Last summer there was a day I was absolutely up sh*t creek without a paddle. We had a power outage that fried our transfer switch, so we had no power even though PG&E had restored it. This wasn't just a minor inconvenience; it happened during a heatwave, we are living with a senior, and we need power to support medical equipment. The stress and panic shot through the roof as we tried to find someone who could help us on such short notice. Even though he was slammed, Daryl from Norsman Electric came to the rescue--honest, straightforward, and an absolute class act. He had our power up and running in no time. Looking deeper into the company, I saw that it's a family operation, not some faceless call center where you get what you get, and it usually isn't the best. With Norsman Electric, you get a solid, honest tradesman direct from the source--the best on all accounts. I can't tell you how good it feels to have them as an arrow in my quiver. It's like finding a great dentist, an amazing mechanic, or a talented hairstylist--people like Daryl have you covered and are truly a blessing in life read more

Excellent for any electrical work. Plan ahead. They are in demand. Locally owned and operated

Darryl and James did a great job!!! Came on short notice, very professional and reasonable pricing!!!

Took care of the basics and advised on things I'd overlooked. Great communication. My go-to for electrical.

Once again Norseman Electric has done a terrific job. They did a great job trouble shooting the issue, discussing with the manufacturer to fully understand the issue at hand. And then, ultimately, came in and solved it. Easy to work with too. read more

We needed to upgrade our old 100 amp main breaker to a 200 amp panel and Norseman did a great job! Darryl and team showed up early and worked hard but actually had to leave halfway through the job for another emergency (house fire or something) but came back later to finish things up. I also had a side project I planned on doing myself which required running a dedicated circuit from the main to a 100 amp sub panel in the garage. Randy came out separately (on his own time and no extra charge!) to explain exactly what I needed to buy (and what supply store they used - Bayshore in Pleasant Hill. So much better than the orange and blue big box stores) and even drew up where each wire should go, etc. He was super helpful and so I was able to confidently wire up everything myself. read more

The power to our refrigerator outlet went out. I called three electricians to compare their rates and availability. Norseman Electric was the only one that offered to help trouble shoot the issue on the phone. Robin patiently guided me on several things I could myself to resolve the matter, so that I would not need get an electrician out to my house. She advised me to locate any neighboring outlets with GFCI, which could impact the power to the fridge outlet, and walked me through pressing the buttons on these GFCI outlets. After finding two such outlets, and resetting the buttons, the fridge outlet was retested, and was back in service again. Norseman Electric helped us to fix the problem ourselves, saving us the time and $$ from having an electrician service the outlet. I will definitely contact them in the future for an electrical issues, and highly recommend them. read more

I have a 1970s rental condo that needed a new circuit breaker box. Since it was a rental and the tenant had to use an extension cord to get power from the bathroom for the refrigerator, Randy understood the immediacy needed. He came out the next day to evaluate the work and give me a quote and then scheduled an electrician to come on Saturday rather than making me wait 6 weeks for the next available appointment. Box was replaced within 2 hours but some outlets still weren't working. The electrician spent another hour to find the problem to fix them and installed GFI outlets in the kitchen to make everything safe. I highly recommend this company. They were thorough, efficient and cleaned up before leaving. read more

We recently had Norseman Electric install a dedicated 15A GFCI outlet on the outside wall of the side of our house, far from the circuit breaker box in the garage. We are completely satisfied with the excellent work performed by the two electricians who arrived at our house. Alex and his partner, Esti, were right on time, remarkably conscientious, tidy, efficient, and excellent communicators regarding the job. The work was done exactly as needed, and really, one could not ask for anything more from a service organization. The pricing of the job was quite reasonable, and very competitive based on several other bids we received. A well deserved "five-star" rating. read more

Really great company, helped me over the phone during an emergency and were so awesome. Came out/gave us a quote and did a great job. Great pricing, really good communication and past inspection. Will say I don't feel like the guys who finished the job cleaned everything up which was a bit disappointing. There was trash (some job and some food) left in our backyard. I didn't see it all before they left because I wasn't home. Really good pricing customer service and people though. read more

We used Norseman electric based on positive reviews here and elsewhere to install a backup generator. The basic installation went ok hiwever we never knew when they'd show up or the status of the installation when they left. None of the installers could understand how to connect the wifi part and kept the unit off even though it was useable without wifi. I had to call Generac support to understand why the unit was off just because of wifi issue. They said it should be on. Lastly, Norseman electric never pulled the required permit. Their claim that they never had to before may have been true years ago but today, in ALL of our area, you need a permit. We had to go to the state contractor board to file a complaint and they STILL haven't submitted the documentation for a permit. For small jobs, they're fine but don't hire them for anything needing a permit. read more

While I understand electricians are in high demand in my area, this company is extremely unresponsive. After obtaining an initial quote and following up with the company for simple questions like a clarification on the quote and necessary permits, they become completely unresponsive. After multiple attempts to call and email over the course of almost two months, no response. Pricing seems to be very competitive but after getting similar quotations from other electric companies, I do have concerns around the scoping and ability to do more complex jobs. read more

Randy is amazing. I have a complex electrical problem which I'm trying to sort out. I emailed Norseman and got a reply from Randy the next day. He provided outstanding recommendations for FREE! He gave me clear instruction and offered to order me an electrician professional grade switch that I could pay for and pick up at his shop! I am so incredibly impressed by his professionalism, kindness and knowledge. It's a totally different feeling going into a project knowing I have a licensed electrician available to help if needed. Without any doubt, this is the only electrician I will ever use in the Bay Area! read more

This company went over and above. They saved us $500 by talking us through the issue over the phone and minimizing costs from someone coming out. Not all issues can be resolved this way, but our issue could be. They also gave us advice on how to make sure PG&E deals with the spike they caused at our meter's breaker. read more

I called Randy and he said he was booked out at least a month. After I told him about our problems we were having, he said he would come out ASAP and look into it because he was worried about what I described. 1 day later, he was here inspecting the house and giving us the information we needed. I can't thank him enough. read more

After having a sparking noise in a switch, and the smell of burning material in our breaker box-We had to get an electrician fast. Lucky for us Norseman Electric and Randy were able to get to the job quickly. Randy and his team did a great job, vacuuming up the mess from installing a new panel, and testing it all out. Would not even consider anyone else! In early, done early, and able to get to it very quickly after the first phone call. read more

Randy and his team of highly skilled electricians are the real deal!!! Don't settle for any other company. I've been in the trades for 40+ years and worked with a lot of different companies. These guys are old school personal service and new school expertise!!! This is a family run local business that deserves and has earned all their 5star reviews. I will continue to share my great experiences with Norseman to anyone that will listen to me. Great job Randy!!! read more

We are so grateful that we called Norseman Electric. Darryl was so informative and got the job done with efficiency. He is extremely knowledgeable about old wiring in old homes and what needs to be done to make it functionally safe. read more

Disappointed. The initial contact was fast and what seemed to lead to a promising job well done. I was told to send pictures of the job location which I did. After two days there was a reply to my email that the pictures were received and I should expect to be contacted with price and next steps. Three weeks later and NOTHING. If they are not responsible enough to at least follow up how can I trust them with any work? I called them based on the Yelp reviews... read more

So this review is for a friend but all the same after her experience this is definitely who I will call for any future electric work. My friend needed an electrician and called Norseman. Turned out to be a simple fix and she was extremely happy. He was pleasant, on time, and while he could have duped her into anything, instead he was honest and again super professional. She even hired him to do more!! read more

I was having trouble with my 240v dryer outlet and I had tried everything in my very limited power to get it going but couldn't, so I called Norseman. Randy came out to our place right away and on time. He took a look at the situation and quickly determined what was wrong. He also made sure I knew what caused it and how to avoid the problem in the future. Courteous, friendly, prompt and knowledgeable. Who could ask for more! Will definitely use again! read more

Can not recommend Norseman Electric enough. Recently purchased my home in Lafayette and needed help with updating the electrical box and a few special projects around the house. The team at Norseman Electric were not only efficient but they were able to add exterior lights that I did not think we're possible. I have had Randy's team out at my house for two different occasions and will hire them again in the near future. Thank you Norseman Electric!!! read more

They scheduled right away, then canceled and rescheduled due to a worked getting held up on another job (they called, which was nice). When the rep arrived, he had 3 screaming kids (literally!) who proceeded to run around our yard. The rep and I were repeatedly interrupted by this craziness, but eventually I was able to explain my needs. He took notes and photos and then ........ never heard again. read more

I needed quick help to replace a fried plug for my EV car. Randy came all the way to Moraga and was able to fix my problem in about 15 minutes. Really impressed with the customer service, speed and enjoyed chatting Randy while he was working away. Highly recommend Norseman Electric. read more

Used Norseman to install several can lights into the ceiling in two rooms and a hallway (10 total). Upon calling and setting up an estimate the company was very responsive and responsibly priced. On the day of the job the crew showed up on time and was extremely professional with my entire family. The work was completed as quoted without any issues in a timely manner. I would highly recommend this company. Thank you Norseman Electric Team. read more

I'm very comfortable giving a strong positive recommendation for Norseman Electric. They have been to my home twice in the past couple of weeks to fix some problems that had a big impact on our home. One was a junction box of wires that I had attempted to fix myself, causing the loss of power in a good portion of the house. The other was a loss of power to the clothes dryer that turned out to be a major fire hazard that we didn't know about. Norseman was easy to schedule, responsive, on time and very pleasant. The technician went well beyond what was required to get us back up and "running." Reliable and trustworthy home maintenance professionals can be difficult to find. Norseman is at the top of my list for electrical needs. read more

Made an appointment a week in advance, did not show up within our scheduled two hour window. Instead, the electrician calls me 15 minutes later asking if I still want them to do the installation, tells me that he'll be leaving his current install in a few minutes. I ask him where he was coming from and he tells me, the other side of Walnut Creek. Which would have put them at my address an hour later, minimum. I told them the appointment window was between 8 &10 am, he then argued, saying his appointment says he was supposed to be here at 10:30...I'm glad I had the email with the appointment window information from Cindy to double check. Had the guy not been dismissive, I probably would have been more agreeable. Under the circumstances, I decided to hire another electrician that was dependable. read more

I have called this business several times and have never received a return call. Thankfully, there are other electricians in the area who returned my calls and received my business. read more

Randy and his crew are the BEST! Recently at 1:00 A.M. a negligent neighbor's 60 ft pine crashed into our driveway and yard taking two power poles and knocking down all the wires with them. PG&E responded promptly and cut off the live wires hanging in the street- thank you PG&E- (you have had so much bad press lately, but you were fantastic in your response and the restoration of power for the neighborhood within 16 hours). Unfortunately our entire power box was ripped from our 70 year old home and we could not get power back until it a new one could be installed. I had never done business with Randy(Norseman Electric) but when I explained our situation he rearranged his next day's schedule and by the end of the day we had power. His pricing was fair and he and his crew were first rate. Our family now has an electrician we will use always use and recommend from this point on! read more

I hate to leave a bad review, but here's what happened. Last August, our living room lights blinked out. We checked the box for the lights and saw burns. We immediately shut off the electricity and called Norseman based on their excellent Yelp reviews. They came promptly on the weekend and at the time we were happy with their service, particularly their responsiveness. We ultimately paid them $800 to replace the box and for replacement bulbs. (We paid for 12 and got 11 plus an empty box, but I will take responsibility since I should have checked sooner.) Flash forward seven months. The same thing happens again. I called Norseman, and they called me back and said they would call back the same day to schedule sending someone over. They never called, and I called once, texted twice, and sent one e-mail. This was a week ago and they never responded. It turns out, they did not replace the wires to the box. The wires had been burnt. So eventually, the load on the burnt wires was too much, and the whole thing happened again. So my bad review has two components (1) I believe it is reasonable for them to have checked the wires and replaced them if they were burnt, and (2) Telling me they would send someone out to look, then ghosting me is not professional. I would have called another electrician sooner if they had simply told me no. Those are the facts. read more

Had a blown fuse. Randy returned my yelp request in about 10 minutes! He was able to walk me through how to fix it over the phone! We're back up and running. Great guy. Extremely knowledgeable. Will definitely call him first with future electrical need. read more

We had Norseman Electric upgrade our electric service in Feb. 2023. Randy, Darrell and the rest of the crew were friendly, efficient, neat, and did a great job. They completed all the work on budget and on time. We strongly recommend them. read more

I contacted Norseman because my hot tub decided to quit on me. Randy reached out within minutes and helped me resolve the problem over the phone. It's rare to come across someone as professional, efficient, and great at what they do. Don't hesitate to book Norseman, they're the real deal! read more

An excellent electrical team that has pulled through with flying colors for every electrical project for my place of business! This is a family run business and they are friendly and professional. Highly recommended! Arin Benton, Director of Engineering read more

Prompt and excellent service! Got all work done in one morning and had to run to get parts to finish on time. Good follow through and reliability. read more

Randy and Darryl have performed several jobs at my condo. They installed a NEMA-240 outlet for my Tesla, refurbished my sub panel and main panel. Didn't charge me when they came out once because I didn't know how to reset the new circuit breaker. They are responsive and helpful. Highly recommended. 925-871-2220. read more

Randy was a lifesaver! We called on a Sunday with a blown circuit and he kindly and helped us solve the problem. It was so refreshing to work with a true professional who went above and beyond on a weekend. Thanks Randy!!! read more

Half of my house was losing power intermittently and I was at wits end. Gave Norseman a call and they talked me through the problem and told me that they could come out and verify, but PG&E was obligated to come out for free to fix the problem. Their honesty and patience saved me a few hundred $ when PG&E fixed the problem for free. read more

Norseman Electric is the very best. They came on a holiday to repair a electrical problem. I had contacted others before I found them. They were the only ones who would be willing to do the job. I am so thankful for their service. They will always be my go-to electricians! read more

NEVER give Norseman Electric a call if you need an electrician! Our former electrician and his father had retired, so we looked for someone nearby. This company uses a UPS box nearby, I believe. Their estimate was double what our former electrician would charge, but we needed the work done. When the technician came, we modified the original work estimate because he found wiring close by that would be suitable. However, the bill was not adjusted when I asked! I would never recommend this company! read more