Rich and Trish really are nice people!…read more They took care of my little family and made sure the car I bought was running smoothly! Very pleasant experience and I felt confident when speaking to them regarding the price, Rich didn't make me feel like I was at a regular dealer where all they want is a sale. The car I found was in excellent condition inside and the outside was really good too.

Having known Richard for many years I sent him an email telling him that we were looking for a 2025…read moreor 2024 Nissan, Mazda, Toyota, or Honda. He contacted us right away asking me a few preferences and I responded. It was down to a Honda or a Toyota and after thinking about the advantages of either one, we decided on the Honda CRV-EX FWD. Three days later Richard called and said he found one with the exact preferences and the price was good. We decided on that one. Today we picked it up!! Everything was great! No pressure, no sales tactics, just a friendly face doing what we needed. He reviewed every system of the vehicle to us in detail!! Why aren't most dealers like this?! It sure looks great in our driveway! Thank you, Richard!!

People don't usually rave about dealers, but will definitely tell you the bad experiences. My…read morefamily has bought a total of 9 cars now from Empire Nissan since 2015. From my original salesman Henry Valtierra to my sales guy Manny the last 4 purchases, Empire Nissan is top quality in service! They work hard for the deal and are always upfront. I've driven Hondas, Toyotas, Mercedes and due to the unparalleled service from sales, the finance manager Adam to the service department, Empire Nissan has a lifelong customer in me. I'll never go anywhere else. Go see my friend Manny if you're considering a new car. You will not be disappointed.

I got an oil change here at Empire. The wait was minimal, staff were friendly and facilities clean…read more Good job Empire!

CAL FREAKING CONNER if you are going to buy a car this is the guy you need to go through, not a…read moresingle doubt in my mind. This was the easiest and by far the best car buying experience I have ever had. Cal is a personality and will make you feel at ease while purchasing a vehicle, and he will do what he can to get you everything you want. Through out the entire experience I NEVER ONCE felt as if I was being manipulated into something I did not need. Cal made myself and even my girlfriend feel comfortable when I was not at the desk with them. Seriously make sure you book your appointment with Cal or else you'll regret it! TLDR; CAL CONNER is the best salesman there!!

This is the email I just sent Antonio Aguilar Duran, the "Internet Sales Manager":…read more I the Hate to tell you, but I had the WORST salesman experience yesterday & will never go back to Crown. I walked in, and a very tall man sitting at a desk asked if he could help me. I said I was there to look at some Seqouias - in either TRD Pro or another 'luxury' trim. He took me out & showed me a TRDPro/1794 unit. We discussed the various trim levels, etc. After maybe 5minutes, he asked if I could have my wife come to the dealership. I responded that the car was going to be for me - that once I narrowed it down to a make/model/trim level...then I'd bring her in for a test drive before I buy. He said "so you're looking at other makes?" I said "yes, everything from a GMC Hummer EV to a Genesis GV80 Coupe." He rolled his eyes & said "well, I'll be inside" and walked away. Your dealership can pound sand. Sorry I didn't just walk in, point to a car, and swipe my credit card for MSRP. I've never felt so dismissed by a salesman for a product I'm looking to spend up to $120k on. That money can go to a different dealer. In fact, it may have put me off Toyota altogether.

Jack was incredibly patient, kind, and helpful from start to finish. We gave him our want list and…read morehe found the exact truck we were looking for. Rodney (the Sales Manager) also stepped in and made everything smooth by clearly explaining our financing options. Within a short time, we were in our new truck and on the way home. We went to two other dealerships first, and no one came close to this level of customer service. If you're in the market for a new vehicle, go see Jack and Rodney!

Lack of customer service. I was informed by Karina service…read moreadvisor that they will work on my car for 6 to 7 days due to the electrical issues so they gave me a rental which the contract covers for 5 days so I came to drop off the rental on the 5th day but I was surprised that they are charging me for 2 days since my car was ready on the 3rd day. I talked to a service manager Tawnee today and I explained to her that I went base on the dealer advice when I dropped my car. She said unfortunately she can cover 3 days. I was not agreed with it since I was informed by the service advisor that they will work on my Jeep for 6 days. I won't recommend this place at all. The rental car was filthy as well and even the car was covered for 5 days they charged me $150 for it still.

We were attended to immediately even without an appointment. The rep, Alexa was like Prime's Alexa…read more She was very respectful and supportive of all our needs. Easy to talk to, answering all questions. We left as "happy campers" with the vehicle my wife loves and a deal we were hoping for. Very happy with a new Infiniti Qx 60. We highly recommend Alexa without any reservations.

I had an excellent experience and truly felt taken care of from the moment I walked into the…read moredepartment. The level of customer service was outstanding, professional, responsive and genuinely caring. Veronica Rios went above and beyond to make sure everything was handled smoothly. Highly recommend! Thank you Veronica appreciate you service

I wanna thank Jose Enciso for all his knowledge and support. He was a lot of help and had the all…read morethe answers to my questions. I appreciate you all at Mark Christopher Chevrolet.

If you are looking to purchase/lease a vehicle I recommend Mark Christopher Auto Center. Jose…read moreEnciso is the Internet Sales & Leasing Consultant who helped me with my purchase on Tuesday and he did an awesome job. He listened to my over the top requests and went above and beyond along with other staff to get the deal that I wanted done. I've been through the process of buying a handful of times and spending my whole day at the dealer was stressful and tiring. But this experience all happened through email, text and my cell phone and it was one of the easiest transactions ever! Plus if you can't make it out to the dealer to sign on the dotted line and pick up your new ride, no problem they will deliver it to you wherever you're at. My truck was delivered to me at work, sometimes we Simply don't have the time to go. I truly recommend Jose Enciso @ Mark Christopher Auto Center 2131 E Convention Center Way Ontario, Ca. 91764 (626)757-9583 for your next stress free auto purchase.

I am proud to share that, for the first time in the 35 years I have driven Mercedes-Benz vehicles,…read morethe company truly stood by its word and took exceptional care of me. Kayla in the Corporate Office went above and beyond with patience and professionalism, ensuring I was connected to the right individual to address my concerns. She introduced me to Kyrillos at my dealership, who handled my case with outstanding white-glove service and genuine attention to detail. My sincere thanks to Kayla, Kyrillos, and the entire team at Mercedes-Benz of Ontario for delivering an experience that reflects the excellence of the brand.

I had an outstanding experience at MERCEDES-BENZ OF ONTARIO Fletcher Jones, from start to finish, a…read morespecial thank you to John Maina (Salesman) was incredible smooth and easy process as well Joseph Murguia (Finance Manager) for making the process possible getting you right and getting you the best results. I I'm incredibly happy with the vehicle

My bf and I came to Mazda of claremont for my bf's first car, we were immediately greeted by Geo,…read morewho was super helpful. We already had a car in mind, so within 20 minutes of being there we were already given an estimate and started running the numbers. Since we're first time buyers we've been having trouble getting approved for anything lower than 10-13%, however Geo actually lowered the price of the car to help us get a rate of 8.25%. We were there for a total of 2 1/2 hours signing the forms was super easy and didn't take up too much time, we were mostly waiting because the car was getting washed and vacuumed for us. We didn't have to deal with any external forms from the dmv, and were even given a complimentary week of insurance so that we would be able to take the car home in the meantime while we shopped around for our own insurance. Overall I loved the experience, would definitely recommend

This dealer is full of incompetent individuals who do not respect peoples time. One individual…read moretells you one thing and another will tell you something else. How is it possible to electronically sign the initial lease agreement but only a wet signature is accepted to end the lease. If this was originally stated to me we could make proper arrangements but one manager will say one thing and another will say something else.

Amazing experience at Crown Lexus! I came in for a maintenance, my service writer was Mark Gray and…read morehe did a wonderful job at helping me. I would be pleased to have him again:)

I purchased a 2026 NX350h Premium from Crown Lexus and found the process seamless. Abel was my…read moresalesperson and he helped me secure a car assembled in Japan. He was also able to ensure that Crown Lexus would honor the discount I received from the Costco Auto Program and a special APR rate that Lexus had offered in March 2026 even though my car would not arrive until after the promotion ended. Abel was easy to work with and I never felt pressured to purchase. He was transparent about the process and would provide updates about when my car left the factory in Japan, when it shipped, expected arrival, etc. I'm very happy with my purchase and glad I went through Crown Lexus. I had contacted multiple dealerships and Crown Lexus was the one that didn't leave me feeling frustrated with the process and I felt comfortable discussing what I was looking for without feeling pressured to purchase. I highly recommend Crown Lexus and Abel if you're looking into purchasing a Lexus.

After spending three days viewing vehicles, test driving, calling, working numbers, and coming up…read moreshort, it turned out the best deal was right in our own backyard at Citrus Motors. We were on the hunt for an EV9 that matched our preferences, and came up against dealers unwilling to drop their dealer add-ons, unwilling to be transparent with numbers, and overall giving us bad vibes. Enter Citrus Motors Kia. A phone call from Walter and the manager and we were able to come to agreement on a brand new EV9 GT Line. We got there as they were closing up shop but the team stayed until we were ready to roll. Side note, this happens to be the second Kia we have purchased from this particular dealer. Last time, they were located elsewhere. The new facility on Guasti is clean and even the restrooms smell good. Cool decor, free water and coffee, a couple of vending machines, and comfortable seating are nice amenities while you wait. Also, this is the only dealer that has offered a clean and tech-savvy signing experience in my 25 years of car-buying (all electronic). And all the guys who helped us out were super cool. Shout out to Michael V. for being efficient, thorough, and professional. We forgive him for being a Niners fan. Walter was awesome, as well. The EV9 is a super cool vehicle and we're pleased to be an all EV household now. Two thumbs up, highly recommend

I recently visited Citrus Kia after receiving an email from the Used Car Department regarding an…read moreestimate to return my lease and purchase a new vehicle. Upon arrival, I was greeted by a very kind young lady in the service department who walked me over to speak with Justin in sales. Although Justin had been called to assist me, I overheard part of a phone conversation that made him seem uninterested in helping. I even asked the young lady if he was available to assist me that day, and she politely assured me that he was. I then went to get my daughter, since it is her car, and we waited to speak with someone. Fortunately, we were greeted by Oscar -- and he completely turned the experience around. Oscar was outstanding. Professional, knowledgeable, patient, and genuinely helpful. He truly did his best to assist us and made us feel valued as customers. If Oscar had been the only person we dealt with, I would have gladly given this dealership a 10 out of 10. Shoutout to Oscar for exceptional service. I hope Citrus Kia recognizes and appreciates him. I only buy from people I trust and who know how to treat their customers -- and Oscar absolutely earned that trust. Thank you, Oscar. Wishing you a lifetime of success!