I took my niece to this Ulta for her birthday so she could pick out a few special treats…read more Unfortunately, the experience was disappointing from the moment we walked in. As we entered, several associates were standing in a group near the front, but no one greeted us or welcomed us into the store. While that alone isn't a huge issue, I overheard one employee comment about my niece wearing a birthday sash in what came across as a rude, annoyed tone. It immediately made us feel uncomfortable, especially since we were there to celebrate her. Not once did an associate check on us or ask if we needed help. Multiple employees walked past us (literally passing us on the aisle) several times, and I watched them stop to ask other customers if they needed assistance while completely ignoring us. At checkout, Lina was polite and kind, and I appreciated her friendliness. However, when the associate at the neighboring register called "next," we explained that we were together. She simply turned around and walked away without saying a word. Overall, I was hoping to make this a fun birthday outing for my niece, but instead we left feeling unwelcome. She's 8 years old and it was disappointing to see a group of women make no effort to acknowledge her, especially on her birthday. For comparison, we stopped at Sephora across the street , and their team went above and beyond to make her feel special. The difference in customer service was night and day.

I would give a zero if possible! Salon colorists, the two toned blonde with long stringy hair…read more should not be allowed to color anyone's hair!! she's absolutely clueless and knows nothing about a hair consult, etc. She is too busy talking about her HS theatre career! I went in blond and came out an ugly brunet!! She ruined my hair. First time I have ever had a stylist do that. There's one that can do blondes, but beware. The managers are a bunch of not very well put together women so that should have been my first clue. Classles, just beware!! Ruined my beautiful blonde hair I wish i could color her hair, she needs it and I'd do a lot better job! she's a joke!!!!

I went to Lollie's Beauty Bar to have hand-tied extensions installed for the first time. During my…read moreconsultation, my stylist and I discussed that this would be a learning experience for both of us to install curly extensions. I was very clear that if I was going to invest in extensions, I wanted them to be thick and was willing to pay more for more bundles if needed. I was reassured that what I was ordering was enough. I told her that I definitely would want as many installed as possible. Upon arriving to my appointment, I saw that the extensions did not match the curl pattern of my hair, and I had not been made aware of this prior to my appointment (despite the hair arriving prior to my appointment date). Due to my lack of experience, I mistakenly thought that maybe if they were wet and styled different they would blend. After installing roughly half of the extensions, I left the salon and was immediately in tears, seeing that I was wearing what looked to be clip-in Claire's mullet extensions. My hair and the extensions had not been blended whatsoever and there was a huge gap between my hair and the extensions. I decided to speak up and request that we add in as many more as possible and was accommodated with kindness. After styling my hair, cutting and blending it, and adding the extra wefts-- they looked as I had hoped. I decided to pay my stylist for her extra efforts, despite being surprised to have left the first time in that condition. A week and a half later and the entire bottom two wefts of extensions came completely unsewn from my head. The tangling took a chunk of extension and a chunk of my hair to get them unstuck. After expressing honest disappointment and frustration to have to visit a third time, I was given an irritated response and essentially told that this was something I should have expected and I felt that I was being told this was my fault. I requested a refund for the installation because I no longer felt comfortable returning again and I feared that the remaining wefts were also installed improperly and have to now pay yet another stylist to uninstall and then reinstall the hair. After going back and forth with the stylist, the owner gave me a call. She essentially told me that even though she'd never had a client have extensions fall out, the stylist did nothing wrong and she didn't understand why I wouldn't come back in and that we'd have to pick up the conversation another time because her husband was wanting to know when she was coming home and she'd been working all day. I was left with 0 solution other than returning for them to sew in the bottom weft. I was told that there was a no refund policy, and when I asked if there was anywhere that I could have read or been made aware of that policy prior to my services, she stated that it didn't exist anywhere because she'd never needed to tell someone that. While I really liked my stylist, I feel that she was much less prepared than I had been made aware of or understood and I do not feel I received the services I paid for. I felt that after I communicated how unhappy I was, things went downhill quickly. Now I am stuck with thin-looking extensions that I will now have to pay someone else to take out and install properly, after paying $2,600+ for this experience. I do NOT recommend at all. Update: 07/13/22 Update: I now have what I've been told are "tension sores" in different areas on my scalp where the hair was pulled too tightly or unevenly around my head that could cause traction alopecia. They are infected and I am potentially going to have to have the extensions removed as well as a medicated ointment for the skin.

I love Lollies so much!! Everyone is so sweet and welcoming! I look forward to my monthly…read moreappointments!!! They are the best!

Organized and well coordinated local aesthetic office in Norman. Employees are great!read more

Very nice atmosphere and enjoyed session. MD is very thorough and exceptionally skilled. Did some…read morebotox but since I was a new patient, she had me come back 2 weeks later for a revision appt in case I wanted a bit more. Glad she took the time to suggest this as I've seen some overusage around town. (Honestly the poor dears look scared out of their minds but really too much of the ole 'tox. Also like that they have a wide range of services so will be visiting often! A hidden gem!

It was a great experience I left so knowledgeable about my…read moreskin & look so good ! Love this place. Love the beautiful Professional that helped me so much! Still trying to book a second appointment !

Do not recommend Oasis. I purchased over $900 worth of laser hair treatment and had one out of six…read moretreatments done. After my first treatment, I had to leave the state due to a domestic violence situation. I had called and been told they would send me a check for a portion of what I paid as long as I proved I was living in a different state by sending them my drivers license. I sent them a picture of my license and was later told that they would not reimburse me because of "the agreement." These are not humane or understanding people. They went back on their word and are taking that money from me knowing I cannot go back to Oklahoma and that it would help me in the situation I am in. I do not recommend doing business with them.

She's the best. Very professional and does great work. Been going for years. Quick appointments,…read morevery nice place.

Eileen is FANTASTIC!! I go to her for my brows but today I got a facial. It was the most amazing…read moreand relaxing experience, almost like a massage. She does an excellent job and makes sure my skin felt great the entire time. She thoroughly explains each product and what it does while using it. She also fanned my face when it tingled (I have sensitive skin) and just exceeded ALL expectations! I got a pumpkin facial and it smelled amazing but also left.my skin absolutely glowing. I cannot recommend her enough! She does a perfect job with my brows, always getting every little stray and also offering tips and advice. I will DEFINITELY be back for another facial as well!! My skin has never looked or felt this good!

I've had massages and facials here and they are fantastic!! Worth every penny. very clean and the…read moreemployees are all amazing!

My daughter & I just had a couples facial. The estheticians were knowledgeable, professional and…read moretalented! It was my daughter's first experience with a facial and she is hooked! We will be back! See you all again soon! Side note: I found out today in a spa tour before our appointment that you can participate in a head to toe package and I think that sounds like a birthday wishlist item for SURE!

If you need highlights go see Makenzie. She is the highlight QUEEN! I've been going to her for…read moreyears now. She's the only one that can get my dark brown hair blonde at the roots. I've been asked many times if I'm a natural blonde which is the best compliment. I've been to many hairdressers and Makenzie has been the best one and is very reasonable in her prices.

I've been searching for a new salon, and I happened upon Finesse recently, and let me just say,…read morewow. They have so much to offer, the staff is considerate and answered ALL my questions (I'm very inquisitive) and left me finally happy with my hair! Make this your place ladies, you won't regret it!!!