I came to this place in Feb 2022. I had thousands of dollars worth of tattoo removal to be done. Brows and a large bad foot tattoo. I paid 4k up front, paid brows as we went. $250 each session for partial removal.
I ended up doing the foot twice, brows 4x. About the 2nd to 3rd brow session I started to realize something was very off with the techs knowledge and experience of real client interaction, the machine, complicated situations, wounds knowledge (handling and dressing), and a lack of progression with the lightening of the tattoo themselves.
I myself have been in the tattooing industry for 22 years, second generation. Nelam had very little experience with services beyond a simple a light case, this became very obvious. Also charged me almost the twice the going rate.....seemingly to learn the pico laser further, on me as her guinea pig. I was having almost zero impoverishment/ lightening over 4 sessions. I was tired of hearing " you just need to be patient ". Others I knew were having far better results at Dermalase, at half the cost. I wanted my left over funds returned to seek efficient help elsewhere. Which they did return, but with a bit of opposition.
When I asked for my funds and expressed my reasoning. Nelum refused to give copies of my medical records, and tried to get me to sign a no defamation form, instead of trying to problem solve in the situation. But these acts, raised serious red flags. Come to find out the word on the street is shes not even licensed to run a class 4 laser, which is the machine i went the to have used on me. MAKES PERFECT SENSE! Also the machine kept flashing that it needed serviced. Nelum quickly turned that off. Also makes sense.
I have been the dermalase medspa for my foot now, and the difference of experience on all fronts is night and day. I went back and forth about sharing my experiences here at Nirvana. I hope this will help someone else not waste money here, at least for tattoo removal. I wish I read this before I went here! I cannot and do not speak for the other services offered here.
I do 10 permanent cosmetics clients in ocala weekly. I refer about 3 women a week to tattoo removal. Bad tattoo brows is sadly an epidemic now. I have since stopped referring to Nirvana altogether in June. I refer 100% to Dermalase in Ocala and stand behind their experience, affordability, and patient handling. My experience with Nirvana was less than honest or desirable on all accounts.
In recap, I spent over 2k here. With minimal results. Requested my remaining funds back. I was poorly handled for financial profit. Therefore they lost my business. Come to find out......the reasons I left were more than valid, and sime shady businessgoingon here. I waited a little longer than I should have to trust my gut. Live and learn. read more