I called three different places and left voice mails before calling Marie of Catcher's Nitz. She…read morepicked up the phone right away and within 30 minutes she was at my house. She was so sweet and very professional. She talked us through how to decontaminate the house and how to prevent a recurrence. She even came back a couple hours later when I wanted her to check out my other two daughters. She actually managed to turn a lousy situation (pun completely intended) into an almost pleasant experience! I cannot recommend her highly enough. By the way I only ever got a call back from one of the other places I called. And that was several hours after Marie left.

I called Marie and she came over about two hours later, after seeing another client. She checked…read moreall of our hair and then put on a homeopathic mix of oils to take care of things. She's thorough. We've used a service before (in Brooklyn) that was awesome. Marie is fantastic, too. She will look through your hair dry, then put on the oils. She got all the nits I'd missed (phew!). Leave them on for 45 minutes or so, rinse, done. It was very helpful having her come to us, so brownie points for home visit! (Sylvie and Marie are either sisters or cousins, I can't remember, but they run Catcher's Nitz together.)

Our first time dealing with lice and we were glad to have called Jessica. I wanted my family…read morechecked and treated immediately once we found out one of my kids might have lice. Jessica was quick to respond and was able to schedule Ryn to come within an hour or so of me reaching out. Ryn was awesome - super personable and so considerate. I learned a bunch from her about these pesky bugs! We were thoroughly treated and Ryn talked through the follow up oil and what to keep in mind as we cleaned up all the things in the house. What started as a stressful day ended with a lot of relief. Thank you Jessica and Ryn!

Organic Lice Guru was exceptional. Jessica answered my call on a Sunday afternoon and quickly set…read moreme up with an appointment. Ryn arrived today (the next day) and within a few hours had diagnosed and treated the hair of everyone in the house. Ryn was so patient with my kids in this first adventure with lice, even when one was squirmy and grumpy or extra curious after his treatment was done. Ryn also helped us understand what we needed to do to protect against the lice coming back. All in all, this could have been a much worse experience, but Jessica, Ryn, and team made it manageable and fast. Thanks!

I leave here feeling confident that I don't have lice if my head check! Have also had treatment…read morehere and so helpful!

Very disappointing experience. We paid approximately $600 for professional lice treatment and…read morefollow-up checks. The staff did not seem experienced or thorough, and despite being told we were clear--including after a full comb-out only 10 days later--we discovered live lice on all three family members less than three weeks after treatment and had to undergo the entire treatment process again elsewhere. Ultimately, we spent $600 at Nit Pixies and had to pay for treatment all over again at a different place a few days later. When I raised my concerns, the owner refused a refund and told me not to return to her salons. I would not recommend this service. Go to a place where they have a 30 day guarantee like Lice Clinic.

Lice is THE WORST. If you are reading this, I'm so sorry for your itchy troubles…read more Ok, but Lice Free Clinics is the best. 1 hr, $200ish/per person later and they be gone. We had lice years ago and did the whole at home remedies and it didn't work. We then ended up going to some place near us in Berkeley that has since closed down and it got rid of the lice real quick. Cut to a month ago and we had lice, the whole fam... FUN! We called around and Lice Free was able to get us in the next morning and rid us of our lice in about an hour (and I have some thick, long hair). They start by combing out the nits and lice. They then put in this spray, they put ya under a heat lamp, and then they comb it out once more. Boom. They sold us what is some probably over-priced oil that we did a few times over the next few weeks. My head was itching abbot 3 weeks later and they told me that if I don't see a live bug, I'm good. However, I went in for the check-up regardless, and sure enough no lice. The check-up did cost $20, but is not charged if you indeed have lice, in which they give you a free treatment. *Within 30 days, I believe.

One of my worst nightmares was to get lice and it finally happened when my daughter brought them…read morehome from preschool and then gifted them to me. We were able to get an appointment the same day I discovered the lice. I have very thick hair and was worried that Luz wouldn't be able to get them all out, but I was lice free after only one treatment! That was several months ago, so I can say for sure that they're gone. Absolutely worth every penny.

Welp, it was only a matter of time before we experienced lice, courtesy of the kid. This place was…read moreSO responsive - I submitted an appt request around 10 pm on a weeknight and within an hour my kid and I were booked (via text) for the next day, and they were able to squeeze my spouse in for a check later that day. The employee who did my son's treatment was really sweet to him and helped to put him at ease. I got charged extra since my hair is really thick but it happens with haircuts too so I wasn't surprised. The whole treatment was expensive but honestly, take my money. Unless you've got someone with good vision, patience, and time, you have to outsource the treatment. I returned 3 weeks later for a check because I got paranoid the lice weren't gone. $35 for a check and peace of mind (thanks, dry scalp).

Rachel is fantastic and goes above and beyond with trying to help get you an appointment that works…read morewith your schedule. Even provided the option of a late appointment so I could be seen straight from the airport. Highly recommend all LCA given their approach to getting rid of everything in one visit, but also this location for the excellent customer service.

I have nothing but rave reviews for Nit Wits. I was first introduced to them three years ago, when…read moremy then 6th Grader, contracted lice at middle school. Initially, I had tried conquer the problem myself...not realizing how big the battle is. Then a friend HIGHLY recommended Nit Wits: they get rid of the lice, guaranteed. No low-level worry that I may have missed one, which leads to a whole new round of battling bugs. I am glad I called because Lori & Nicole cleaned up where I had missed using over-the-counter treatment (which would have led to another round!). They were gentle, reassuring, kind, compassionate, professional, and thorough. Now, three years later, we contracted lice again - this time from who knows where! I immediately called Nicole and she was booked solid. So, I took my daughter to Lovebugs and had an absolutely outrageous experience: overpriced, harsh handling, coercion to buy their product, and recommendation to schedule several follow-up overpriced treatments! That was another YELP review. I scheduled Nicole for our follow-up (only to find out that Lovebugs didn't even get rid of all the lice!) and she removed it all. Nit Wits does all the hard work with the nasty pests, leaving me with focus and energy to concentrate on cleaning the house to rid them from the environment. Nit Wits is THE BEST. I tell everyone whenever I can. I don't feel the low-level anxiety of impending infestation. There is so much peace in knowing they have completed handled the bugs - guaranteed!!! Thanks Nicole!!!!

I had someone come out for detection and removal services about a week ago. In the moment, I was…read morethrilled because not only did it feel thorough but I was comfortable because this company has a "100% guarantee." Unfortunately I found more lice in all 3 of my daughters hair roughly 2 weeks after our appointment. No problem, right!? This company has a 100% guarantee... WRONG! Apparently there is only a guarantee if a follow up appointment is booked the day of the original appointment. 1) I wish I knew this little caveat to the guarantee, and 2) why in the world would I book a follow up appointment on the day of my original appointment? I expected the problem to be solved right then and there. Given the problem wasn't taken care of the original visit, and this company had thrown a loophole in their guarantee policy, they deserve nothing more than 1 star. Do better.

I have the full set of products. I love that these products are all-natural and safe. They smell…read morereally good and make your hair soft and combable. Also good value for money, as the bottles are a nice size.

Frances came to our house within 2 hours of making the phone call to Comb and Cure. She was great…read morewith kids, great with us. She was helpful in answering questions and providing helpful tips and tricks. She was also able to provide us with certificates to allow the kids to return to school. My only reason for not giving us 5 stars is that this process seems overly cumbersome compared to others. For starters, it's a 3 day minimum (although we learned it often takes longer) process and each day you need to meticulously comb through the hair, wash with special shampoo/conditioner AND re-sanitize the sheets and bedding that was used. Every. Single. Day. The treatment does not kill the lice/nits it only stuns them. So essentially it's very likely that this treatment plan will drag on far longer than it would if you went to a clinic or chose something over the counter. My advice: seek a faster/effective treatment solution and save yourself (and your washer and dryer) lots of heartache.

I never had the opportunity to have lice during my childhood so when I got it and I went to my…read moredermatologist, he completely missed the fact and diagnosed me with some sort of eczema. The medicine he gave me wasn't working . It wasn't until I took my daughter for the same scalp itching to her doctor that her doctor diagnosed it immediately and looked at my scalp and told me I had lice. So I realize that kids being kids, especially girls, having sleepovers using the same pillows, hugging each other and rubbing their hair together, often sharing the same brush, and I'm assuming one of these things brought the lice to us. And now we try to be very careful about these things. Her doctor recommended Nitpixies and I have to say they are very good. I met the owner of Nitpixies, Kniji, and was very impressed by the business. She got rid of the lice and then we also bought the lice shampoo and conditioner and detangler just to use to try and avoid getting it again. Again, kids being kids, it's hard to stop them from being so close to each other. I really like the shampoo and conditioner smell. I would definitely go back if we got lice again. My hair is so long and thick that I can't comb it out myself. It isn't cheap, but it was definitely necessary. So once we found out that we had lice, we called all of our friends to let them know so that they could also get checked, and several of them also had lice so who knows who gave who the lice. But everyone got checked and cleaned. If you've never had lice before, it is really important to make sure you wash all your bedding in very hot water and take away all the things that lice can travel on. That was kind of stressful but again necessary.

Very good! Thank you for help! We appreciate!…read more Very good! Thank you for help! We appreciate!

Comb it Out is Amazing!!! They have treated my step-daughter…read more3 times due to re-exposure and has treated me once! Pam is kind, knowledgeable, and gentle on the head and hair strands. I have curly hair and received no/minimal damage during the process! I can not recommend this business enough! I spent 2 weeks trying to take care of lice on my own and working with Pam was an immediate relief. I am autistic and my step-daughter is neurodivergent. Pam made our experience comfortable and devoid of stress. If you can, have Comb it Out do your treatment, as it will be more thorough and affective than a home treatment, and honestly, a million times more efficient and less stressful! Wish I could give this business more stars!

Pam was wonderful. Got an appointment right away. She spent a ton of time going through every…read morestrand of my daughter's hair. I felt extremely confident in her skill and knowledge. She also gave great recommendations about how to clean at home to get rid of the lice. I highly recommend Pam and her business.

Lice? Gross - Gross - Gross! Treating lice by ourselves was frustrating and time consuming. Over…read morethe counter solutions did not work. Levia's professional Lice Specialist came to our home - they were professional, efficient and friendly. Highly recommend!

Amazing product!!! I…read morestarted using it as a regular shampoo and conditioner. I didn't know it was for lice treatment at all, but the scent was so rich and vigorous I had to test it out. The texture of the product great and the lathering while shampooing is so rich, you want to wash your hair again and again! Can't stop enjoying the delicate aroma of my hair. And the result is amazing--my hair is like silk, sleek looking with just the right touch of volume. LOVE IT LOVE IT LOVE IT!!!