The best I have ever dealt with. Luis is attentive to my travel schedule and never disappointsread more

So far really excellent, we got picked up at the airport by A. Car Rental and everything was really…read morequick and simple with a great price, highly recommend!

I've had consistently positive experiences with the staff at this National location, and this trip…read morewas no exception. I arrived at the airport and went directly to the Emerald Aisle, but unfortunately the selection was extremely limited there were essentially mini vans everywhere and very few options that met my needs. I spoke with Latisha, and she was absolutely wonderful. She listened to what I needed, took the time to help, and went above and beyond to accommodate me. Because of her effort and customer service, I left feeling completely satisfied and happy with my rental experience. I will say that the vehicle selection at this location has not always been the best whenever I've flown out of this airport. However, what stands out is that the staff consistently makes every effort to find a solution and make things right when the selection isn't ideal. Latisha is a great example of what excellent customer service looks like. She was professional, kind, accommodating, and genuinely made a difference in my experience. National is fortunate to have her on the team!

Shoutout to Latisha. Speedy check in and gave great…read morerecommendations and a personal touch to the entire experience. Walked to garage just around the corner from check out and immediately was attended to and allowed us to pick any car of our choice (in a given area). From walking up to the counter to starting up the car was 7 mins in total.

Have used Gold Coast several times for park & ride servicing to/from FLL. I like that it's around…read morethe corner from the airport on a main street. You pull your car up right in front, there is a small lobby for check-in, then the shuttle to go to the airport is right in front. Everything is within a few steps. Very convenient. Wait times for a shuttle have always been minimal. Drivers are friendly and drive safely. I appreciate that, upon return, arriving customers are picked up at departures: significantly less chaotic and you don't have to walk half a mile to the shuttle stop like in arrivals. Prices are comparable to other similar park and rides. And coupons are always available online. I recommend using their services.

When traveling whether airport or cruises I tend to do the park and fly option a lot. Find a good…read moreplace I feel comfortable leaving my beloved car behind it's always hard but this experience here was pretty good. Online provided pricing insight for me once there the transaction went quite smoothly. The team will take you to and from the airport in a timely manner and will give you insight how to connect with them once you're back.

Isabella is a star! I left a personal item in the rental and she and other staff members worked to…read morefind it w me. I am grateful for their patience and thoroughness to help me out. In my experience rental car agencies usually come down to having your vehicle ready on time and customer service. These guys checked the boxes.

Terrible Customer Service at Fort Lauderdale Airport…read more I have been an Alamo customer for decades, but my recent experience at the Fort Lauderdale Airport location was extremely disappointing. I told the representatives what type of vehicle I wanted within the class I had reserved, and I was simply told to "pick any car in Row 5." After looking at the vehicles available, I couldn't find one that was acceptable. I went back and asked for assistance in finding a suitable vehicle and even asked if they could check the Enterprise parking lot, since it is part of the same organization. I was told there were no other cars available. It took approximately 25 minutes of repeatedly asking for assistance before someone finally radioed another part of the facility and located a vehicle that met my needs. The frustrating part is that this could have been resolved much sooner with just a little customer service. Also, Alamo, a Nissan Sentra and a Nissan Altima are not the same or similar vehicles when the reservation is for a full-size car. Customers should receive a vehicle that reasonably matches the class they reserved. After being a loyal Alamo customer for decades, this experience has seriously changed my opinion of the company. The next time I need to rent a car, I'll be taking my business to one of your competitors.

I don't know why more people were not lined up to rent a car from this place!! Amire was extremely…read morekind, friendly & helpful for our last minute car booking. He was quick to make a reservation for us and get us into a beautiful VW Atlas vehicle in no time! The whole process was quick and the experience with Sixt was much more pleasant than any other car rental service we have ever used while traveling. Their customer service was 10/10, he ever offered us cold water bottles :) highly suggest this rental service over any of the others if you are at FLL airport!!!

Do not use SIXT. Based on my experience, I would never trust this company again…read more SIXT demanded $3,000 from me for damage that their own rental contract documented as pre-existing--before I ever drove the car. They put me through hell defending myself against an accusation their own paperwork contradicted. I had to review the contract myself and uncover the very evidence they already had in their possession. A demand for $3,000 is serious. Before holding a customer responsible, the bare minimum is to check whether the damage was already documented. In my case, it was--right there in their own records. Their failure became my burden: my time, my stress, and the fear of being forced to pay thousands of dollars for something I did not do. I should never have had to fight to establish what their contract already showed. This was an unacceptable failure of basic diligence, and I was the one who paid for it emotionally. I would not recommend SIXT to anyone.

I would like to preface the fact that I do NOT write reviews but I am an avid review reader on…read moreyelp. So with this, I hope I can help others when they are searching for reviews like I did! I'm sorry this is long lol I rented a car from Fox Rental Company in Fort Lauderdale this weekend, and while the initial rental process was great and the gentleman who helped us was very nice, the experience overall was extremely frustrating. First, if you don't like unexpected fees, I would be very cautious about renting from this company. The rental initially appeared to have very little added on, but then there were $70+ in taxes and fees, and by the time everything was finalized, we were paying around $500. I understand that rental cars come with taxes, fees, deposits, and other charges, so I'm not saying every additional charge was necessarily Fox's fault. However, the pricing felt very misleading compared to what we initially expected. The part that really ruined the experience, though, was returning the car. We had to return the car around 4:00 AM, and the directions for getting into the parking garage were extremely unclear. There was no one outside directing customers, while the rental companies around them, such as Hertz and Enterprise, had much clearer setups. When I pulled up to Fox Returns, there were spikes on the curb and a sign that only said not to reverse onto the spikes, but there was no clear indication that customers were supposed to drive OVER the spikes. (To those who may be in the rental car industry may think this is a dumb question however for someone who is NOT, I am unfamiliar with how these things work.) I noticed there was a woman sitting on her phone near the outside office and asked my friend if she thought I should ask her. We decided we should drive down further to see if there was another entrance first. For starters, it was a little annoying that the lady watched us sit there for at least 5-10 minutes before we pulled off and didn't offer any assistance as the other companies did. Unfortunately, there was not another entrance and we had to pull back in. By this time, there was another vehicle that had appeared to have just pulled in given the man was unloading his bags. Again, I was in a rental car and did not want to assume I could drive over something that looked like it could damage the tires. I wasn't sure whether the spikes had been lowered for him or whether he had simply driven over them. So I did what I thought was the most reasonable thing--I politely asked the employee standing there doing nothing but sit on her phone: "Excuse me, ma'am, are we allowed to drive over the spikes?" Instead of simply answering the question, she immediately pointed toward the other customer and said, essentially, "Clearly, he didn't ask me that question." I explained that I was in a rental car and had no way of knowing whether I was supposed to drive over the spikes. Her response was extremely rude and dismissive. She told me that the other customer didn't "waste her time" asking that question and accused me of coming up to her with an attitude, even though I had approached her politely and asked a very legitimate question. I genuinely was so shocked at this point because I had NO idea how I could've asked in a nicer way or where she had gotten this from??? I am always respectful to people who are doing their jobs, and I genuinely did nothing to provoke the way I was spoken to. This was completely unnecessary. I was trying to avoid damaging a rental car. If I had driven over those spikes and damaged the tires because there were no clear instructions, I'm sure the company would have had an entirely different attitude. I eventually had to stand up for myself because the way I was spoken to was completely unacceptable. I understand that it was 4:00 AM and that employees may be tired or dealing with difficult circumstances, but that is no excuse for speaking to a customer that way--especially when the customer is simply asking for clarification because the company's return process is not clearly marked. I learned that this woman's name was ROCHELLE. All of this to say, I am not looking for a refund or monetary compensation. What I am asking for is accountability.I would genuinely like a supervisor or manager to review what happened and speak with the employee who handled my return. I want her to understand how unacceptable the way she spoke to me was and how easily this situation could have been avoided by simply answering a reasonable question.

I don't normally write reviews for mundane things, like a cheap rental or cheap airline ticket. I…read morepaid for economy. I expect economy. Not abuse. First, I waited over an hour in line at the Fox Rent A Car counter. Quite literally an hour. While I understand that my flight was late, they are still aware that the bookings existed. I saw one employee help one person and go home, leaving her poor coworker to manage the line herself. Saving the personal details as I do NOT like how she addressed me, let's just say we were both at the end of our days and grumpy. Not mad about what she said to me. I AM mad about waiting an hour for a "full-sized manager special sedan" only to be offered a Nissan Sentra base model with a misaligned front end. I called and asked for a resolution and was told that if I brought it back and they deemed the repair isn't necessary, then I WOULD BE LIABLE. I am not stupid enough to take on any repair liability from a crappy rental car from a crappy rental company, so I ruined the tires on the car as I put well over 250 miles on it while fighting the steering wheel the entire time. I stayed over 80 miles north of the airport. The repair guy knew this. So did the desk agent. And they saw fit to offer me one solution: drive 100 miles round trip during my 2-day vacation to pick up a new rental in West Palm Beach, while possibly being liable for the repairs on the old one. No thanks. Horrible experience. Would rather walk.

ProTip: get the roadside assistance! I always do, today was my first chance to use it. As my…read moreparents would say, better to have it and NOT need it than to need it and NOT have it. Thank goodness for life lessons learned early! My rental key fob lost the internal key, causing the fob to not work. Roadside assistance had a tow to me within 75 mins and the offer to swap was also available. The only thing I was out of was a little time. The call to address the issue was easy The tow driver stayed in contact with me and the process was seamless.

Check in and drop off were seamless and fast. The staff checked us in using the kiosks and we got…read moreto pick our car. The only thing was that the gas door latch on our rental was broken. There was no lever, just the one where you push the door and it's supposed to open but it didn't.

Prices are good. They have several locations. You will like the one on federal. Next to…read moreMercedes Benz. It's not busy. Staff is friendly. And if you done use a credit card. They will allow a debit card 300 deposit. Returned. My favorite rental place.

From beginning to end possibly the worst rental experience I've had with Enterprise. The attendant…read morewanted to put me in a Versa that was dirty, with cigarette burns in the back seats, and had a bad tire sensor. He then decided a Sentra nearby would be better. These photos and video are from the Sentra. The irony of this being a non-smoking car is hilarious. I didn't even use the car for the full contracted time because it was gross. I had to turn it in early and ended up using my bike. The service attendant I turned the car into saw me taking photos of the interior and asked if all was "good". Once I filled him in on my experience he said that he would add some free points to my account to compensate. Didn't receive the points, and I didn't get a discount on the filthy car. The entire team seems like they don't care at all about the cars on the lot and the cleaning team is obviously not being managed to an expectation level that would've avoided this. Overall, I would not go to this particular Enterprise ever again. 3 rude employees, and 1 nicer employee at the very end that didn't follow through with what he offered as compensation. I can only hope people see this review before they make a decision to bring their business to this location.