Looked for a long haul moving company from Columbus, Ohio to Yorba Linda, CA. Found a gem of a…read moremoving company. I used to be an owner operator for Allied Van Lines and because of my experience, I was expecting great service. And, I found it with All American Moving Company! I packed and disassembled my household goods and all they had to do was load, drive to the destination, and unload. Took 4 hrs at pickup and 2 hrs at destination. Mike, the owner was honest, thorough and professional in all areas from the beginning to the end. He's your go to guy for any concerns, comments, etc. Jacob, the driver, and his crew did an outstanding job and again, was professional, friendly, and considerate of our household goods. I highly recommend this moving company. They took care of my family and me by alleviating our worries through constant communication. Thank you All American Moving Company!

We had a very disappointing experience with this company. We called multiple times in advance to…read moreconfirm my appointment and was reassured each time that everything was set. However, on the day of the move, no one showed up. After waiting over an hour past the scheduled time, We had to call them myself to find out what was going on; only then was I told the appointment had been canceled. There was no proactive communication, no courtesy call, and no effort made to notify me ahead of time. What made the situation even worse was the complete lack of accountability or assistance afterward. They did not offer to help find a replacement or provide any solution, leaving me scrambling at the last minute. This level of unprofessionalism and poor communication is unacceptable, especially for a service as time-sensitive as moving. I would strongly advise others to avoid this company.

I was first made aware of Island Express Movers because they left a flyer on my door. I noticed…read morethat they were offering moving services at a 10% discount. Since I was about to move I decided to check out their website and everything looked legit. I assumed since the owner lived in the same complex as me, they would be crazy to scam or associate in an illegitimate manner. Big mistake. I spoke to Whitney (Which I have learned is the owners wife) who assured me that a 1 bedroom move should take no longer than the 3 hour minimum. We booked the movers to arrive between 1 and 2. I paid my $100 deposit by credit card. On the day of the move, the owner called me and let me know the movers would actually be early. So I made sure I was prepared. At 1:42, I grew concerned about them showing up at all. The movers showed up a little after 2pm. They took their sweet ole time coming out of the rented U-Haul truck and up the stairs to greet me. I let them know every single thing I was moving was located in the room by the front door. They looked at me confused and asked to check other rooms to make sure nothing was left behind. Almost as if someone could not be organized and prepared. They started moving my boxes 1 by 1, no literally they used their delicate hands, fully accessorized with a diamond pinky ring to lift EVERY SINGLE BOX one by one to ensure that was the box that they wanted to carry. They did not carry more than 1 box at a time, so they single handedly lifted each box to ensure they were not carrying the heaviest ones. They ever so carefully walked down the 12 steps to the truck making sure not to scuff their brand new jordans on the way. About 2.5 hours later, we were finally on the way to the new place. Once we got there, only one guy was working because the other decided to stop and take a shit in my bathroom while I ran to get them the water that they had asked for. It took a total of 6 hours to move to a 1 bedroom apartment. 30 boxes. 1 king bed. Couch and a few odds and ends. Upon payment they demanded it be cashapp or Zelle. I told them I had neither and they started complaining about how I need to pay. I offered my credit card and they flat out said I could not pay with a credit card. The total was DOUBLE my original quote. They made sure to drag out EVERY.SINGLE.MINUTE of this move. I finally called my bank and made sure I was able to Zelle without any risks. They assured me I was safe to do so, so I sent the payment. OH! But not before one gentleman decided to offer his services of helping me make my bed that came with a sinister wink. Once they left, I texted the owners looking for a receipt to see what I actually had been charged for. No 10% off discount. No discount on the fact they used their time to shit in my bathroom. Nothing. Just a double-charged bill. I texted the company the next morning about my concerns. They replied with a half-ass response about giving them 48 hours to look into the issue and they take these issues seriously. I neglected to also let them know about the damaged dresser, damaged door and missing box. I figured, one issue at a time. 48 hours and 1 minute later, I heard nothing from them so I called my bank. And would you guess I can't file a dispute since I used Zelle. They made sure I had no way to recoup my money due to their negligence. I started researching their company and I am honestly shocked at the amount of fraud I was able to locate. They are not DOT registered. They have no permission to operate in a trucking capacity in any transportation manner. Most of the "reviews" on their site are fake. A quick reverse search showed that. I have been in contact with every single company they stole photos of. The picture of the large piano, showing how they can safely move furniture, also not theirs. It is a duplicate of a hotel in Japan. Their entire site is copyrighted. Which I am pretty sure makes this whole scenario a lovely case of Copyright infringement. I honestly wish I had done proper research before I hired this company. Typically I use larger, commercial companies and this time I wanted to try and help a smaller company instead. Charite and Whitney Gonzalve are the epitome of what it is like to be despicable human beings. They are a prime example of what is wrong in this world. They are complete scam artists and deserve every millimeter of bad karma coming their way

I can't recommend them enough! John and Franco were prompt and very professional. We were able to…read moremove the same day we called- that was an unexpected bonus! Thank you for a truly stress-free move!

I love how this business operates. It is a family run business and it shows. Custom Movers not only…read morewas very professional in their approach but they also offered personalized attention through my entire journey as a customer from my initial call to loading my items onto the truck. I can't say enough good things about this company.

I spoke with Mark and Cody who both would ensured great customer service. They promised a service…read morethey absolutely could not provide. Avoid and don't waste your time.

Predatory practice. Was towed less than 10 min from accident site. After arriving I was given a…read morebill of $400+ and told the only way to avoid paying that much was to then have them tow it to their impound lot and hope my insurance would take care of the bill. I also did not choose this company, they were called by authorities bc it would have taken too long for the tow truck my insurance would send to get my car off the side of the highway.

My experience is that the Columbus operation is worthless. I called the phone number and got a…read morerecording to call a 800 # dispatch answered and I told them what I needed. I was put on hold and then they told me they couldn't get a hold of the manager. They would have them call me when they got a hold of them. I never got a call back. To answer your question it was Tuesday. To me it doesn't seem to matter when it was, it happened. Don't know who is running your shop but it appears they don't want to work.

Avoid this moving company…read more Our belongings were packed and wrapped so poorly that numerous items arrived with significant damage. Furniture that should have been properly padded was left inadequately protected, resulting in deep scuffs, gouges, scratches, and other damage. We have thousands of dollars in damaged property, including furniture, electronics, and baby items. The most frustrating part is that the owner admitted the packing job was unacceptable. His exact response was: "Yes this is horrible. That was a half a** job." He then asked what remedy I had in mind. I explained that many items would need to be replaced, listed the damaged pieces, and asked him to propose a fair compensation amount. Since then? Silence. We spent $1.5k for them to pack and load. I've followed up multiple times over the past two weeks and have been completely ignored. When I called from other numbers, the owner straight hung up on me. Mistakes can happen in any business. What separates a reputable company from a bad one is how they handle those mistakes. A company that acknowledges a "half a** job" and then ghosts the customer instead of making it right is not one I can recommend. If you value your furniture and personal belongings, I would strongly suggest hiring a different moving company. I would never trust them with another move. I have photos documenting the damage, screenshots of our conversations, and the owner's admission that the packing was unacceptable. We have moved across the country serval times and have never encountered such a terrible packing job.

Movers and More were so great to work with. They were right on time and I couldn't believe how…read morequick my move went. They moved quite a lot of boxes and my heavy furniture without issue. Before I knew it they were ready to head to the unload location, and they got everything in without any damage and set up where I needed it. Plus, they were pleasant and extremely responsive to boot! You will not be disappointed.

I would highly recommend Efficient Moving when you need loading/unloading help. I arranged for them…read moreto meet me at 1pm. They arrived a few minutes after 1pm and had the truck completely unloaded by 1:45pm. I was amazed how fast they unloaded this truck. I will call Efficient Moving for loading/unloading help for my next 2 truckloads in May. Travis and his helper were great to work with!! The total cost was far less than other quotes I received from the competition and this company has been around for a long time. Thanks ! DBL

Troy and his team (Ben, Ben, and Travis) were incredibly professional and a ton of fun to work…read morewith. Moving is extremely stressful, but these guys kept it light and easy. My husband and I had a quote from another company, but Efficient Moving was half the price! Plus, they took apart and put back together some pretty complex furniture for us. They charge only for what they move, so if you move your own things ahead of time or add more to your list (we did both of these things), you only pay for what work actually occurred. I used to move a lot for work and had company-paid "professional" movers that pale in comparison to these guys. I honestly can't imagine going with anyone else when moving. Unfortunately for us, this new house will likely be our forever home, so we won't be needing them again...but I wish we could hire them again and again! YOU DEFINITELY SHOULD. You won't regret it.