They did a great job installing new carpet upstairs, on the stairs and in the downstairs bedroom…read more They were quick courteous and professional.

The installation experience from S& G carpet from Rancho Cordova was superior. Pavel K, Ivan A,…read moreand Yurii L, were the most fantastic installers. They were conscientious, extremely professional, and did beautiful work. I would recommend S&G carpet to anyone who's looking for flooring.

I had a fabulous experience with the Flooring Station. From Tracy on the sales staff, to Bill who…read moremeasured my home, Will the Install Manager who showed up to make sure the seams met my expectations and Rene and his install crew, the entire process was very positive. If you need carpet I highly recommend the Gold River Flooring Station

From setting up having my house estimated to picking out flooring, the customer service was top…read morenotch. I had a difficult time making up my mind, but Tracy was so patient with me and had me bring in one of my cabinet doors to find the flooring that matched well! The installation team worked hard to get the install done in 3 days! I couldn't be happier!

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.

I've done two projects with 916 Floors, a big tile installation and a big wool carpet installation…read more They did a great job on both. They were very good about scheduling, followup after install. I will definitely use them again if another project comes up.

Fantastic experience from start to finish. Professional, knowledgeable, and easy to do business…read morewith. Highly recommended

Support local !!…read more Stopped by the showroom in Rocklin, prices are great! Staff is super helpful. They did the job very quickly and had the material in stock. Much better experience than the big box stores

So, they installed new carpet in our house (3 bedrooms and an office) and then later new LVP in the…read morerest of it. The carpet install was fine. They had to replace all of the LVP due to warping, which I was pleasantly surprised they offered to do at no charge. Still had install issues (someone forgot to take out an old screw from the concrete and it was causing warping also) but they fixed that as well. Some problems but they took care of everything, which I'd normally give a 4 star review for however, I'm subtracting a star due to their terrible and very poorly managed scheduling department. This is how scheduling works: You call in to make an appointment, it's always voicemail. 100% of the time no matter what. A message that says "we're very busy" plays. They call you back the same day if you call before 1pm and the next day if after 1pm (though this is not always followed). If you miss their return call, which most people due because we're all adults and have jobs, they leave you a voicemail and then you have to do that over and over and over and over again until you happen to be sitting by your phone with the ringer turned on when they call. This is the dumbest system I've ever encountered and there is no possible way a flooring company could always be so busy that they can NEVER answer the phone. I mean, I can even get through to DMV before this place. It's very frustrating especially when you've already paid for a service. Four stars for install and repair. Two stars for scheduling. Three overall.

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

We've been very patient and given them WEEKS, if not months to remedy our stairs or even just give…read morea call back. The installers decided to put a bunch of random nail holes to secure the LVP on the stairs and then covered it with wood filler. So brand new LVP on our stairs looks chipped like we didn't just pay thousands of dollars. We have left over flooring for them to fix it but they've ghosted us and now I truly don't trust them at all. They're great until something needs fixing Attached is just one pic of what we're dealing with. All of the little black speckles are random nail holes!

Drove 45 minutes to get there because they said they'd be there until 6pm. Got there at 5:30 and…read morethey were locked up and closed.

Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

Ben is amazing to work with and I'm going to recommend him to my social network ! He's patient…read morereliable and easy to work with not to mention reliable.

This is the second time we have used Central Valley Floor Design for our carpet needs. Our…read moreexperience, from start to finish, was fantastic. We were shown several carpet options and chose the one that worked for us. It was ordered and came in before the due date. The installers were absolutely wonderful. They were friendly and obviously very skilled in carpet installation. They were able to complete the job in one day, and it looks fantastic! I would highly recommend them for your flooring needs.

We had such an incredible experience at Flooring Liquidators, and I felt compelled to share just…read morehow amazing the team was--especially Geoffrey and Kathi! After two years of searching for the perfect carpet, we ended up right where we started--back at Flooring Liquidators--and it was absolutely the right decision. From the moment we walked in, Geoffrey and Kathi were warm, welcoming, and genuinely attentive. They made what could have been an overwhelming process feel easy, enjoyable, and even exciting. Both of them are incredibly knowledgeable, patient, and detail-oriented. They took the time to truly understand what we were looking for, offered thoughtful recommendations, and never once made us feel rushed or pressured. Their professionalism is top-notch, but what really stood out was how kind, personable, and invested they were in helping us make the right choice. Customer service like this is rare--Geoffrey and Kathi went above and beyond at every step. They were responsive, communicative, and made us feel completely confident in our purchase. You can tell they genuinely care about their customers and take pride in what they do. We are beyond pleased with our experience and so grateful for their help. If you're looking for flooring and want exceptional service, ask for Geoffrey and Kathi--you won't regret it!

I would like to start by saying I did buy my flooring here. We spent a good amount. Their floors…read moreare reasonably priced and seem decent quality. We have yet to have them installed though. My poor rating is solely based off of customer service from the older lady at the desk. Theres a man and a lady who work here. The man is fine. Avoid the lady at all costs. I had walked in and was speaking to the man when the lady interrupts and starts asking me questions. To which I answered, then I was told I should not be speaking to her and I should be talking to my contractor. She asked me how many sqft my house was, when I responded I did not know because my husband is the one with the information, she threw an actual tantrum. She told me we did not know anything, when she never even let me finish a sentence. I held my tongue during the entire conversation. I would highly discourage anyone from going here based off of my experience with this lady. She needs to be removed from the business or she needs to retire if the company wants better sales.