My very sweet boyfriend booked me the Oklahoma Red Earth spa package for my birthday. When I…read morearrived I was greeted by the girl at the front desk who brought be back to the steam room. She nice/friendly but I do wish she would have told me little more clearly what was happening. It felt very rushed; she told me the order of services, but wish she'd told me where the shower room was, which massage room, that I'd need to wait a little bit before my massage, and who I was having my service with. She was the only person taking care of the front desk so this was probably a management issue.
The steam room was fantastic, it is very nicely tiled, it didn't seem cheaply made as a previous poster said. It warmed up to 113degrees and was gradual which I loved! And the aroma therapy made it so relaxing. It was a very comfortable size for one person. It's silent in there, other than the sound of the steam.
I used the rain drop shower (twice), they did have shampoo and conditioner available to use. There's no hair "product" and no combs available for use (so bring your own)! I did call asking if I'd need to bring shampoo/conditioner and was told it was available, but I wish they'd told me there was nothing else, and to bring my own comb. I've been to spas in the past where you can use their comb, they're sanitized in between.
My massage was great, I had a 90 minute hot stone massage followed by a body scrub. Both were very relaxing. My masseuse did a very good job and was accommodating; I asked for more/less pressure and also asked for the heating pad to be turned off because I was hot (not because it was hot, because I just run hot). She was very nice. I was so relaxed when I was finished!
I can see how people would say the spa is dirty, the walls need some paint and the baseboards could be scrubbed. The floors are concrete so they can look dirty, but I don't think they are dirty. I used 3 towels, they were oldish towels and one of them smelled mildew-y, like it'd been left in the washer too long before being thrown in the dryer. The rugs in the shower room and treatment room could be replaced.
Things I'd recommend:
-Washcloths in the shower room
-Locks on the shower room doors (this really bothered me)
-New towels
-Combs
-Some kind of music piped into the steam room, something "zen" as it is way quiet in there, I took my phone in there and played some zen music.
-A selection of sizes for spa shoes (they gave me a small size and I'm a size 10) I wore my own birkenstocks around the spa.
-Lockers for your stuff, or cubbies or something. You have to carry everything around with you and give you a basket.
Overall I enjoyed my time here. The staff was nice, services were as described on the website and if I lived in the area I'd probably return. My services were all on time. Upon checking out the girl did ask if I wanted to rebook, but once I said I didn't live there she didn't push it.
I do think they are priced like a higher end spa. When I go to a spa I expect they accommodate the things I'd need and if I came back I'd bring my own towels, shower sandals, etc and because of that I'd expect the prices to be a little lower. I'd agree it's missing the "comfortable" feel that I've experienced in spas in the past.
