I've been a customer of this business since it first opened, and unfortunately, my more recent experiences have been very disappointing. I wasn't greeted when I entered the business and waited while staff sat around on phones. I was told my food would be ready within one time frame and ended up waited over 30 additional minutes for my food, and during that time, the service was inattentive and lacked urgency. There was little communication or acknowledgment of the delay, which made the experience even more frustrating. In addition to the long wait, the quality of service did not reflect the prices being charged. The food and overall experience no longer meet the standard that initially drew me in as a loyal customer. It's disheartening to see such a noticeable decline in both service and consistency. While this isn't a dine in location, customer service and satisfaction would contribute to a significantly better ambiance. read more

Here's my problem with this place: Remember Wendy's first really successful ad campaign with the two white-haired old ladies who asked "where's the beef?" Don't post pictures with crab meat a-plentiful and then serve me seafood gumbo without crab meat and certainly without crab legs. A tad bit overpriced for what is actually delivered. On the plus side, the roux is authentic and delicious, and the service polite and friendly. However, the chicken is cubed not shredded which isn't NOLA style. I can't imagine I'll be back. (Nita's and Anita's are the same place FYI) read more

Nita's Gumbo - Compare Gumbo from my kitchen! - Seafood Near Me - Chicago, Illinois

The portions were large and the food was tasty. The chicken po boy sandwich was also good. I am going to go back and try other items on the menu. read more

Tried the gumbo at lunch. It was alright, but I've had better. The shrimp was overcooked, and the spices were too subtle. It didn't leave a lasting impression. Just okay. read more

Nita's Gumbo - Seafood Near Me - Chicago, Illinois

I was so excited to try their gumbo and ordered two dishes--the veggie and the seafood gumbo--totaling around $52. The veggie gumbo was good, but the seafood gumbo was a huge disappointment. For $32-$35, they served imitation crab--seriously? I called to request a refund, only to be told they don't offer refunds. The owner's son even said I should have asked for real crab, as if I somehow knew they were serving fake seafood! I will never go back, and I definitely won't be recommending this place. read more

Nita's Gumbo - Seafood Near Me - Chicago, Illinois

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Nitas gumbo on 81st stony island just disappointed me so bad. The Gumba was extremely salty , crab meat was more like noodles, and the shrimp was barely done. i recommend a new chef or new recipe ...that gumbo is terrible. read more

Nita's Gumbo - Seafood Near Me - Chicago, Illinois

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The food was so good I couldn't even take a picture lol. I got the gumbo wings. The gumbo is so good. The wings are fried to perfection. I also enjoyed the batter used on the wings. You get some gumbo sauce and gumbo on the side. I wished I had I had ordered at least another order. The service was quick. I ordered online. read more

Heard about this place a long while ago and decided to give them a try recently. Their gumbo here is the alleged "showstopper ". The interior is small so you might want to order ahead. I ordered the Nitas Special which was supposed to come with crab, shrimp, chicken, and sausage. The roux/sauce base was very flavorful and I got everything that was included except for....the crab. Not one leg, piece of meat....NOTHING. So me being me, when I got home and noticed the discrepancy, I cooked a crab cluster I had in the freezer, and I added the meat to my supposed seafood gumbo. VOILA!!!! .....long story short, if crab is no longer included, don't charge for it and let the customer know. Other than that, the gumbo was very flavorful and hearty. read more

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Nita's is takeout only. If you want to dine in and with a larger menu, you can try their restaurant in Country Club Hills. Their customer service was great and even called me by name when I arrived. I ordered their five piece gumbo wings, and two of their Nitas Signature Gumbo bowls. Their gumbo wings, were tasty and even had a kick. It even came with gumbo rice which was also tasty. The Gumbo entree came with rice on the side as well as the crab meat. The bowl itself came with shrimp, chicken, and chicken andouille sausage. These bowls are pretty pricy, but you do get filled up. The roux for the gumbo was full of flavor but did taste a little salty for my taste. Overall the food was good, but just too damn far away to say I would come here often. I'll try and look for gumbo closer to home, and compare then. read more

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they need to have zero star. this place is horrible water down roux with no taste!!!! don't waste your time and money!!!!

Great options. Great great options. Loved the gumbo and even the non-gumbo options. Love the gumbo chicken

I have had them bookmarked for 2yrs. Everytime I think about coming they're closed. FINALLY on the south side, at a decent hour I stopped by. I ordered the gumbo wings and classic Anita gumbo. Took about 15-20mins to prepare my food. There are no tables to dine in. So I ate mine in my car. Gumbo wings are different. Basically it's a smothered gumbo chicken wing. Really unique find. I've never heard of anything like this. They came in a mild or spicy, I requested spicy, but i think I was given mild. I was glad I was feeling daring and tried them. The gumbo was good and flavorful, but it didn't stand up to the price tag. I would go back, but probably just for the gumbo wings. read more

Nita's Gumbo - 4 Gumbo wings w/gumbo that comes w/it - Seafood Near Me - Chicago, Illinois

Sorry to report that the food is terribly inconsistent here. I've tried it several times, many dishes from the gumbo to the sandwhiches. You could order the same dish and each time end up with something different. I always phone in and pick up. One positive is the person at the front bagging orders is always nice enough. ‍ read more

This is the worst Gumbo I have ever had if you can even call it that. It doesn't taste like Gumbo. The chicken was so greasy. It is so bad I need to go to New Orleans to fix my taste buds again. I am giving it a one star only because I have to give it a star to post read more

Doesn't even taste like gumbo. It's literally just roux and meat. I would not recommend. I am very disappointed.

Been wanting to try this gumbo and today Was The day. Size: for $13.00 The gumbo had big chunks of sea scallops, shrimp and they give You a small cup of crab(very small) to add, shrimp and plenty andouille sausage and chicken. Taste: The roux is executed perfect I Was missing thyme and okra otherwise The flava Was good not GREAT...and there Was no trinity But worth trying, oh and it wasn't spicy to me as I added Tabasco hehehe... read more

Nita's Gumbo - Seafood gumbo...good flava! Not spicy like i Was told, i even added Tabasco! Worth trying will be back - Seafood Near Me - Chicago, Illinois

Horribly bad service also I'm going to have the city department of health come there to check out your kitchen bc there should be a reason I only get 3 shrimps 3 slices of of sausage and barely any chicken and just a pick of crab meat for the price point I paid for don't worry Better business bureau will be looking into this they are a fuck fraud don't even fucking deal with your business with them I'm going in... read more

Hey if you going to make some gumbo and jumbalya please do it right bc this shit taste like damn Zatarines and please don't have your children or Menials sale this shit bc it's a turn the fuck off overpricing for shit that my child can make for them own self no wonder why you didn't survive at you other location fucking over chicagoans you be moving soon... Sadly read more

I came a couple weeks ago, food was wonderful and fast ! The customer service was the best the young lady greeted me with the biggest smile . I came from advertisement and was not disappointed read more

I been going to this restaurant for a couple of months now,I went up there last week to get some food and when I went to go place a order the person they have up front is not good with service and need more training on how to communicate I was asking her a question about the menu and she just looked at me like what I asked for stupid,I asked if the other front person was here so I can Ask her the question and maybe she can help me better.i was informed that she no longer works there so I just walked out and went somewhere else.i always enjoy their food and service but they need a little more help on their service,I probably won't be back soon. read more

I called in an order to go after the lunch rush. I was told the order would be ready approximately 15 minutes after the time of my call. I didn't have to ask for a total. The guy who took my order politely asked me to let him calculate the total. Why don't most places do this? Everyone wants to know how much before they arrive, right? My order was ready when I got there, but there were two people ahead of me. Even still, the wait time wasn't long. I was surprised that this isn't a dine-in restaurant, as the online menu advertises for dine-in options. The other location (farther south) must be dine-in. It would be nice to note the difference online. I'm sure some first-timers have been thrown off before. The staff is friendly. It threw me off guard when I saw a flash from the back. Yes, a male worker came and took my picture. I was a little creeped out, but all wasn't lost. I got to pick as many drinks as I wanted, not because of the weird picture scenario but the mostly-male staff was definitely flirting (too bad I mostly drink water). The food was good. Check out the different daily specials! I'll be back to try more. read more

Food is ALWAYS good! Will go back any day! They season it with love and authenticity because I feel like I'm in Louisiana when I get the gumbo. Love it! read more

Hello and hey y'all!!! Well I managed to make it to one of my favorite places in Chicago today. While I was in the area I decided to let yelp pick what I wanted to eat. First thing that popped up was Nita's Gumbo. So I am not one to comment on a neighborhood and I don't call certain areas "tha hood". But back to the food...... I walked in and was greeted with a smile from a young lady and she said could she helped me. I told her I was from out of town but was looking for some good food. She offered her suggestions and I decided to get what she recommended. I got the 2pc Gumbo Wings. Well I wish I had got 4 instead of 2. It was delicious very delicious. No very very very delicious. The chicken wings are fried and then a sauce is added over the top. The sauce was not like a smothered type deal it was just enough for each wing. I chose the hot sauce and yes it was hot but it was good. The wings also came with rice, kinda like a dirty rice and it was good as well. Please do yourself a favor and visit this spot, it's in a safe location on Stony Island. The food is simply ummm ummm good! read more

This place is small and unassuming and far from my home and has no seating, but they make a very good gumbo. I like that they package the soup, crab meat, and rice separately, so you can assemble the gumbo at home. It was worth the trip there and back. read more

Pretty yummy and flavorful food. My fiancé came home with a shrimp pi boy sandwich and some gumbo!! It was pretty tasty. The gumbo was a little on the salty side but we added white rice to help with that. The poboy was not dry and had plenty of sauce. Yummy read more

Nita's Gumbo - Gumbo even had real lobster meat. Yum - Seafood Near Me - Chicago, Illinois

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Disappointing to say the least. I was expecting more from this place and was highly let down. The gumbo seemed more like jambalaya and had little meat and lacked flavor. Being that there signature dish is Gumbo I was more than certain that cornbread was on their menu, especially since they have boxes of Jiffy displayed in the front window. I must say I was extremely taken a back when I received my order and my cornbread was pre packaged. I paid extra for the Cajun fries which were slightly soggy and again disappointing. The Choice of fry selection not the best and the season was a no for me. Overall I'd give an E for effort but I've had better boxed Zarterain's Gumbo than what was served to me. read more

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So, I'm from New Orleans and I love cajun food. I go here a lot because my nail shop is right next door. The first time I ever had the gumbo my guy bought some home after work. Being from New Orleans and growing up eating gumbo I would say it's ok. Heaven on Seven's gumbo is better too me. My favorite item from here is definitely the shrimp po-boy that's all I get. The shrimp aren't that big tho. I pretty much go here because it's a convenient location for me, but Surf's Up shrimp po-boy has BIGGER shrimp! Check out the pic and review I left on their page. They are legit. All in all, this is not a bad spot. I wish my grama was back there making the gumbo tho. Customer service is always great as well, so aside from the convenience of going after I get my nails done I'll also return because everyone is always very nice. They give out free samples of the gumbo if you want to taste before you buy. They are very professional. read more

I stopped in Anita's Gumbo this evening after salivating thinking about delicious gumbo! I'm so glad I was determined to stop in because it was absolutely AMAZING! I ordered the Signature Gumbo and buttermilk wings! The Gumbo: nice kick of spice! Delicious roux! Nice amount of crab, shrimp, chicken and sausage! The wings: Delish! I didn't get the wings with the roux on top since I figured it was pretty much the gumbo I had on the side. The customer service was excellent! Everyone was friendly, the owner was very personable as well! Thank you for bringing delicious Gumbo to Chicago! I'll be spreading the word and will also return! read more

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I've only given this place two stars mainly because of recent experience. I ordered the spicy carribean gumbo which should have prompted me to ask questions. For everyone else please do not order this item unless you are a fan of black beans. The order was literally 90% black beans while the description gives a totally different image in my opinion. My dissatisfaction continued after calling to find out if my order was wrong. The guy who answered and the cook who he consulted were dismissive and lacked any customer service skills. I'll come back to order something else but will ask questions next time and hope for the best. read more

Nita's Gumbo - Seafood Near Me - Chicago, Illinois

I only tried their gumbo and it was definitely on point not the best but definitely good for it being in Chicago I suggest you try there gumbo wings as well read more

They're gumbo could have been better and they should not just use gumbo sauce to season they're wings ....a little salt etc goes a long way.

I'm giving 2 stars. Only because the rules are totally unreasonable. I Ordered a gumbo, I was told it would be a 2$ fee to warm it up.. but this is what you serve... I have to pay you to warm up something that should already be warm???? Makes no since black businesses kill they own self. Gumbo is supposed to be warm... if you feel that way smart thing is to just add in the price and not tell people to pay to warm food up from a hot food restaurant. Smh! read more

I am very picky about the ingredients in food. Let's just say I have a sensitive stomach. Nita's Gumbo has an excellent taste & although my family cooks it different, this is a great alternative. I would suggest the signature bowl. They have specials as well, just ask. P.S. If you love rice tell them to add more inside the signature bowl. read more

While I'd love to give this restaurant five stars I can not. The young lady that answered the phone after I was nothing but professional and inquiring about an order that was to be delivered to me over half and hour ago. I'm truly disappointed. It's always within our communities that we have to deal with such ignorance by being hung up on while patronizing a black owned business. After today, I won't patronize this restaurant anymore. Not until there's a change to the ignorance of the young lady that answers the calls for orders. I'll spend my monies further away from now on without the added attitude. Oh and there have been other complaints of being hung up on, read all reviews patrons. read more

Okay so I have been craving gumbo and majority of places fix with pork or seafood only. Which sucks when you no longer eat those things. So I searched on Google and came across this place. First I called to see what they fixed their gumbo with and the lady in the phone was beyond amazing and helpful. So I drove over a hour to give this place a try. And it was WELL WORTH IT! SOOOOO GOOD, I LITERALLY ATE THE WHOLE BOWL OF CHICKEN GUMBO. And I'm picky. So needless to say I plan on becoming a regular. Worth the drive and love the non seafood and pork options. read more

Great lunch option for the price and taste when you want more of a homemade fast food. I had the 4 wing with gumbo rice lunch special. Mild. Flavoring was great and food was hot. Parking is limited so plan ahead or take someone with you if you can. If you dont tend to eat out may be on the salty side but for others its probably just right. read more

South side? Craving cajun cuisine? Then stop by Nita's. I have only tried the special wings and the signature gumbo but I have been multiple times now. The gumbo wings were ok. Not my forte but the gumbo itself was on point, full of flavor. Comes with rice and a small container of crab. Prices are reasonable. There is limited parking. read more

I saw the reviews for here and took the bus down from Hyde Park, and liked it enough to take the bus down a second time. The gumbo has a very rich flavor, and every element in it is cooked to just the right texture. The seasoning is salty enough that my mouth always feels a bit dry for the rest of the day, but it's probably worth it. On the whole, very solid gumbo, great balance of flavors. There's no proper seating area, but the two times I've been, I've just sat down on the bench and put the food in my lap. It gets the job done. read more

The last time I visited this gumbo spot I felt it was too liquidity and not enough ingredients (crab meat, shrimp chicken okra ,etc). I also remember it having a slight sour taste . I guess that really has kept me from returning since last year but I decided to give it another try just because . After eating from here last Saturday , and getting so sick to the point I could barely stand or function for a week --- I have vowed to never eat their Gumbo again. It had to have been an old batch of Gumbo I was sold because the very next morning I felt a sharp pain in my abdomen area( I was perfectly fine prior to, riding around enjoying summer time Chi & All). The worst feeling ever! I would really like to know how often Nita's Gumbo serves fresh Gumbo. Or everyone please never purchase Gumbo close to the restaurant close time #eek read more

I would pass this spot often and would see large crowds during the lunch hour. I stopped in during the late afternoon and did not have to wait at all. I got the signature gumbo and it had great flavor. I think it could've had a few more bits of seafood considering the $10 price tag, but I was not too disappointed. read more