This dealership ship has the best customer service ever mind you I've purchased cars from other…read moredealerships like Nissan & Honda but by far this dealership has offered me the best customer care. From the moment you walk in to the very warm and professional greeting to the moment you walk out the door with your car, they truly want to give you the best service and the best price. My husband and I have bought two cars from this dealership and years into having them they are still running great and we have had no issues with them. I HIGHLY recommend them and I 100% trust their cars. If you're looking for a good, used car Auto Amigos is definitely the place to go to. Don't go get ripped off else where!

I was in an accident late July and my previous vehicle was totaled. So I was once again in the…read morepursuit of a new truck. The staff was very helpful and found me an AWESOME Ford STX F-150!!! Thank you and I recommend Auto Amigos Richmond for your next Vehicle Purchase

Son inresponsables conpre una troca se daño el motor aunos pocos meces de Haber la comprado I ahora…read moreno queren haserce responsables I del taller que supuesta mente tedicen que le llebes para la repacion Son peores una basura definitibamente

What can I say about Rigo,Tell you what let me give you a short version I met him 25 years ago when…read morehe opened his first car lot on 23rd St. I bought the first car that was in his parking lot it was a 1979 Delta 88 at that time that's what everybody was into riding good guy loves cars every since then then!!!

DONT BUY CARS FROM THESE THEIVES. My daughter purchased a…read morecar and was in love with it. It ran so smooth with a clean and perfect engine. Nothing wrong with it at all. the only minor stuff wrong was the tear in the back seat and pealing on the door panel. So the car company agreed to bring it back and they would fix it for her. So we brought it back and she was told to leave it a few days and then by Monday it will be fixed. So by Tuesday she came back to get her car and they took parts off another car to put on her car from under the hood. to top it off they verbally told her that's what they did. She had said from the begining she felt uncomfortable to leave her car that long and the lady said and promised her car to be safe. so don't come here unless you wanna be robbed. I don't know why I had to post a star to get this review out but this really doesn't deserve any stars.

I wish I could give 1 star. My friend purchased a car from this dealership, they made her pay…read morebefore she even got the car, and not even 2 weeks later the check engine light came out, since then jt's been more than a month and they keep taking the car supposably to fix but nothing has changed. My friend does not speak English and this whole time she had no idea what they have been doing to her car. Yesterday we were at the beach when she got a call to pick up her car because they needed to work on other cars and they do not have space to store hers. We rushed to go get the car thinking it was fixed, when we got there the back tire was completely flat, the temporary license plate was ripped, the car had no gas at all. I spoke to the lady who works there and she stated that they fix the car at some point but for now they cannot find a cheap mechanic to do the work. Like what ?!?? Few minutes later Hanif pulls in and he approached me very rudely saying that he doesn't want to answer any of our questions and that we needed to leave. When I asked him to not be hostile because my 4 year old is in the car he asked me to take my son and leave the premises and threatened to call the police. I told hanif if anything we can wait for the police to arrive and I will tell them that you sell broken cars and steal people's money. He called names and said I was dressed like a b**** I was just shocked of the way he treated us. He even call my friend a man ( she's a queer woman). When I threatened to pursue legal actions against him he asked my friend to follow him to the gas station so he can pay for her gas. So sketchy and very unprofessional. I have pictures and videos saved as proof.

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Just purchase a car through them yesterday and Chris was alot of help, excellent customer service…read morevery patient when I had to take a few calls during the process. Like I said since I just purchase the car I haven't had a problem yet and I'm not looking for one so hope all goes well.

Dont buy a car here. Bought a car with a bad transmission then they told me sounds like a personal…read moreproblem. Fuck this fucking scammers. If anyone got played by this suckas [Rosen, Barry & Babbit, LLP] are awesome people they helped me get everything back give them a call super nice people with awesome customer service. Good luck and let this be a lesson learned to not get scammed again.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

Christian at Cartelligent made leasing my new vehicle a really easy experience. The process was…read morefast, smooth, and stress-free. I feel like I got a great deal, and he made sure I felt taken care of the whole way through.

The entire process was super seamless. Vincent help me identify what kind of electric vehicle would…read morework for me and then when I finally narrowed it down help me get the best deal on my chosen car. Anytime there were issues he was able to update me. When it came time for delivery, Ricardo was amazing and brought the car to us since we have a newborn and toddler at home, so we wouldn't have to travel!! So appreciated, he spent time to help me get the car set up and finish all the paperwork. I'm so grateful to the team!

I bought a car from this place and it immediately began having problems. They sent it to a mechanic…read more- ostensibly to fix one problem - however, the first problem remained. Now, the car still doesn't function. I have had car for 6 months and I've only been able to drive it for less than 2. And, Si Se Puede is not helping with the repairs at all. All in all, I've had to use all 10 of my and my wife's AAA tows (plus 1 that I paid for) in order to get the car either back to Si Se Puede or to a mechanic. Although the 'in-house' staff tries, the management is very unresponsive and unhelpful. Even though used cars are sold 'as is', they are supposed to be functioning. Mine does not and has not. It basically half-functioned long enough to get beyond the 'cooling off' period. As it stands right now, I am out of a car and I am facing a $2500 repair bill. Worst car buying experience ever. I only give them one star because there is no option for 0 stars. I feel like I've been completely cheated.

We bought a car from them, had the truck for almost 6 months ago. We now November 2021 get a call…read moresaying the truck was reported stolen. DON'T buy from this company ever, they're customer service sucks with everything else!! You don't do this to people. If I could rate them less I would.

Rich and his team got it done again!! Easy to work with, quick with communication and hassle free.read more

Alex has brought me two cars so far, one purchase, and one lease. He's been very consultative, and…read morehelped me work through some negotiations for my current car. He's always been very communicative, and everything he's said he would do, he has done. I plan to call him again in three years. The cost of the service was very fair, for avoiding the dealership runaround, getting exactly what I wanted, and having my new car show up at my house.

We first met Fam at Auto Imports Sales in 2021 while searching for an electric hybrid vehicle, and…read morefrom day one he went above and beyond to help us find the perfect car. Over the years, Fam has become not just our trusted car guy, but also a friend! He has spent countless hours helping us, always available to answer questions, give honest advice, and guide us in the right direction. He even connected us with an excellent mechanic we still use today. Fam is incredibly patient, knowledgeable, trustworthy, and genuinely cares about his customers. It's rare to find someone who provides this level of service and support long after the sale is done. If you're car shopping in the Bay Area, go see Fam- you'll be in great hands!

Fam and his fam (wife & son) at Auto Import Sales are the BEST! Such a pleasure to work with.read more