We've been coming to Vera Cadillac in Pembroke Pines for years, and honestly, they never…read moredisappoint! Jose Otero is our absolute favorite--he goes above and beyond every single time. Buying a car from him is always smooth, easy, and even enjoyable. My dad, my stepmom, and I all agree: he's the reason we keep coming back. Edwin in service is fantastic too--super helpful, friendly, and always on top of everything. Honestly, every single person at Vera Cadillac is kind, professional, and genuinely wants to make your experience seamless. We've bought multiple cars here, and we recommend Vera Cadillac to everyone we know. If you want a dealership that actually makes car buying (and servicing!) easy, pleasant, and stress-free, Vera Cadillac is it. Highly, highly recommend!

Walk-in service was alot quicker than if you had an appointment…read more David was my service agent and he was very helpful. Ordered me an Uber right away and assisted me with my things. He was also able to use my coupon with no issues. (Normally they give me issues, but he didn't.)

Pasqual the owner is THE BEST. Weather you are working with an insurance company or paying out of…read morepocket, this is the place to go. A kind understanding and smart owner AND great, fast, quality workers. Fixed the scratch on my car so well I forgot what side it was even on!!! Thank you so so soooooo much Miami Custom Body Shop!!! This will be the only body shop I go to in Miami!

Pascual is the best! We have been using him for over 20 years. Never had a bad repair or…read moreexperience. Highly recommend!!

Jonas was very helpful on top of everything! Helps me a lot with my BMW and did great job…read more Understand all my needs and no hidden fees. I'm Very very satisfied customer. Definitely will recommend him and his shop for all my friends and if I need in the future will use his services. Hopefully that will not happen))))

Jonas was amassing to work with. He was upfront with the cost and was way more fair priced than…read moreanyone else. I will be going back for all my service and repairs. Highly recommend this shop for all BMW needs.

Customer beware!! All I can say is that these guys are crooks. I had them paint and install the…read moreright side fender on my 2012 Mazda 6. Don gave me a price and we setup the date to do it. Once I got the car back I noticed that the paint jobs had issues. I brought it back the next day, Saturday, and talked to Rob. He's the owner. Before he even came out to see, he said he already knew the issues. I showed Rob and he apologized. He said that Don was suppose to tell me that I needed to bring the car back to finish it because the paint was still too wet too buff. Rob told me not to worry, and that he would "never" let a job go out unfinished and apologized. I told him I would bring it back next Saturday so he could finish it. Rob said ok. He was very nice and professional so I told him that I would like to replace my headlights. Rob said it would be around $100 because they had to drop the bumper and I already had the lights. I agreed and we shook on it. I felt relieved and went home. After having to reschedule for 4 weeks because of issues they were having, I started to worried. I decided to give them a chance, things happen. Driving there that Saturday, 4 weeks after I first picked up the car, I was worried the work wouldn't get done. But when I got there they were ready for my car like Rob promised. But when we talked, Don said that the $100 price Rob gave me for the lights wasn't enough. They talked about it for a moment so I knew Don was going to raise the price. I didn't have a problem with it because Rob said around $100. Don called to tell me it was now $185, and the car was done. I wasn't happy about it, but I still paid. The lights looked great. Made the car look new. But the fender, none of the issues were talken care of. I checked the lights, but they weren't adjusted. One light beam was way up and the other was way down. I went inside to inform Rob. I showed him the light beam directions against the wall and he said it was hard to tell in the daytime. He said to drive it at night and let him know where to adjust the lights to. Rob said it was an easy fix. Then I showed him the fender. He said that the issue was in the clear cote and that he could fix it. When I dropped off the car I asked for a quote to repainting the car. He said it didn't need it. He said it needed to be detailed, buffed, and polished. Then he could just touch up the little dings and dents to where you couldn't notice then. So when I picked up the car and showed him the fender he told me he'll fix it when I it bring for the touch ups. I called a few days later to let him know where I need the lights to be adjusted. I also asked if he could fix the fender now because I didn't know when I would be able to do the rest of the work. That's when everything went downhill. To this point Rob was always nice and professional. But when I asked him to fix the fender he started talking about how he only charged me for a basic paint job and that it wouldn't be prefect. That the lights were a pain to install. I told him nobody ever mentioned this were when I initially picked up the car and showed him the issue. I also reminded him of what he said when he apologized about Don. Rob ended up saying to bring the car in Saturday, 5 weeks after first picking it up, so he could adjust the lights, and see if he could fix at least the bottom of the fender. I bring the car in Saturday. He says let get those lights adjusted. Then I tried to talk to him about the fender. I got 2 sentences in before he walked off. When I followed him into the shop he started raising his voice, and cursing telling me that I didn't pay for a perfect paint job, and that he would never work on my F-ing car again. We went back and fourth for a bit and then he left the shop. I went to talk to Don and he tried to hind in the office. I followed him in and he cursed at me. I told him if he could at least get Rob to adjust the lights. Don said that I only paid the have the lights installed but not adjusted. To Google it or check YouTube. I wasn't going to raise my voice and go back and forth with an elderly person so I just left. People please never get your car worked on by these people. They don't stand by their own word or work. They try to bait and switch you. They are all nice and professional when your giving them money but A-holes when they need to fix their mistakes. I was going to bring them more work, so I'm glad they showed their true colors as crooks before I did. This body shop is full of con-men who will take advantage of you so go else where to get your work done. You'll save yourself time and money in the long run. I'm sure now that at some point I'll have to get all the work they did redone. If I could leave less then a star I would.

Was Hit and Run and had most passenger side ripped from the front to the back door. Don and his…read morecrew have done an excellent job with replacement "and" repair work, not needing to get only "new panels", which another auto repair company wanted to do. Even matching the paint job, the previous owner had done, they did great. I was recommended to them by my auto mechanic and all I can say is That I am extremely happy,

the owner and staff did such an amazing job with the body work and paint job on my truck, when it…read morewas completed it was like a new truck. the prices was extremely affordabl. I strongly recommend this place.

Beware of this place. They sold me a truck and ever since I've had it I have had problems. The…read morefirst week the power steering broke took them 4 days to fix it. A week after that the AC broke I asked them and they said they cannot do anything about it, and now the radio does not work. Also had to buy new headlights and brake lights myself. Tag transfer is another issue altogether. Have reached out and called multiple times with no response whatsoever. Have only had the vehicle for a month.

This was my First Time dealing with Audi of Pembroke Pines, Service Department Everything went…read moreextremely well. My service consultant Conner McDonald went above and beyond and he is definitely an asset to Audi of Pembroke Pines.

My experience with Audi Pembroke Pines couldn't have been better. I was there for hours selling my…read morecar and purchasing a new one and worked with the kindest, friendliest staff. They took the time to walk me through every detail and make sure that I got the best possible price. Even the manager, Kevin, was involved in the process. Very helpful and highly recommend. And I love my Audi!

Great car, great people & customer service is answered every call and question car is just as it…read morewas in the video and pictures. thanks Khalid for making this experience quick,smooth and simple.

We work with this company hand in hand and never had any issues with their work towards our…read morecustomers.

I got a good size dent in my car and took it to these guys to work on it, I'm beyond happy with the…read moreresults it came out beautiful like the dent was never there and they even wash my car! Very professional, honest, and great price, I absolutely recommend Vish and his guys!!