionally answered all my technical questions. Kevin assisted in the delivery of the motorcycle to my location. It should be noted that I came with a plan to review other makes and visit other dealerships, but with Kevin and Marc I knew that I will buy my motorcycle at this dealership. So based on this special experience, I highly recommend NCY Motorsport, their trustworthiness, fair prices and their high level of service. It was a true pleasure working with this 'A Team'! Thank you!!!

DO NOT TRY TO CALL. My boyfriend and I have been trying to get in contact for WEEKS. call, fax…read moreanything they don't respond. I've tried different options through the automatic phone operator and still NO ANSWER. How does someone own a business and not pick up the phone??? Don't you want business??? All we wanted was an oil change for our bike. Super frustrating and disappointing. Only writing this so other people might not go through this torture we went through.

After scouring across 4 different big name dealerships, Bradley was the only person who gave me a…read morequick OOTD price without any resistance. The transparency at first encounter is what made it easy to believe how honest they were. This was my first bike purchase and with Bradley's competitive experience, he welcomed all of my questions as a first time rider. ~3k miles later, and I still haven't had any issues with my bike. I value their credibility and will be trusting my motorcycle journey with them!

I purchased a motorcycle and it was in perfect condition. I couldn't be happier with it. i had it…read moreshipped from California to Florida and everything went smoothly

Maria and team have been responsive, helpful, and willing to look at different options for fixing…read moreup our Jayco! Great local option in Esco.

Great service a great pricing would recommend to everyone fast service.please stop by and see for…read moreur self

Wow -- absolutely love this place. The showroom in Escondido is beautiful and the whole vibe is…read morevery welcoming. The staff were super friendly, polite, and genuinely passionate about motorcycles. You can tell they really care about the brand and the riders who walk through the door. I used to own a Triumph Speed Triple, and it was an awesome machine. Triumph has always had that perfect mix of British character, performance, and style. Walking through the showroom brought back great memories. That said, I have to admit -- the MV Agustas they had there... wow. Absolute speed machines from hell. The design is insane, honestly even more striking than most Ducatis. Pure motorcycle art. Great bikes, great people, great atmosphere. If you're into serious machines and legendary brands, this is definitely a place you want to visit. One love.

I wanted to establish a relationship with a local Ducati dealer, found Moto Forza and asked them to…read morereplace a fuel level sensor on my bike . I dropped the bike off with Quentin, the service manager. I requested additional scope: powder coating rear subframe, the brake calipers, and installation of rearsets I had previously purchased. Quentin said 'powder coating was 3-5 days and he would "get the bike on the schedule" to install right after that. A week had passed, and asked Quentin to call the powder coater to get an update but with a sigh and then a long pregnant pause which I interpreted as his annoyance at my request. I never received an update and I think it was another 10-15 days. I requested an updated estimate several times from Quentin as to when the bike was scheduled to be completed, but again I only got a pregnant pause and then an annoyed and dismissive "I don't know...I'll call you when it's done" I reached out to Balz and explained during our call that the bike had been in the service department for nearly 8 weeks and I asked could anything be done to get it expedited sooner ro come pick it up. Balz just referred me back to Quentin. "I have one of my guys working on it with his extra time between other projects. I don't know when it wil be done but I wil call you when it's ready". I'm sorry, but that is not what "on the schedule" means. Another week passed, so I called and Michele in finance answered the phone. She said Quentin wasn't in and wouldn't be back until the following Tuesday, so another weekend would pass. Michele offered to step in. I called Quentin on Tuesday and he clearly sounded annoyed and said he was aware of my call to Michele and to Balz to complain, but I could come pick it up the next day. At pickup, I really started putting it through its paces on the ride home through the curves and heavy high speed traffic The next day, I was doing some work and leaning down to put some new decals on the bike and I immediately noticed that one of the brake caliper bolts was missing on the right front caliper which had fallen over and leaning against the brake disc. The other bolts on the left caliper I was able to loosen bolts as well with just my fingers. This sent a cold chill up my spine considering the real danger I was in on the aggressive drive home that evening and the thought that I might have an accident that left my 13yo Son without a Father. Quentin said the mechanic adamantly remembered torquing down the bolts on the brake calipers and that they would send "someone" to get the bike . I immediately became paranoid that my bike could have been sabotaged, so out of caution I called to make a report with SD Sherriff's Department about what was happening without making any official accusations until there was additional evidence to support , but just so there was a record of what happened should there be a need to escalate further I told Quentin not to come to my house or for him personally to interact with my bike when it arrived in the service department, so I loaded the bike onto my trailer myself the next day and when I arrived to Moto Forza, I spoke with the manager and Michele (who seemed visibly shaken and upset about me being there, even though I had only spoken to everyone in a calm and respectful tone the whole time). The manager suddenly took an aggressive tone with me and told me that they weren't going to work on my bike anymore and told me to leave. I said I wanted to speak to Balz and that I would not leave, but I would leave if they called the police and I received a formal trespass notice so that I had documentation entered into the legal system in addition to the report I had already made previously to SD Sherriff's department. So we did that and I left as I said I would. This all happened in the last 48hrs, but I honestly hope we eventually can rule out sabotage as a possibility, but I would think that Moto Forza would want to work closely with me in any case to determine the real root cause of what happened here and prevent it from happening in my again. It could have been something as easily correctable as an issue requiring retraining of the mechanic to verify and write down recorded torque readings on the work performed. I can't say honestly because Moto Forza doesn't seem to want to investigate this to prevent any similar incidents from happening to other customer getting work done in Moto Forza's service department. Has anyone else had an experience like this with Moto Forza? I am new to San Diego, so please reply and let's see what we can do to make sure riders don't get hurt or killed in the future. I attached here a short video of my brakes. I sent a message to Balz yesterday and offered to sit down with him to try and figure out what happened here. Please do the right thing here, Balz, and let's get this figured out as two civilized Men.

I wish I could give this place more than five stars! Amazing…read moreservice very reasonable prices, the owner goes above and beyond to make sure your issue is fixed and that you understand everything they did. I am never going anywhere else!

From the owner: Trikes, Bikes, Trailers, & Sidecars, Sales, Service & Repair, Installation,…read more Custom Fabrication, Handlebar Controls, EZ Clutch, Auto Clutch, Push Button Shifters, Kliktronic Shifters, K Lever 2, Raked Trees, Handi-cap Modifications, Harley, Honda Goldwing, Yamaha, Suzuki, Kawasaki, Triumph, Victory, Ural, Hi-Performance, Insurance Estimates, Crash Estimates, Trike Riding Classes, Sidecar Riding Classes, and much more...

Associates need work in customer engagement,…read more I came in on a Saturday and the girl at the register acknowledged me after I was standing there for about 2 minutes , but she continued to make 3 calls to other customers informing them about their orders, however those calls could've waited , i told her what I needed and after 10 min i could tell she couldn't find them , eventually she found something , but was pretty rude when she rung me out , she took my payment at a different register then left my item at another and just said " have a good day " and walks away , she never once gave me the bulbs or she didn't have any, i realized she rang me up for the wrong item so I'll be back only to return them .

Bought a (passenger car) tire pressure gauge here for $10 since I lost mine. They dont have the…read moredigital ones here, just the original ones. Nice employees, clean, organized store.

Always helpful and very knowledgeable, they all seem to be willing to go all the way to help you outread more

Review for the 840 W. Mission, Escondido O'Reilly's location:…read moreThe employees are the BEST! - manager Daniel in particular...Fast, knowledgeable, they know where to find what I'm looking for Instantly. ONE OF A KIND FREE SERVICES that this location always has time to provide for me: OBD scope of my frequent "check engine light" warnings, that I phone-photo for research, battery status check and charging, (they remove battery, and you wait for the charge,) install of hoses and other parts I purchase there. Not all 0'Reilly's do this, NAPA doesn't, and Auto Zone's most recent scope diagnosis was wrong. As for the report of filth, trash, and vagrants loitering in this parking lot, I've yet to encounter any of that, and as a woman, I'm hyper-vigilant! (Of course I've never been there past 7pm...maybe they only come out at night?)