Maria and team have been responsive, helpful, and willing to look at different options for fixing up our Jayco! Great local option in Esco. read more

Sonrise RV Parts and Body Repair - Auto Parts & Supplies Near Me - Escondido, California

Great service a great pricing would recommend to everyone fast service.please stop by and see for ur self

We were looking for a place to get some extended warranty repairs done. Every dealership around was a long wait just to get an appointment. We called Maria at Sonrise and she got us in immediately. She did an amazing job getting our repairs approved. They did an amazing job. We will definitely be back. read more

I did a number on the back of my RV trying to back it out of a tight spot. These guys took on the job, right on expected cost and made the damaged area look like brand new, seamlessly. You can't tell it was ever damaged. Great service at a great price and on time. Thanks guys and gals! Love ya! read more

Sonrise RV Parts and Body Repair - Auto Parts & Supplies Near Me - Escondido, California

I highly recommend Sunrise RV. The customer service was A+. Maria was very helpful and on top of her game.She made it super easy to to navigate my way through the insurance process. Jamie in the shop was so professional and went above and beyond to help me out to understand what was needed to fix my van. So nice guy. The work itself excellent. Thank you Maria, Jamie and Sunrise for your excellent customer service. Again I give them On A+ read more

Maria is wonderful! The staff is friendly, helpful and knowledgeable. What I appreciate the most about Sonrise RV is that they are not one of these large RV service centers where it feels like you're just a number. They really care about their customers! read more

awesome service! they squeezed me in at short notice & my little cargo trailer was ready to go the next morning. THANK YOU!

Great place and people to help find always what we need.!!!!!!!!!! If they don't have it they always find it for us. read more

Sonrise RV is great! We always have a great experience working with them. The team is friendly, knowledgable and efficient and make the process smooth and stress free. read more

Super helpful and friendly people. They fixed a an RV door with a new hinge and it looks fantastic! Same day I brought it in and I feel like the price was reasonable as well. Small store as well for miscellaneous RV supplies - even the kitchen faucet!!! read more

Sonrise RV Parts and Body Repair - Storage door hinge - Auto Parts & Supplies Near Me - Escondido, California

I recently posted a review of Sonrise RV Repair. I mispoke the name of one of the employees. His name is TONY not Dennis. The entier staff, Maria, Tony and Jamie all take care of your issues. I give them 5 stars for many yeasrs of quality service. Thank you. Skip Stein read more

I needed a switching propane regulator for two tanks. The guy on the phone was helpful. People in the store were helpful. I found some other parts I need for my vintage trailer. All around good experience. read more

Helpful service advisors, good quality work, reasonable prices. Sonrise is not the closest RV repair service to us, but it's the one we're going to continue to use. read more

These guys are simply the best. They are fast, friendly, and honest--everything you want from a repair place. They were able to get my slide fixed in three days flat. I highly recommend them for any repair job you may have. read more

The whole staff is extremely helpful. Today coming back from camping we stopped to buy a new door lock since our dead bolt lock did not work anymore. Steven & Jamie made sure that it fitted & suggested to install it before going home. Good thing... The door plate had to be cut a notch and a little shaving to insert the whole unit . They have never dissapointed and we are so happy with their service & efficiency. Our camper does not sit there for weeks at a time, parts needed are ordered & job gets done promptly. Thank You Sonrise RV! Rudy & Marielle read more

Super friendly and knowledgeable staff. I'm beyond happy that I found this shop. They are quick and honest when it comes to diagnosing any issue and will provide you with the best solution . They are also able to source most parts you may need. highly highly recommend . Thank you Sonrise read more

Great, local place to get some parts for your RV. Staff are super helpful, provide sound advice, and parts are priced fair. Highly recommend! read more

they did a great job fixing my Airstream interstate . i thought quite a few things were bad . they fixed a few things that were bad but ,then informed me that other item were not broke but just hooked up wrong. Great customer service. read more

Brought my trailer in for fridge analysis and other issues and was assured I could have it back in 2 weeks. Called after a week. Out to lunch and would call back. Never did. Called after 10 days. Needed new fridge. Luckily it was "in stock". Called after 2 weeks-fridge on order and crew out to lunch. I picked up the trailer with old fridge which still worked. Don't trust these guys! read more

I can't believe that there is a company that gives you so much information and not pressure you in buying anything.. I had a wish list I wanted done and when explained to me why they open my eyes and save me from buying things I really do not need, wow great information about my Rig (2005 Winnebago sightseer) I did know about. Will go back and get something done by them, the inside has lots of supplies, and extras items must see, great group of people. read more

Great family owned RV repair business with stellar customer service. I had them change the oil on my class B generator and they did it very quickly. When I got it home and tested it, I found I could not start the rooftop AC unit. I called them up and he had me bring it right away and diagnosed and solved the problem on the spot! The problem had nothing to do with the generator work, but was just a weird coincidence. I appreciate a company that goes the extra mile and provides this level of service. Unfortunately, it is VERY rare these days. I appreciate these guys and will be back for other RV service. read more

Bad information. Incompetence. They act like they know everything there is to know but if they don't know they still tell you they know just to sell you what ever junk they are trying to pawn off on you. Get it? Do yourself a favor and go elsewhere!!!! read more

Sonrise is amazing! We have taken our rig there twice with damage from blown out tires and some damage on the rear. Jay is so good at what he does and the body work is impeccable! You can't even tell there was work done on the rig! They really do know how to take care of all RVs! read more

Very good and honest people. Super honest and helpful. Thousands of times better experience than at the dealership.

I saw a lot of really good reviews, and was fairly confident that this was a reputable business. I was very disappointed. At first we got immediate feedback as to what needed to be fixed on our camper, and a quote for about how much it would all cost. During the repairs, they were extremely unresponsive. No updates on how the repairs were going or on what they were working on, and when we called they were very unclear about what was going on. When we finally got our travel trailer back, it was over $500 the quoted price. I understand that it's not going to be exact, but I don't appreciate the lack of communication and how the whole experience felt underhanded. To further the situation, a couple of the employees were extremely rude to my husband and made some snide remarks when he went to pick up our travel trailer (we had called right before picking it up). Our trailer was left dirtier and dustier than when we had originally dropped it off. Good communication and customer service is key to a good business. Overall I didn't feel like they had the care and well being of my camper in mind. I understand businesses are struggling because of COVID, and have been extremely busy as a result, but customer service is something that should not be affected by COVID. I will not be giving them my business again, and have told several people who would have used them to find a different business. UPDATE Everything we had done to our camper to "fix it" did absolutely nothing. Halfway into our cross country move the slide out will not go out and half of the electrical is failing. We are stranded halfway across the country with no electricity with three kids and a dog. Knowing that all they did was reset the electrical system and reset a breaker, I think they could have done a better job at investigating the problem. But what do I know. read more

Nice quality work very good customer service they are busy so appointments are a must

Sunrise RV fixed all the repairs we needed on our RV in a timely manner. In fact, I was asked when I needed it back. That's a first. Our bedroom slide has been repaired three times over the past 5 years by other RV shops and Sonrise got it fixed perfectly. It's never worked so quietly or effortless. We had quite few items to be repaired or just looked at and all were addressed. We were called a few times with options on repairs. We were treated like appreciated customers. We are happy with their work and highly recommend Sonrise RV for repairs. read more

We had a new toilet installed. They did a good job. We had a reservation made several weeks in advance. They had the toilet in stock. It took them longer to complete than they originally told us. They did have it ready by the time we needed it. We will use them again. read more

had leaking hydraulic jack hose. they required $140 to give me an estimate for repair. The estimate for repair was $1000 to $1500. Sounded to much and found another repair shop that fixed it for $158.00 read more

This place is amazing. I've taken my trailer for repairs here a few times. They are spot on for diagnosing and fixing. Their customer service is supreme. They fixed my trailer brakes and told me not to pay them until they were fully functioning. They were also good enough to do some work on warranty that I didn't know about. And they didn't charge me for it! They make you feel very welcome and that you are very important to them. read more

Great people always responsive to your needs and very proffesional!!! I have been blessed to have them work on my RVs for the past 25 years.

I went in to get my electrical system looked at. J.R. Spent about a half hour with me diagnosing the issue and wouldn't take any $ for his time. Pretty sure he figured out what the issue was. What a great guy and great service. Good Karma J.R.! Thanks and I will always be a customer read more

Agree with all 5 star ratings. Don,JR,George andMark in Parts dept.are all stand up guys,as everyone else is in shop and parts dept.. Been taking my '06 Fleetwood Gearbox there since '07. Always there when you need them. read more

So I drive down there with my trailer from Menifee,Ca to their shop in Escondido, talk with the guy tell them exactly what I wanted repaired, a minor fiberglass damage hole per the guy and a line down the side which wasnt a concern either according to him. I asked for additional repair work to be done on a slide out seal. They ask how long I can leave, I said take your time, I wasnt planning a trip that month. They said they needed two weeks for everything. My wife called to check on it they said it's ready when can we get it. The next day my wife and her dad drive down to pick it up as I was working and the trailer wasn't repaired completely leaving the line down the side and said they missed it. However we couldn't leave it because they have five more customers coming and mine is taking up space, wtf. So they want me to bring the trailer back to them again so they can fix it later. Thats bad business, a waste of my time and fuel and for sure not feeling like a customer they care about. read more

Sonrise RV Parts and Body Repair - Didn't fix this, wants me to bring back again... - Auto Parts & Supplies Near Me - Escondido, California

These people are worthless dont waste your money on this establishment every time i call for questions about service they act as if your an idiot with no brain! if a customer is calling for a questions about prices and service dont act as if your doing me favor answer the question with out Laughing or trying to seem so smart as if your the only one with the knowledge of prices and services there is other options out there your not the only rv service people who exist! be smarter be eager to please a customer bring me in sell me a service show me your better than the rest be profesional be freindly inviting make me wanna come to your place of bussiness and give you my money after all it is a bussiness right not a freinds garage with a bunch of know it alls right read more

Sonrise RV Parts and Body Repair - Auto Parts & Supplies Near Me - Escondido, California

The saga continues. In April of 2017 (see review) I had Sonrise do some work which I explained in my previous review. During that service I also had them perform routine A/C maintenance which includes removing the A/C cover, cleaning and changing the filters. Since it was April we had no need to use the A/C and frankly, I guess I should have tested it before leaving their shop but I was so upset with the way I was treated, I just wanted to get out of there. Here we are 3 months later, and the A/C was necessary. Upon trying to kick on the A/C kept blowing hot air. Since my family used to be in the home HVAC business decades ago, it sounded like the unit was building up head pressure but was not kicking on. I had no idea about RV A/C units and ended up calling a mobile mechanic (Brent from Affordable RV). Luckily Brent was able to come out the next day and inspect the A/C unit. Upon arrival, he found the A/C breaker had tripped. Upon testing discovered blower fan came on & compressor fan kicked in. Ran for ~ 10 min. & A/C shut down on its own due to high head pressure. He pulled down inner garnish of A/C unit to check all connections which were found to be good and all clean so Sonrise did that properly. Then he went on the roof and removed the exterior hood to A/C unit. Very clean inside but found that the compressor fan was not freely rotating due to "goop build up". He had to apply lubricant and manually rotate the fan until it smoothly rotated without restriction. Then he restarted A/C unit and allowed to run for ~ 15 min and the compressor no longer shut down. He then checked for the cooling delta which was about 27°-28° which is excellent. He also found that the A/C was running (pulling) 10 amps with the exterior hood off & only 8 amps with the exterior hood on. This is very good. So, all in all, this should not have happened 3 months after getting A/C serviced. Evidently, Sonrise did clean the inside and replace the filters, but they failed to test it and clean and lubricate the compressor fan causing me to pay another $175 to have a mobile mechanic travel to the location and spend 2 hours diagnosing and fixing something that should have been fixed when Sonrise charged me $120+ for the A/C service. That's just not right. read more

The best place to get RV parts. The prices are reasonable and the staff is knowledgeable. I recently purchased a water heater and they very helpful in making sure I purchased the right parts and had everything I needed for the project. Highly recommended read more

My first time here. Great people. Very personable. Very service oriented. I like the shop and the huge selection of repair parts and products on display. Looks like they get a lot done without taking up a huge amount of real estate. JR is a very busy man and still very attentive. He provided a lot of valuable advice and insight. I'll be coming back and if you haven't yet been here I'd suggest that you call or stop in. read more

My RV developed a water leak that was shorting out an electrical outlet. I was traveling through San Diego and stopped at an RV park in Escondido. Tried a mobile service, but he was too busy to help us right away. Called Sonrise and J.R. told me he could schedule me for next week. When I explained what was wrong and how I was just in town for a few days, he told me to bring it over after his workers returned from lunch at 11:30. Two hours later it was fixed and I was back on the road. I've never met nicer people than the employees at Sonrise nor any who were willing to stop everything to help out a stranger who wouldn't be back. Wish I had an RV repair near my home in Santa Fe, NM with good people who lived this way. My hats off to J.R. and his crew. Well done, oh good and faithful servant!! read more

I've been using Sonrise RV for the last eight plus years and they continue to impress me! JR runs the shop and is always extremely helpful and thorough while the guys in the office consistently provide quick and professional service! If you want a repair shop that always puts the customer's interest first then I highly recommend Sonrise RV for all of your needs! I can guarantee that I'll be back! read more