NorCal Automotive is a gem of all gems in regards to auto care! I was from out of town, and my vehicle had a serious engine issue that needed work promptly. One of the mechanics, Walker, went above and beyond to make sure my vehicle was well-taken care of and promptly fixed. He even came on an off day to hand over my car since I came form out-of-town on a day they were not open. Impeccable work, and Walker is a first-class mechanic! Scott read more

THE WORST!! This clown tried to charge me $2700.00, because my trucks def exhaust icon needed to be reset. it was in idle. Said i had to pay him that $ because I couldn't get the truck out of his shop? So i got it towed to the Ford dealership down the street, and not problem he said it was for $2700.00. Complete shady business. NO GO! read more

I have had several vehicles repaired there over the years. I have only had one problem repeat and they fixed it for free right away even though I they didn't have to. They are busy but but worth waiting for if reliable transportation is important to you. They are slightly more expensive but you get what you pay for with them, like most things. I would not take my vehicles anywhere else. I'm taking my van in tomorrow and I broke down a long way away. It will cost me over $950 to get it towed there. I trust them professionally and financially so much that this expense seems totally worth it to me. read more

I can't say enough about Nor-cal Automotive. While on a family trip my F-250 needed repair and these guys got me in and back on the road quickly. Thanks so much!!! You saved our vacation. read more

I was so relieved to drive up and see that they specialize in Ford diesel trucks. If you own a diesel truck you know that you can't just take it to any random mechanic. If you do, you often get it back with more problems than when you dropped it off. Always find a certified diesel mechanic. The Nor-Cal boys are so intelligent, kind, and attentive. Had a check engine light come on, dropped it off at 9 ... they called at 11 with diagnosis. They gave me an appropriate quote and had it done by the end of the day. They gave me options, plus did not do any work until they called me for quote. I appreciate that. read more

Nothing like driving from the Bay Area to Eureka and having your truck not start when you need to head back home. Called Ford and the response was, "Unfortunately we are booked and cannot take anymore vehicles." "Uh Oh", my blood pressure meds were getting tested. I was referred to Brad who took my call and told me that even though his shop was full, have it towed over and we will figure it out. Brad and his staff (Steve and Cliff in particular) worked with me to troubleshoot the problem and come up with a solution. My other option was to sulk and rent a car and wait for the Ford dealership for a week...no way. Turns out my batteries were nearly dead. One hour of labor that they did on the spot, and I was on my way. I only wish these guys were in the Bay Area. I would go to no one else. Friendly, professional and truly one of a kind service. Thanks to Brad, Steve and Cliff. read more

Really disappointed with this company, we took the truck to them and they ended up supposedly diagnosing it for a day and saying they could not figure anything out and could not get the engine light to come on and said if we wanted them to continue trying to figure it out it would be another diagnostic fee, they then call back after having it a couple more days and say they cannot find anything wrong with it. We pick it up and try to drive it back home to Redding and it only makes it 6 miles dies on the side of the highway and will not start back up. We call them again to tell them it broke down on us after picking it up from them and it is sitting on the side of the road and all they say is if you can somehow get it to them they can charge us again and they can try diagnosing it again for a third try. More like a con game than helping a customer, be careful spending your hard earned money here. read more

The guys at Nor Cal are above and beyond. They work to make sure that you are completely satisfied and vehicle is ready when promised. Top rate mechanics and Brad the owner is super friendly, sincere and watching over all the work. I recommend Nor Cal without reservations and knowing that you are sure to be as satisfied as I am. read more

i am very disappointed in fact i feel i have been railroaded...i had a mustang that my son wanted to buy from a friend that we had put togethrt with some upgrades towed there because it wouldnt start and asked for a diagnostic to be done on it because i wasnt going to purchase it if it wasnt fixable. was told i would get an estimate.....several days later i phoned them and was told they were still looking at it and were having trouble getting a reading.....i was told it may be an ocm and i told the guy on the phone ok well ive got 500.00 if it can be fixed for that fixed running out the door go for it. again he told me i would get an estimate before they do anything .....a few days later i called and was told they had ordered a part for it ok where are we $ wise was to;d he didnt have those figures in front of him ...called back he tells me we are at 719.00 but its not fixed has started but doesnt run.. i said wow thats 200.00 over what i caped it at but if it has started and he can fix it running out the door ill go 1000.00 but that has to fix it im way over what my intention was just 150.00 diagnostic. ok ill tell him ...., my next call was tokd he thinks ill be able to pick it up tomorrow ..... tomorrow it was 1500.00 and i need to tow it home what and not only that i have called and written brad a letter to try and negotiate because i feel raped for christ sakes he wont return my call or respond to my letter i even had secured a loan and asked my son to call and ask how much to finish the car and was told let me get your number and hell call you back....no call they still have the mustang or they better have because in the mean time i had to go ahead and buy the car anyway and i dont believe how they run t a business this is a totally f....k up situation to put a single working mother in read more