Those of us who suffer with debilitating pain 24/7, should not be subjected to physicians who has office staff incapable of returning a patient's phone call within 72 hours. To wit: It has been over 84 hours since I phoned and left a message for Dr. Pang's staff in a futile attempt to schedule an appointment. Dr. Leoni's office referred me to Dr. Pang. After not receiving a return phone call from Pang's office after 84 + hours, I called again this evening and had my husband listen to his office's recording. My husband, a Stanford and Michigan grad, is astounded by what he heard on the recording. He confirmed that he had heard what I had. One should not expect a return call in less than 72 hours. Furthermore, if one called before said 72 hours had elapsed, it would be a detriment and slow the process to have one's call returned. Thus, adding insult to injury? I have to wonder if Dr. Pang realizes how difficult it is for a chronic pain sufferer to finally make this call for help? Only to suffer the reality that neither Dr. Pang nor his poorly staffed office gives a god damn to ease the patient's suffering. If I could give Dr. Pang a zero I would. Plus: My neighbor, who is a retired anesthesiologist, also suggested I see Dr. Pang. Perhaps, if I were a retired physician and a peer, Dr. Pang and his office might respond to one's pain issues in a time-sensitive manner. Discouraging. read more