This dealership ship has the best customer service ever mind you I've purchased cars from other…read moredealerships like Nissan & Honda but by far this dealership has offered me the best customer care. From the moment you walk in to the very warm and professional greeting to the moment you walk out the door with your car, they truly want to give you the best service and the best price. My husband and I have bought two cars from this dealership and years into having them they are still running great and we have had no issues with them. I HIGHLY recommend them and I 100% trust their cars. If you're looking for a good, used car Auto Amigos is definitely the place to go to. Don't go get ripped off else where!

I was in an accident late July and my previous vehicle was totaled. So I was once again in the…read morepursuit of a new truck. The staff was very helpful and found me an AWESOME Ford STX F-150!!! Thank you and I recommend Auto Amigos Richmond for your next Vehicle Purchase

Fam helped me out taking advantage of my DCAP and PG&E grants to get over 14k off my electric…read morevehicle. Amazing customer service, sourced the vehicle I want, and got what I needed. If you need a vehicle in El Cerritos or anywhere in the Bay area, Fam can get it for you and wont try to slap on extra "dealer fees" or anything.

Fam and his wife are amazing and run their business very well They helped my girlfriend and I get…read moreinto a car and take advantage dcap pge grants all while giving great customer service I would highly recommend them to anyone I know in need to a vehicle and will be first source for vehicles in the future.

Angel Arreola made my trade in and buying my new vehicle easy. He answered all my questions, walked…read moreme through my options, and guided me through the application process until I was approved. Even though the process was long, he kept the visit comfortable with snacks, drinks, and great humor. Professional, patient, and genuinely helpful. All the questions I had he made sure he got an answer for me. Highly recommended! I have also been servicing my old jeep in Hilltop and Ray is the best service advisor and was the one to bring up trading in my vehicle.

Angel is the best, he's so nice and friendy. he deserves a raise. The best employee.read more

Dont buy a car here. Bought a car with a bad transmission then they told me sounds like a personal…read moreproblem. Fuck this fucking scammers. If anyone got played by this suckas [Rosen, Barry & Babbit, LLP] are awesome people they helped me get everything back give them a call super nice people with awesome customer service. Good luck and let this be a lesson learned to not get scammed again.

Chris was the shit ,fast ,friendly and very professional and polite id recommend this place if your…read morelooking for a cool car in the Bay!

This place is the right one for those with not so good credit. Took my brother there to get a new…read morecar and start building his credit. It was a great experience, Rigo was very helpful getting the paperwork done and the salesperson was not the high pressure type but was very nice and very easy to work with. I highly recommend this place!

Son inresponsables conpre una troca se daño el motor aunos pocos meces de Haber la comprado I ahora…read moreno queren haserce responsables I del taller que supuesta mente tedicen que le llebes para la repacion Son peores una basura definitibamente

I was told my service today would take 2-2.5 hours!…read more Instead it took 1 hour and 5 min. Even the first and prior time I was here a few months ago, same thing. The speed is great. The waiting area is peak and spacious. There are multiple tables you can sit at as well with wall outlets nearby if needed. Coffee and snacks station is cool but more snacks and tea options would be cool. The vibes here are immaculate and everyone seems like they enjoy their job and working here. Will be back!

1 Star: Extremely Disappointing Service and a Complete Waste of Time…read more My experience at Hanlees Toyota at Hilltop was absolutely unacceptable. I called last week to schedule an oil change and had an appointment for 10:30 AM. I arrived as scheduled, yet I was not even acknowledged until 11:50 AM. I was then told the service would take approximately two and a half hours. It is now 3:30 PM, and they have only just started working on my vehicle. That is nearly five hours of my day wasted, and I never received a single phone call or update to let me know there would be a delay. But the worst part? They didn't even change my oil! I specifically scheduled this appointment because I wanted an oil change. I was left with the impression that was the service I was receiving, only to find out hours later that it supposedly wasn't covered under ToyotaCare yet. If an oil change wasn't included, why wasn't that explained to me when I called to schedule the appointment or when I first arrived? Why was I left sitting there for hours without anyone communicating what was actually happening with my vehicle? Instead of taking responsibility for the poor communication and wasted time, the staff offered no meaningful updates, no apology, and spoke to me as though it were my fault for supposedly not understanding what ToyotaCare covered. This is a customer service failure from beginning to end. I understand that ToyotaCare has specific coverage guidelines, but that does not excuse the lack of communication, the excessive wait, or the failure to clarify what service I was actually scheduled to receive. All I wanted was an oil change. Instead, I lost nearly five hours of my day, received no oil change, and left feeling blamed rather than respected as a customer. I bought a Toyota expecting professional service and straightforward communication. Hanlees Toyota at Hilltop fell far short of those expectations. Customers deserve honesty, communication, and basic courtesy. Unfortunately, that was not my experience here. I would think twice before bringing my vehicle here for service.

I had the best experience with buying a car from EZ approved autos. They really helped get the best…read morecar and financing with what I could afford. They worked with me with my down payment and made it easy for me to pay my monthly car note on time. I'm so thankful and happy with the car I got. Thank you guys so much. You don't know how much I appreciate you for all your help. Nee

The girl is nice but long story short bought a car problems happend within 3 weeks spent over a…read morethousand bucks . Before i had car for 2 months long story short if it sounds good its to good to be true

Sales: ***** Moe is awesome! Finance: *****Garnett is…read moresuperb! We drove from San Jose because Moe was responsive to our texts and emails whereby other Kia dealerships closer to San Jose were not. We were looking for a car with a specific color and package. Moe is friendly, patient, knowledgeable, and highly professional, and his 16 years of experience truly shine through in everything he does. We drove home with the car we've been looking for. Thanks Moe! Afterwards, we saw Garnett to handle all the finance requirements and options. His hi-tech desk is amazing for seeing and signing all the paperwork. He explained everything in detail and was receptive to our questions/concerns. Thank you Garnett for your advising and truly making us feel welcomed and part of the Kia community.

My car-buying experience was absolutely wonderful! My coworker recommended a friend of his who…read moreworks at Kia, so I decided to visit yesterday to purchase a car. From Sean to Moe, everyone made the experience amazing. Sean referred us to Moe. Moe (Safeel), in particular, assisted us from beginning to end. He patiently taught me how to use the car and explained all of its features and gadgets. He went above and beyond by offering drinks and snacks to my husband and kids while they were waiting, which was such a thoughtful touch. He even took the time to show us another vehicle we were interested in and may consider purchasing in the future. Overall, it was such a wonderful and comfortable experience. We truly appreciate Moe for making our car-buying experience so enjoyable. Thank you for the excellent service and for treating us like family!

place or go personally and get approved with people it's a really nice people there…read more Atiendes muy bien, y tienen muy buenos autos usados

Great person to deal with him So helpful…read more High recommend He help me to got a perfect deal

Vehicle inspections, transparency about a vehicle's condition and prior repairs, repair…read moredocumentation, and customer service after the sale could all improve. I purchased two vehicles from this dealership in 2026. I reported problems with the first vehicle, a 2002 Toyota Camry, almost immediately after purchase, including A/C problems and dashboard warning lights. It later developed serious engine problems. I then purchased a 2011 Honda Accord Crosstour on July 22. Within weeks, I encountered additional mechanical issues. On August 26, an inspection identified oil leakage, transmission-fluid leakage, and a problem involving the passenger-side CV/axle area. The axle was later replaced. On September 30, the Crosstour experienced another serious failure. Smoke came from the engine compartment, the vehicle lost electrical power, experienced shifting problems, stalled, and became disabled. After these experiences, I asked the dealership to take the Crosstour back and unwind the transaction. They refused and stated that the 30-day/1,000-mile warranty had expired and that the vehicle and repairs were my responsibility. As a repeat customer, I originally trusted this dealership and previously left a positive review. Unfortunately, after my experience with two vehicles and the way my most recent concerns were handled, I no longer recommend this business.