I have stopped going to nail salons because well, my expectations I guess were too much. I came here because I was gifted a gift certificate from work. Decided to get the most basic hard gel mani. My gc was for $50 and I still paid $15 out of my pocket which made that a total of $65. My nails are short, sheer color and just wanted a hard gel or builder gel to not ruin my natural nails. I still feel like it's an acrylic overlay because I've never had builder gel or even hard gel feel like this. A little too dark in there for my liking. The set is cute tho. read more

Less than 1 star. Part II. Since my original post, I have lost 4 more nails. I am not shucking oysters. I was putting on a shirt when I had something scratch me shoulder. I shook my shirt and out drops a nail. (nail #2). Ugh! I am irritated. I needed to wash my a few dishes; I dry my hand and two more missing (Nails 3-4). I was on my way to the store and as I tapped my stirring wheel, I noticed two more gone (Nails 5). It is at that moment I turned my car around to go to the shop itself. I walked in and as you can guess, they were not listening. I didn't embarrass them as they had two customers in the chair, so I pulled the lady to the side to tell her. All she could say is, "Sophia is on her way and she can poolish for you." I rapidly decline. Sophia came in and says the same thing as before, "we are not responsible." The other lady tried to gaslight me by saying, "oh sometimes the nail is oily and they slip off." That is not my issue, if her technique is bad, then the outcome will be bad. They refused to refund me (even a portion). I have 5 nails in place. I was essentially dismissed. I hope they lose their license because they do not deserve to serve the community. I read more

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Do a u-turn and find another place! If I could give a negative review, I would. It was a mystery as to where the swarm of fruit flies that was hovering over the manicurist head came from. The manicurists wore gloves during my pedicure giving a false sense of cleanliness. Twice the question was posed as to where the flies were coming from, no response. After several more swats (we too asked ourselves why we stayed. Don't do things out of desperation) we were informed that they came from outside. Interesting since the door that was pointed too was closed. Apparently it wasn't a big deal to them. In the end, the fly emersion experience must have been included in the total cost because it was pricy!! Also, the maní lady seemed I inconvenienced by our desire to have pretty nails. Check out the picture of my pedi with the friendly flys. read more

Noire Spa - Pedí with flies - Eyelash Service Near Me - Riverside, California

lovely for a simple manicure pedicure, but I came here once to get gel-x removed and it was actually a little painful lmao they just kind of ripped them off and my nails are still recovering. would not recommend for that service, but otherwise nice ambiance inside! read more

The salon is really beautiful, modern, and clean inside, but unfortunately the service wasn't the best experience for me. The first time I went, I was seated right away. My pedicurist did a great job, but the nail tech kept pressuring me into getting a color I didn't want. She repeatedly told me it was "popular" and that "everyone likes it." It honestly felt like she just didn't want to get up and grab another color. I finally let her test it, but it looked almost completely clear and wasn't what I asked for. When I requested a different color, she seemed visibly irritated. I decided to give the salon another chance, but unfortunately I ended up with the same nail tech. This time my nails were uneven. Very uneven . Some were round while others were square. I had a very special even planned this weekend and now I'm insecure about my nails . When she asked what color I wanted and I said pink, she once again pushed the same color she recommended during my first visit. At that point I just went along with it because I already knew it would probably be my last time there. I don't enjoy going to places where I feel uncomfortable asking for the style or color I actually want. I also asked for a flower design, and instead of hand-drawn nail art, she pulled out cheap-looking stickers and had me choose from those. Overall, the salon itself is nice, but the customer service and nail experience did not match the atmosphere. The lady who worked on my daughter's nails on the other hand did a beautiful job ! My daughter loves her nails and their service every time she goes in . read more

Noire Spa - Look at the difference with my thumbs .. it looks horrible . - Eyelash Service Near Me - Riverside, California

Today was my first time at Noire Spa. Diana did an amazing job on my nails and she was so sweet. She took her time with my nails. I will be coming back again. Yes, this place is on the pricer side but definitely got my moneys worth. read more

Noire Spa - At the gym, went with a natural color. - Eyelash Service Near Me - Riverside, California

Let me save you the time and money--do NOT go to Noire Spa. I paid $150 for a set of nails that looked like a complete joke. They were crooked, uneven, and full of bubbles like someone didn't even bother to do a proper job. The shape was awful, the polish was sloppy, and honestly, they looked better before I walked in. When I pointed it out, the staff caught the nastiest attitude--rude, dismissive, and completely unprofessional. No apology, no fix, just bad vibes and worse service. I don't care how pretty the place looks--the quality is trash and the people are worse. Never again. They will respond probably about he they told me they can fix it but I don't want nobody else touching my hands! Run run run I just wanted a refund I am honestly sick these are horrible!! read more

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I just left and I'm never coming back here again I paid 105 dollars for a pedicure and gel manicure. The woman who was doing my manicure is never attentive to each nail matching if you tell them anything they get upset I told her that I could see the prior red I had on my nails still and that a pale pink wouldn't cover she ignored my comment and continued to paint over my nail. I left and paid only because I understand that they did a service but at the end of the day it's a service I am paying money for. read more

Noire Spa - Nails are different lengths - Eyelash Service Near Me - Riverside, California

Don't do it! I tried giving the place a second chance but it was not worth it at all. First off i made an appointment for 4pm for me and my friend, i didn't get service till 4:40. Second of all i understand the time and pricing but i got short simple nails (full set) and did not expect to have to pay above $85, i typically spend $60 for a new set, also my friend did a fill and they charged her above $65, typically we spend $40 for a fill including gel. again, i understand because of the products but whats the difference from other nail places, its the same exact product brands. i understand maybe $10-15 extra but not $25 or more. read more

70$ for an okay gel pedi? lol bye Go somewhere else, they take forever and they barely know what they're doing read more

Great service, Sophia is the best! The salon is beautiful and the nail polish selection is plentiful. Definitely recommend!

Don't go there They take forever to do a regular pedicure And they don't know how to paint your toenails And they mess it up and don't see They are incompetent read more

I had a pedicure here and the polish began peeling in two days. Totally unacceptable. The salon is nice and the technicians were polite.

GEL X nails came off the same day... didn't last a week expect for my pinky nail. It was like if I were to by stick on nails from the drug store read more

Their service was awesome. When I walked in the place was very clean and modern looking which I really liked. They have plenty of services. I feel like this place needs to be more recognized. They have so much parking. It's right near sprouts. My nails look fabulous and they treated me very well. read more

I went for a pedicure and had such a great experience. Wendy did my pedicure and she was absolutely amazing . She is very detailed not to mention those designs. I will definitely come back. read more

Never have I seen service not given to a customer!! My husband and I went for pedicures and they left him soaking in the chair (just water and nothing else) waiting for over an hour while they took in other walk-ins and started their service immediately; and no they did not have an appointment scheduled or did they share that there would be a delay IF those coming in were prescheduled. I don't know if they assumed that he would wait since we were together but it was inconsiderate and unprofessional. He was the only male in the salon (which can be intimidating with that alone) but to leave him unattended to and keep accepting other walk-ins instead of completing his service has resulted in them losing 2 customers and not 1. When you have the technician ready and available, to only service me, and not him leads me to wonder a lot of "what just happened" and why. I stopped in the middle of my own service (it was not completed) after watching my husband leave and not one technician apologized to him for the oversight. I was charged for my full service of $75 and have the transaction to prove it, for which I paid, and did let the technician Lily know who serviced me it was not her fault. Lily is very pleasant and attentive The lack of communication related to service is the reason we won't return. Not taking ownership for unsatisfactory customer services seems to be a trend based on other reviews read for the past several years back. Instead of responding with excuses in Yelp response, try an apology and making things right goes a long way. Advice to Management: don't place blame on the customer, if 2 people walk in at the same time and are together is just the same as 2 people walking in independently. Communication/transparency goes a long way. If there is pre scheduled appointments at the same time, say something or let people know waiting time versus getting them to the chair to sit and wait for AN HOUR. Working in retail means understanding the importance of a repeat customer. Look at prior Yelp reviews, if you see a pattern in your behavior, then FIX IT. Stop trying to be right. Focus on communication. Customers are understanding when there is transparent communication. Playing the defense game in a small community will result in lowered clientele especially with word of mouth occurs. read more

This is my second time and I will keep coming back they are always so kind and make me feel well cared for. Worth it!! read more

Noire Spa - Full set. Ombré style. Stiletto - Eyelash Service Near Me - Riverside, California

My nail tech is Jennifer. I absolutely love my nails! I went many years without getting my nails done because I either left not completely satisfied or I didn't love who was doing my nails. I have been loving having beautiful nails now for a couple of years. Jennifer is the ONLY person I trust to always create the most beautiful hands. I will absolutely be coming back for a pedicure here also. I watched a lady get treated like a queen, with lotion and a massage. OH YES sign me up! Another thing I did love is the salon is clean, good music and nice vibe. So, in short, if you want amazing nails be sure and book with Jennifer. read more

Noire Spa - My beautiful nails - Eyelash Service Near Me - Riverside, California

Noire Spa saved me! I had to get my hard gel removed in a short time because of work. I went to another salon who didn't know how to remove hard gel and absolutely butchered my nails. Noire took me last minute on the weekend and were able to remove the gel and do a perfect manicure within 45 minutes. My hero's and would definitely recommend for kind and efficient service read more

My sister and I had such a wonderful experience at Noire Spa, the decorations and the style is very modern and clean and they have a variety of services that they can do and they have the prices there. I got my acrylic nails done by Jennifer and she was so kind and patient and she did an awesome job with my nails, I highly recommend her. Lily and Sophia did my pedicure and they were both great! Lily was very kind and puts time and effort into her work :) and Sophia is very precise and quick with doing the gel French tip pedicure. My sister also got her mani and pedi done with Sophia and she was very patient as well as quick with her work. They were very funny and welcoming. All three of them are highly skilled and ensure that you're getting what you paid for. read more

It's kind of pricey here and they did an ok job on pedicure, nothing great or bad just so-so. I rather go somewhere else and pay a little less for what you get here. It was slow when I went and I still feel like they rushed through my pedicure. Don't think I'll go back, which sucks because they are super close to my house. read more

I paid for a premium pedicure and it was worth a little splurge. Tried to upsale gel as per usual but I was able to resist. Will be back!

Great place Very clean Very friendly Their drinks need to be chilled but other than that we were pleased with the job they did read more

I've enjoyed their pedicures. They do a pretty good job. It's very clean and sanitized.

I highly don't recommend!! They overcharge and do a horrible job. I wanted a long set but the whole time the tech (male) was complaining about how no one in that area does long nails. If he did know how to do it then i wouldn't have continued. He also made me feel uncomfortable and keep telling me not to look at my nails while he was working on them and keep looking at me to make sure I wasn't looking. The nails were uneven and when I told him he made it really awkward and made me feel like I was bothering him to fix it. I was soo over it I just left with uneven nails. The nails was ugly, the price was high and the vibes were bad! Don't go here! read more

Noire Spa - Uneven length and sloppy paint - Eyelash Service Near Me - Riverside, California

This place is close to home and relatively new. I was able to get seated right away for a pedicure. It wasn't busy when I got here at around 10am, but maybe six or so people came in a few minutes after my pedicure got started. The place itself is nice and looks clean. The guy who did my pedicure did a good job, and prices were reasonable. Nicer and less crowded than Holly nails. read more

Noire Spa - Eyelash Service Near Me - Riverside, California

I'm not going to lie, I actually liked this place. They were new to the mission grove area and thought I'd give them a try. They actually because my nail salon but after this recent incident, I'm done. I get my nails done every 2 weeks and this last time was a nightmare. I got a full set on a Saturday, the lady filed the side of my nail down so far, she filed my skin off. I started bleeding and she just threw alcohol on it. So by Monday, hands start to hurt, I thought it was just my nails since I had got them so short. I couldn't really type at work, driving hurt and even showering. I finally looked at my nails Tuesday night and noticed that the tips of every finger was blistering. Assuming it was because the mail wasn't filed all the way down near my nail bed, I went ahead and filed it down and went about my day. As the days went on my fingers got worse. I went back in on Sunday 11/13/22 to let them know that my fingers were hurting and at this point I had scabs. I was polite and let them know what was going on and they immediately tried to make it seem like I was at fault for the blisters. I calmly just asked to take nails off because it was so bad. The lady had me soak my blistered fingers in acetone for several minutes at a time. It was unbearable to even get my nails taken off, I paid them and cried on my way because it felt worse. I went back into the shop on Monday 11/14/22 to show them that I went to urgent care and the doctor stated the blisters were from burns and immediately the worker started yelling and getting hostile. I informed her, I just wanted you to see what my hands looked like with the nails. She continued to yell and asked for a picture. I did as she asked and asked her why she was so upset when I was just trying to show her what happened. She then directed me to the phone number on their card and said call this number for the manager. I called and she was the one who answered the phone. So I then received a text asking to send my name, number, date of service and a picture of my fingers. I did as I was asked and once again was attacked. The staff via text insinuates that I'm lying because I didn't remember the staffs name who did my nails but I remembered the staff who did my feet. She then goes on to tell me that they will no longer be doing my nails and that I need to bring them a doctors note. I informed her I will do so but also let her know that I wasn't trying to cause any issues, I just wanted them to acknowledge what happened. That never happened and she refused to respond when I asked to watch the cameras with her. I thanked her for her Greta customer service and informed her I won't be coming back. Below is a photo of my fingers. I've been getting my nails done for 30 years and never had this issue. I would have posted the text thread but not worth it. Just need to acknowledge these rude individuals read more

Noire Spa - Blistered fingers - Eyelash Service Near Me - Riverside, California

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I am very unsure why this spa is so underrated. I was going to holly nails near by until I had a few terrible experiences cus they're so busy even on weekdays I'm guessing since they have the most reviews. I'm glad that I tried this place even even though they lacked reviews. I got a fill but Jessica and she literally finished in 30 mins. She was quick but efficient and I love the almond shape that I feel that many technicians don't perfect well. I'll def be going to her again Then I got my lashes done after by Sophia which she did amazing !!! They look so beautiful but natural at the same time and they feel so comfortable I forget that I have extensions. My previous extensions were so thick and heavy and weighed down my eyes. These are long but look natural to the point where someone would wonder if they're even extensions. I'm excited to spoil my self here more regularly. Also the ambience is great. The place is dim and they use lamps for ur mani and pedi. So the dimness provides ultimate relaxation. As a mom of two toddlers this was much necessary. read more

Noire Spa - Acrylic almond nails - Eyelash Service Near Me - Riverside, California

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Gave 2 stars but I had to come back and give it 1 because my nails did not even last a week. For the price you pay you think you'd get better quality. read more

Good but not customer service focused. Mostly focused on their work but clean and do good work

I had badly damaged my acrylic nail set at work and I was looking for a shop that could take me in as so as possible because I was in pain and Noire Spa was able to get me in on a Sunday morning! I was honestly nervous to get my nails removed because I've had other nail shops work on my nails and some can be a little rough but Diana from this spa was super gentle and made me feel comfortable. She was able to carefully remove all the nails and then recommended a natural pink dip set which looks amazing! Diana and the receptionist were super helpful and knowledgeable about nails which made me feel that much more comfortable. That spa it self was also gorgeous and luxurious inside so I will definitely be back! read more

Noire Spa - Broken and painful nail - Eyelash Service Near Me - Riverside, California

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Nice clean salon, great service. I walked in 30 minutes before closing. They took me in immediately and I got a fantastic 60 minute mani/pedi. A little pricy. $85 for dip mani and regular pedi. plus tip. read more

Honestly I do think it's a bit overpriced, as the add-ons are quite pricey. However, they are very clean here. The woman who did my gel manicure did a good enough job, but I'm very picky and dislike seeing messy cuticles the day after. The woman who did my gel pedicure did a great job. I hadn't gotten my toes done in a while so she put in a lot of work. She was either super introverted or just rude, but she did a great job. I'd probably go back again, but mostly because it's 2 minutes away from my house. read more

Noire Spa - Gel pedicure - Eyelash Service Near Me - Riverside, California

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Came here on 2/6/22 for the first time with my two daughters and we all got a wide variety of services. I got a full set of dip nails (first time with tips), and a regular pedicure, one daughter for a gel mani., and a regular pedicure, and the second daughter just got a regpedicure. All of the staff was attentive and very friendly. We came on a Sunday afternoon without an appointment so there was a bit of a wait (15 minutes max), but we were very happy with our services. The salon was spotless as well so that was a huge plus. I will be coming back here again. read more

Noire Spa - Dip nails with short tips (7 Star Dip Powder #215). Nails done by Sophia. - Eyelash Service Near Me - Riverside, California

Worst manicure I have ever had. The picture tells all. I suffered 3 cuts and she failed to clean under my nails. The salon was very clean, the ladies were kind. I received a great pedicure and everything else was great...but the manicure. read more

Noire Spa - Nails - Eyelash Service Near Me - Riverside, California

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I get a pedicure once a month at this place and all I can say is their service is amazing! The prices are good as well. Ling did my pedicure today and she was the sweetest person ever! Highly recommend this place read more

They have the best massage chairs and plenty of them, I stayed extra just for another massage! The salon is clean and relaxing.

This is my last time coming here... this place could be so much better but they are not. I went today at 3:30pm for a dip and pedicure. Initially I was not greeted at the front desk as there is no one there. I proceeded past the honeycomb wall and finally got a soft greeting of what I needed. Today, all I requested was dipped nails with a tip and pedicure. I was told to have a seat and someone will be with me. At this time of the day there were 3 nail techs on the floor. 2 of them were working on one customer and the other one she had a customer as well. I had a seat in the awkward plastic seats in the front for a minute before I was ushered to a spa chairs. I sat at the spa chair for a good 30 minutes before Diane came over and handed me a book of colors and told me "Pick Your Color". No greeting at all. I failed to mention that this is my 3rd attempt with this place. Diane seems to hate what she does on the daily and it sure shows. As she is very short of patience and doesn't give you any assurance that she's able to do what you ask. She proceeded with my nails and I showed her a picture of what I wanted ... she said again "Pick Your Color"!!! Again, never assured me that this was something that she was able to do. I choose a color totally opposite of what I wanted in the picture because again she never said that she could or would do it. The service for both my dip and pedi took 2 hours. I paid $140 paid by zelle as they charge a fee for card use. After I sent the money by zelle I forgot to add the tip but had a few dollars in my wallet. Diane counted it and was like you should've entered with your zelle payment . wooow Tip For this service I'm embarrassed to say that I'll be sitting on my hands because they did not come out nice AT ALL!! My nails are very thick and uneven and my cuticles are all cut up the dip is sticky ... just a horrible job! IF I COULD SCORE A ZERO I would for Diane she's not pleasant at all. my pedi is lumpy as well ... I guess you can't win them all... read more

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The service here was impeccable! Got sat down right away and the atmosphere was really welcoming and relaxing!! I got just what I wanted 10/10, would come here again! read more