I needed four TV's mounted in my new home on short notice, The Floating TV was up for the…read morechallenge! Clayton was a master of his craft, floating all four TVs in my house in just over an hour. Flexible on the Price and very reasonable!! Even with rescheduling, it only took him One day to get out to me after I scheduled the service. Assured me with guarantees and warranties on the wiring of every TV floated. I got exactly what I asked for and more with the service I requested. All things considered Clayton is very reliable punctual I got exactly what I asked for with my service and I couldn't have asked for a better Price. I will be recommending him to all my friends and family and if you're reading this comment, I recommend him to you.

Excellent Work. very knowledgeable of everything related to mounting TVs and electrical. Super…read morehappy with the outcome. I would highly recommend Clayton very easy-going!

Full Spectrum Technology Group has been an absolute pleasure to work with!…read more I reached out to request a quote for my new home, and within just a few hours, a representative contacted me and scheduled an appointment for the very next day. The entire process was incredibly smooth, and I received my proposal much faster than I expected. What impressed me most was the professionalism, knowledge, and genuine attention to detail. My representative took the time to understand exactly what I was looking for and even recommended solutions and features I hadn't considered. It was clear that he wasn't just trying to sell me something, but genuinely wanted to help me make the best decisions for my home. I received proposals from three other companies, and Full Spectrum Technology Group stood out by far. The other companies took significantly longer to respond and didn't demonstrate the same level of expertise or attention to my needs. I highly recommend Full Spectrum Technology Group to anyone looking for a knowledgeable, professional, and responsive team. They've definitely earned my trust!

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

We bought a home with a private movie theater already installed, and of course, shortly after…read moremoving in, some of the equipment stopped working. We found Aaron on Yelp, and he was fantastic! He came over, reviewed our entire setup, quickly identified the issue, and helped us consolidate and simplify all of the equipment. He installed a new processor and took the time to walk us through how everything worked so we could actually use and enjoy our theater. Aaron was knowledgeable, efficient, responsive, and incredibly helpful. His pricing was also very competitive. We had a great experience and would absolutely use him again!

Aaron is extremely knowledgeable, friendly, and great at evaluating the best options based on…read morecurrent needs and technology.

Great service! Arrived on time and completed mounting for TV's 60 & 70 very fast. Neat and clean…read morework- NO MESS. Raul and Nacho was great. Will definitely book again.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Ismat was incredible. Super knowledgeable and efficient. He did a fantastic job. Please do not…read morehesistate hiring him.

I had been meaning to get my tv mounted for awhile and finally got around to doing it. They were…read morevery responsive through messaging and pricing was on par with a lot of other companies. I chose them because they had a lot of positive reviews when compared to others. Ismat showed up on time within the appointment window and mounted my tv very quickly. Will definitely recommend!

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

Could not be more impressed or grateful! We had moved into an new commercial location, and while…read moregetting our server and phones installed, found that the prior tenant did not leave on good terms. They had severed all lines to necessary ports, which rendered us incapable of opening our office. The Hidden Connections team responded right away to scope the work, provided an estimate the same day, and expedited technicians to come and resolve the issue. The on site technicians worked diligently, updated us on progress of work, and provided information on additions that we may look at in the future. It has been 2 months now, and all is working as it should. Thank you for taking our chaos and getting us back in working order!

We met with Si the other day and learned so much in our consultation. First, his respect of "No…read moreShoes" in our home. He was easy speaking and very good at showing and saying what he was explaining to us. We asked for an audit of our system and to help us understand our system. We truly received great information and the how to's leaving us feeling confident and able to assess issues should they arise. He got us back on track with our system and took unnecessary components that were of no use to us. He complemented the system install and products chosen. He let us know that our system was very well done and that we have at least five to 10 years of great use. We were very happy with the visit and the outcome of the visit and are now truly enjoying it all. Thank you, Si and Hidden Connections for your awesome help and informative answers to our questions.

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today (Monday) with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. He is also affordable, very fair cost for the work he did (hooking everything up, taking away the old tv, purchasing and bringing the new tv and all the needed extras) His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Super friendly and quick to respond. Appreciate his honesty and is also professional. Would use…read moreagain for handwork!

When we remodeled our house in 2 phases we wanted to upgrade our A/V and wifi across our entire…read morehouse. Alex and his team were flexible and incredibly knowledgeable with A/V systems and with Sonos especially which was extremely valuable as that is ultimately what we opted for. In phase 1 of our remodel, the VSS team helped us update our wifi and establish Sonos across our 2 most populated rooms and our back patio. (Their flexibility and patience shined here as they did not push to expand into additional rooms yet because they knew we were planning a Phase 2 remodel) Because they did such a stellar job on the Phase 1 and because they were so professional, fast and flexible we reached out and asked them to add Sonos speakers across the entire house, plus 1 Sonos "Move" so we'd have another outdoor speaker we could place wherever we wanted in the back or front yard when entertaining guests. VSS gets 5+ stars from me because additionally as part of Phase 2 they also identified and FIXED a deficiency in the wifi setup that was mainly due to a wifi service upgrade after they had completed Phase 1. This improvement to the wifi was incredibly timely given my 3 kids were (still are) all home doing distance learning because of Covid-19. If you have A/V needs, these guys are the best. I highly recommend them and they have secured a lifetime customer in me for the high quality of their work, professionalism and customer service. Big thanks to Alex for his patience to work with us through both Phase 1 & 2 remodels, and special thanks to Andrew & Rob on the wifi fix during Phase 2. You guys are the best, THANK YOU!!

Alex installed our A/V/wifi system four years ago when we remodeled our home. We hadn't really…read moregiven much thought to it, so he explained different systems at various price points. As many reviews mention, Alex carefully listened to our current usage, suggested new technology and adjusted his proposal accordingly. His install was clean, on time and comprehensive. A/V system was impressive. Cut to four years later, we noticed that our exterior wifi was running slow. Sent an email to Alex and he immediately responded. His trouble shooting solved the problem. This level of service sets a high bar.

I came across First Reflection AV on Yelp as I was researching businesses that could not only…read moreconfigure an AV system but could do one with in-ceiling speakers and hidden wiring. I just purchased a single family home with an open floor plan and a living room area that wasn't huge, so having any kind of exposed wiring was not an option and I didn't want to devote any floor space to speakers or speaker stands. I am also an audiophile so a fully wireless setup was not going to work for me. To top it all off my house was newly renovated and the walls recently painted so I had concerns about how many holes would have to be punched into my ceilings and walls in order to wire up the whole system. Enter Ron and his associate Joel. Ron was super responsive and after an initial consultation he put together a thorough, itemized, estimate that included his recommendations on equipment including speakers, controller, cabling (cables do matter!) and ultimately an upgraded A/V receiver. It wasn't cheap, but it was fair and in line with expectations. As for my concerns about lots of extraneous holes? I didn't need to worry. Joel deftly ran a CAT cable from the router in my office on one side of the house underneath my house all the way to the living room on the other side of the house, drilling only one small hole in the office floor and making one opening in the living room wall. Joel then leveraged that opening to skillfully run speaker wire up the wall to the ceiling where he needed to make only two additional openings (one in the wall and one in the ceiling) to run ALL the wiring necessary for 5 speakers in the ceiling for 5.1 channel audio plus 2 more speakers across the room for two channel audio in the kitchen. Only three extraneous openings for 7 in-ceiling speakers? Oh did I mention it was done in just two days?! Remarkable! As Ron had promised, they fitted and screwed the drywall pieces back into place perfectly to make it super easy for the painters to mud, sand and paint over it. You can't even tell where those holes were now. Another promise Ron made was that this system would produce the best sound quality I had ever experienced and he was right. I even prefer it to movie theater sound and Ron hasn't even calibrated my system yet (I wanted to wait for my new couch and to put down my rug since I knew that would affect the calibration process). The sound is rich, full and balanced. Not too bright sounding and not at all boomy (boomy bass is NOT an indication of good quality sound). Do not hesitate to use First Reflection AV! The investment is so worthwhile and I am BEYOND happy with the final result. I've included pictures as well (holiday decorations, dog and all).

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!