Great customer service and great care of automobile and customer. Didn't stop until issues were…read moreresolved and fixed. I left as a satisfied customer.

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

Sam is extremely knowledgeable, experienced, and ethical. I'm so thankful he was the first person…read moreI met after moving to Rochester. He provides such comprehensive service at such a good price. When I see NC on my receipt, he will explain that it is not right to charge for that item since he was already in there anyway. I know from many years of experience, that would not be the case elsewhere. During an oil change on my daughter's car, Sam saw a pipe problem causing carbon monoxide to fill the cabin. His thorough and attentive work was just in time as she was just about to leave on a trip. I can't thank him enough for his care, advice, and kindness. Sam and Arline are truly good people!

They are the most kind-hearted, good-natured people I've ever met, and on top of that, they're the…read morebest dang repair folk in the area. They fix your car when they say they will fix it, at a good price, and with a smile. Don't expect a warm, inviting atmosphere when you show up, tho. These guys are mechanics who will fix your car expertly. But it's a small shop, and all of the cars are sort of wedged together. What was designed as a showroom is now their warehouse, and the waiting room is great if you're a fan of 1970's avocado-and-gold color schemes. Honestly if you plan on waiting, there's at least two really good coffeeshops within walking distance. Both are really good places to hang out for a hour or so. Also: I don't know if they would consider themselves LGBTQ+ allies, but the first time I went there with my car after I transitioned, terrified of what might happen, they said "Hi [former name]!" I said, "actually, my name is Penny," and they said "Hi, Penny!" Seriously, nothing else changed, and they have never once deadnamed or misgendered me. If you're looking for a shop that has concierge-level amenities, move along. But if you want expert repair from a couple of guys who love what they do, this is the place.

I'm not the only person here to leave a five-star review, and I can only repeat the praises…read moreeveryone else is singing. The people at D&B Auto, Bruce in particular, are honest, competent, knowledgable, patient--everything you could possibly want in auto shop mechanics. Or, for that matter, friends. This is a fine shop; not only in their service, but in the thoughtful advice they give. I'm a fan for life, and will be taking my car there as long as D&B is standing. Bruce: you rock! And by the way: everyone hates wait times, but not everyone knows that less than a five minute stroll away is the Abundance Co-op, a somewhat hippy-dippy but amiable natural foods place with a large cafeteria area, good coffee, free books, soup and sandwiches, internet. It's the perfect spot to wait till your car is done.

This is my 2nd review for the same instance. I had an emergency brake job done there as I was…read moreleaving town and my brakes were shot. They squeezed me in and got me on my way. About a month or so later, the brakes were still squeaking. I called Clinton and they got me right back in. We are now on the 3rd set of brakes trying to get this right. It's a Dodge Challenger and they do not come without their challenges. Chris and Clinton have been pounding away at this to make sure it's right. I appreciate the tenacity and not wanting me to leave unhappy. Thank you guys, it's been a journey with these brakes. By the way, Chris is now an expert on MOPAR braking systems so go see him with MOPAR issues.

I have been going to Ferrels for over 45 years. They have…read morebecome my one and only place for my families cars. They have always been honest , trustworthy , and always stand behind the work they do. If you need a car repair shop , you can trust them to tell you straight what needs to be repaired and a fair price.

I am 71 years old and have had my share of cars and car problems…read more Most folks getting their cars repaired have transactions with car repair shops. Transactions are not relationships. For the last 30+ years, I have had my car repairs done at a shop where I knew the owner and knew the owner cared about me. I have referred family, friends and associates. They have all been pleased with both the quality and cost of repairs, as well as the friendly family atmosphere at the repair shop. This is a wonderful business and I would recommend anyone with car repair needs to contact Dick Schrader at Schrader's Garage, 686 Clinton Avenue South, 585-271-5179. Jack K

Great group of people. Family business! They have this new "feature" where they send your pictures…read moreof what is wrong with your vehicle before they call u to go over everything. So cool!

After my first review, the Owner, Ryan Lynch, started texting harassing me, insulting me,…read morethreatening me, my family, home, and workplace over one bad review... to the point that I had to contact the police for my own safety. Look at the low rating google review responses on this and the other Redi Imports locations for more examples for how this owner treats his customers. The technician felt the need to find and turn on my auxiliary light bar, and leave it on until I picked up the truck, max my climate control, when I had asked for diagnostic on a low speed suspension noise while turning. When I confronted them about the lights, they were completely unaccountable and dismissive. They also didn't do the state inspection that I had asked for in my online appointment, confirmed with the secretary, and which had clearly just expired. Will not be returning. Completely rude and unprofessional.

This company came highly refererd however, i called made appt had my car towed to thier supposed to…read morebe Open NEW greece location on the date i was instructed to tow it thier, by thier staff! car gets thier the place isnt even operational get it re-towed to the railroad street location they wont take it because of rear panel body damage and no tags "this isnt a body shop" i didnt even send it in for body repairs mechical issue only now im stuck with a 450$ plus storage by day tow bill and havent recieved Anything from thier company execpt a huge FUCK YOU..I HOPE EVERYBODY ELSE is treated better and fairly they did me bad, i hope this place burners in hell, my mom just passed two days before mothers day ect what a way to start my day!!

I can't express how lucky I am to live right around the corner from the Park Avenue Garage! Super…read morefriendly and honest people who are always more than happy to help. The gas prices can be a little more expensive than other places nearby, and their air pump could use some maintenance, but as far as car service goes, they're wonderful. I went in for my inspection and they were able to get me in first thing the next morning. They were done in about two hours, but it was no problem for me to leave my car there until I was able to pick it up after work. More recently, I was having problems with my check engine light going off and on periodically, so I stopped there on a whim. I told them I'd be happy to leave it or bring it back when it was more convenient for them, but he came out right away to do a quick check. It was nothing serious - he fixed it quickly and talked me through what might've caused it. There was no charge for this and now I can rest easy knowing there's no crazy damage happening inside my car! I've never once felt like I was being cheated out of money or good quality service! I will always go to Park Avenue Garage for my inspections and any time I have questions or need maintenance.

I have relied on the Park Avenue Garage for maintaining my two cars for over 25 years. They are…read morereliable, honest, and fairly priced. They do thier best to get your car in for repairs quickly and usually get the work done the same day. I highly reccomend them. Michael Lebowitz

My car broke down brought it here not only did he get me in and out but the prices were so…read moreaffordable definitely worth it !! I will never go any where else now !!!!! Thank you tommy v for your great work !!

From the owner: Here at Tommy V’s Auto Repair we specialize in brakes, frontends, mufflers, shocks and struts,…read morewheel bearings and all your basic car needs. We provide honest and thorough estimates with high quality work completed timely.

It is amazing to find a gas station that still has expert mechanics and the equipment necessary to…read morerepair cars. In addition, everyone I've met there is enthusiastic about tuning, service and maintenance. One of our cars is an EV, but they have willingly helped with a blown tire, and for our internal combustion cars, it's great being able to buy Sunoco 94 octane gas at a price that is lower than surrounding stations. I like the people who work at the station, have confidence in their work, and highly recommend them.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Wonderful experience working with Tom. Originally hired him to fabricate a metal  coupler thingy…read morefor a bicycle I couldn't find the part  online. Tom came by, took a look at the pieces I did have and created the Part from virtually out of thin air. I then rehired him to make a couple repairs at my mothers and again, did a fantastic job. Will be contacting him again before winter hits for a roof repair and gutter clean out.

From the owner: Welding, auto repairread more