Rented a premium car and have a valid Canadian drivers license. I came in and Elizabeth told me…read morethey need an additional document but couldn't tell me what it is. Tamera, the area manager was in and also didn't know what the document was. I rent cars from enterprise all the time and actually worked for enterprise many years ago. I've never experienced such poor service. Currently in an uber and now going to be late to the rest of my appointments and meetings today due to the experience I had in this store. Highly recommend booking somewhere else.

They rented a luxury car right before my reservation when i reserved a luxury car and told me they…read morecan't help me. Elizabeth was the least helpful employee there. Never rent from this location!

I would like to update my review. After some follow-up regarding a $125.92 charge on my credit…read morecard- although my insurance had covered the rental- the team handled everything beautifully, today! At the time, Nate, the manager, kindly picked me up from the repair shop. He was exceptionally polite and welcoming-truly one of the most gracious professionals I've met. He made the experience feel almost like the start of a vacation. Although the location was short-staffed and the process initially took some time, I visited again today to clarify the charge. Within minutes, the team resolved everything and issued my refund right away. Their efficiency and courtesy were truly appreciated. Thank you again for your professionalism and kindness, NATE !! and TERREL

Terrible service starting with manager David ..Rude and unprofessional…read more Representing Enterprise and needs proper training

we made a last-minute reservation after enterprise screwed us over. we arrived to the location…read moreearlier than our reservation to check in and were greeted immediately even though the agents were with other people. josue helped us and he was absolutely amazing. he was flexible, gave us multiple options, and got us a killer deal on an upgrade because the car we reserved wouldn't be here for a few hours. we are leaving within minutes of arriving in a luxury SUV. thank you josue!!!

Older car and tough getting through to rental location. Everyrhing through distribution center…read more Pain

Been trying to reach them about a R34. Weak salesman couldn't answer any questions and never got…read moreback to me. I been in car sales over 30 years, when you have a customer respond to them. Guess that's why I sell so much...

From the owner: We deliver the best services in the country ...read more