Went in with what I thought was a nail puncture in my back tire. Manager was super helpful, pulled…read morethe nail out and realized that it hadn't punctured anything and a repair wasn't required. When I asked how much I owed him, he said nothing! Amazing service, super friendly. They know how to treat customers. Recommended to everyone!

Eddie and Gary are so helpful. Being a women new to the motorcycle world, I was intimidated. These…read moretwo made me feel right at home, they were professional, knowledgable, and friendly. I can't thank them enough for making this experience a good one, it sets me up for years of mortorcycling fun!

They did not provide the technical service, front fork straightening, but they did respond to my…read moreemail within 24 hours and I really appreciated that.

I had my 2016 Bonneville in for a gasket exchange due to an oil leak. East Van location. After…read morefinding the right day to ride down there (not in the rain) I checked her in and jumped in a cab and headed home. The guys at the front counter were courteous, prompt and polite. I picked the bike up a day later and the tire pressure has been checked and the oil has been topped up. It's a bit intimidating due to the entryway in the alley, no customer waiting area, and it's really dark in there, but the gentleman at the counter make up for those drawbacks. I will certainly take my Motorcycle back for regular maintenance

Had an excellent time here! Came to buy a motorcycle helmet, the crew knew exactly what I needed…read moreand didn't try to upsell me. You can tell they really cared for my comfort and safety, rather than making a sale. Thank you Cathy, Tiffany and Ariel! They are located above Ducati Richmond; with COVID they are by appointment only.

Just had my tires swapped out. Bought my own tires and brought in. Most shops are too busy deep in…read morejobs to consider a tire change. Kevin (owner) stayed after hours to change. The bikes I saw in his shop are all racing machines. He knows his stuff. He accommodated me on a Friday after hours. For those bitchin' about Kevin's "politeness" take it easy. He has too much business. That's good to see. Abrupt perhaps. Owner operator has little time for chit chat - HE's FRICKIN BUSY!!

Great company Anything I have brought to him he has been…read moreable to fix and I love duffy the dog too

High level of practical technical competence. Great service. Good price. All of this impossible to…read morefind in Vancouver motorcycle shops and therefore well worth the ride.

permanently out of business - please go to www.motoconcept.ca 110-400 brooksbank ave, north…read morevancouver bc 604-929-2454

Dealt with Kimberly in sales. I went couple of times and liked the fact they carry many different…read morebrands. Gave us the opportunity to sit on many bikes. I was going to buy a bike of a particular manufacturer..... let's call the A.... but by having other manufacturers onsite, I realized I could get a better bike of manufacture B. I wouldn't have known the shortcomings unless I came to Holeshot. Like the logo of all car/motorcycle dealers in Langley " cone to Langley, it's worth the drive". No pressure sales, in hindsight their stock sells so they don't need to pressure anyone to buy. Downstairs Robert in parts helped me pick of a luggage rack set. He was very helpful but knowledgeable too. I wouldn't hesitate to recommend anyone to these guys. There are like the SUPERSTORE of motorcycles in G.V.R.D

There is not one good thing to say about this place. My husband had his bike worked on here and…read morethey screwed up on the completion date a couple times which sucked. My husband arranged for a ride out there to pick up the bike but it wasn't ready when they said it would be so he had to scramble to get a ride home again. Total waste of time! I asked about getting a spare key ordered for my bike and they said it wasn't possible but they would order the blank needed. That cost $16 and didn't even cover the cutting cost. No mention that I could get the key blank anywhere else because they just wanted to gouge me on the price. The locksmith I used to cut the key said they only charge $5 per blank. I will NEVER spend another dime at Holeshot and recommend that anyone reading this stay away as well. There are plenty of other bike shops who will treat you a lot better.

Brought in a tear wheel with a puncture with a 1/8 allen ket 1.25 inch off center . I askedto…read moreremove tire and patch from inside as had 75% tread left. Service manager says to close to sidewall, have to replace. Asked for his best quote on tire. 327 plus tax. And two weeks to get.shopped around same exact tire 277 plus tax .went back with new tire, at 9 am when they opened.told them where i got it locally so they could maybe use them and pass savings onto customer.service managers nose got out of joint and his demeanor changed instantly, I just wanted to help . I asked to get it back asap. Said he would phone when ready. I called 5 hours later, might be done by 5 ( less than a hour to do) I said you have had it since 9, told me to hold, then came back and said maybe at 3:30. I seen where this was going. Went picked up tire and rim and new tire, took else where, they were busy but they would do right away. Asked why i did not just patch tire on inside? This was due to upsale of service manager! Ive been coming to the his place for decades! Maybe we both had bad days but i will travel miles before i support this place again. To bad as Troy is a great person / owner and staff freindly, but this service manager is one not to deal with if you go there! He upsells you goes out of his way to piss you off if you dont like his recomendations. what a ----

I had to buy an $11 part from these guys to fix my Honda lawnmower. I had never even been into the…read moreshop before. Discovered that I needed air tools to install the part and asked the manager if he could help me out. The shop was backed up for 3 weeks( midsummer) and he said he couldn't get me in. I use the mower to make my living and when he found that out, told me to bring the mower in just before opening the next morning. I did and he met me at the service area before the mechanic's arrived and installed the part himself. Extreme service and I was really grateful!

The place to go on th coast for all your Stihl products. They have a great selection and let me…read moretrade in a chainsaw that I realized was too small. Luckily I hadn't used it but it was a couple weeks between buying and it swapping it out. Need to try some of those ATV's out.