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    TADS Mobility

    3.0 (2 reviews)
    Open 7:00 am - 10:00 pm
    Updated 2 months ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.9(55 reviews)
    1.8 km

    Excellent service and the car was in excellent condition! Very impressed with their service and how…read morefast I was in and out in less than 5 mins for pickup and return process. Thank you. Will use again if needed

    What a horrible experience…read more I rented a car here because I've used Enterprise for years. I was taking a road trip and wanted to get a nice sized SUV for the trip. I booked ahead of time and picked up at my scheduled time. When they gave me the car, all of the doors were open and I hopped in and went home as I was leaving later that evening. Once I hopped in the car to head out, I immediately smelled the aroma of cigarettes in the car. It was unbearable. I guess since they had the doors open when I first hopped in, and the smell of whatever cleaner they used, it masked the odor. It was an unbearable 10 hour drive to Atlanta. They were already closed by the time I hopped in the car, so I couldn't swap it out. I called fist thing in the morning and Mike from this office answered. He was smug and dismissive. "You're in Atlanta, how do you want me to help you?" He offered 0 help in resolving this issue. I called around to multiple lovcal branches in ATL before finally going to the ATL airport. There they switched my car, luckily. I returned back a day earlier than my reservation, and the agent at this office told me I'd just be refunded the extra day. Now my CC is telling me that they will not refund the extra day for me, because the dates of my reservation were prepaid and couldn't be changed. If the agent had told me that at drop off, it would have been fine, but he assured me it would b refunded in a few days. Really bad experience all around and the only saving grace was the agent at the ATL airport that went above and beyond to get me in a new car. I made sure to send an email singing his praises.

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    TADS Mobility - carrental - Updated May 2026

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