When I inquired about the cost as someone who had tried cool sculpting in the past, when you paid per cycle, I was told by the sales person who sold me the service that the policy had changed and that cool sculpting was much more cost effective now a days. I was told that you pay by area (my area was the flanks) and you get whatever number of cycles are needed to achieve your goal. I paid over $1500 for two trips to their office (two one hour sessions) to cool sculpt my flanks and on the day of my third scheduled appointment, I received a call, five hours before that appointment, informing me that I needed to pay for more of what they are again calling cycles to continue with the treatment. I have seen very little, if any, reduction of fat in my flanks In a nutshell, I paid $1537.04 for two hours of, at this point, ineffective coolsculpting on my flanks (love handles). Update: Ideal Image contacted me in response to my Yelp and BBB review and requested that I contact them to try and resolve my issue. I called this company today and they made no effort whatsoever to resolve this matter. They simply parroted over and over that you pay per cycle and that the number of sessions for coolsculpting on the flanks is limited to two sessions, in defiance of the fact that the selling point for me and what the sales person communicated to me, which was the only condition stated by the sales person to convince me to try cool sculpting a second time, is that you pay per area and that you get whatever number of sessions are needed per area of concern to reach your goal. Update2: I received a call from Lindsey who informed me that the person who I spoke with earlier that day misspoke. She assured me that I would get a third session and that they would reevaluate me at that appointment to determine how many sessions I would need after that session to reach my goal. She apologized and assured me that Ideal Image would honor the promise made to me by the sales person who sold me on coolsculpting. I am very happy that Ideal Image stepped up to honor their promise made to me and I am very impressed with the level of care and professionalism that I experienced with Lindsey. read more

I called and made an appointment to get some cool sculpting done and I went there and they told me I was eligible and then they told me I had to pay for the treatments so I paid them $3911 and came back for my appointment and when I did, they had somebody sitting there with a form she asked me about about all these other things about my physical health and then she said I wasn't able to have the cool sculpting unless I got a note from my doctor. It's a simple fact of bait and switch. Why would they tell me I could have the cool sculpting have me pay for it in full and then tell me I wasn't eligible for it! This business is purely predatory. read more

I'd like to clarify that I have only had positive experiences with the staff here; my dissatisfaction involves Ideal Image as a company. While it is only expected for price increases to occur with inflation, etc.,, the recent change in price for lifetime members of $200 for upper lip and chin feels borderline exploitative as a loyal customer of Ideal Image's. I would no longer recommend their services to friends/family. That being said, if pricing changes are not a major concern of yours, they do get the job done fine. read more

i give a 5 when it was ideal image but now they have went to Avelure Med spa they are not honoring the contract people signed with ideal image so the 20% touch up for laser hair removal is now not inculded it is full price but should have had to honor ones that already had a agreement with ideal image that is why alot people went there read more

I'm visiting my aunt. I called to make appointment to get my facial laser hair remover and she told me every section they charge 199 chin chick upper lip under chin every section they charge 190 90 my God, whoever go pay get done Lether there are stupid. I mean it. I don't understand it but no bonus. read more

One star is way too much. Horrible place, I had a medical condition and Ideal image refused to give me a full refund like the policy says. Please be careful there are better places out there. read more

SCAM!!! AVOID AT ALL COSTS! That "cool sculpting" procedure is a huge lie. We spent $3,800 as a "perfect candidate" for 8 sessions. A year later, not an inch lost. Oh yeah, I was "evaluated".... more lies..."wait longer"...absolutely ZERO chance of a refund. But I did get an opportunity to buy more session at a discount? BWAHAHAHA....what a joke. Please people...listen. Get a gym membership or diet coach. This voodoo bull honky with "cooling technology" to melt fat is a fantasy. Go to Better Business Bureau...3,350 COMPLAINTS in 3 years!!!! Keep them coming... My review in Google Maps over 500 views....I PRAY this is 500+ lost customers. Now YELP...what's next??? read more

Ideal Image Ocala - Laser Hair Removal Near Me - Ocala, Florida

Definite tried to rip me off. I made a treatment plan and suddenly that turned into a year of everything ( most of what I didn't want. I immediately called back and was told I could not receive any refund. I ended up declined it on my credit card who approved it without question read more

Just has my last laser hair removal treatment and no doubt this was the best decision I've made. Staff was friendly and professional and the outcome was awesome (just wish I'd done it sooner). read more

ideal image in Ocala FL is such a amazing place to go i love the staff and my experience is outstanding really looing forward to my next visit. read more

Completely It is a scam. They have the worst customer service I've ever experienced in my life. They did not give me any information about my case and I had to leave before I got a chance to ask questions. read more

I was u Dre the impression you had to have payment before you could make an appointment, at least that's how Kealy Teatum, the sales rep, made it sound. now I'm out a lot of money and haven't had one service done. No Refunds so a total loss for me since they aren't able to do what I needed. read more

I love this place! Shannon is the best nurse practitioner. I felt so comfortable when she did the Ultherapy on my face and then a second visit for my neck. She is so professional and knowledgeable that I felt really comfortable with her. I am recommending her to all my friends. I had ultherapy before, so I know and recommend her highly. Oh, and I am looking and feeling great!! read more

The is a joke. They are crooks. They will tell you there is an available appointment, but when it comes time to actually get that appointment they say no appointments are available and then won't give you even basic facts about your case. I have called them over 40 times in the last two months asking for information on my case and I never once got an answer from this company. read more

I recently had CoolSculpting with Laura and Natalie. I highly recommend treating in this center. They are highly trained and skilled! They made me feel very comfortable and explained everything in detail. You will be in very good hands here! read more

From the first call talking with Jessi B in sales, I could already sense this was going to be great experience. And I was right. She was so informative, professional, and cheerful. She genuinely wanted to help me find what would work best for me without pushing all the extras! She was helpful in setting up my first appointment. She explained that it might be a bit before I could get my appointment due to high demand but to our surprise I was able to get an appointment right away. Next the clinic was just as helpful. Not pushy at all. Very professional and welcoming. Very pleased with my experience!!! read more

I drove 75 miles to a closed office in Ocala. A note in the window "closed due to illness". Is the office contaminated? The note wasn't grammatically correct. Learn the difference between our and hour. You need to change your posted hours if your going to run this business like a mom n' pop tattoo shop. I won't be back...... read more

Please please please think twice. Tech's have no clue what they are doing. I was promised a refund months ago and no one will call me back or email me. They stole my money and never preformed a single procedure on me. read more

Not only are they up to date with COVID guidelines but they also find a way to make service safe and personal! Shout out to Shelly who goes above and beyond to make sure you feel your best by keeping you on track with appointments! I love you all and COVID will not stop me from showing this beautiful bikini off! read more

Great experience!! Very professional staff!! Love the environment. They are always available to answer my questions with very useful information. read more

I absolutely LOVE when I get to go see the girls at Ideal Image. You can really tell when you are there that they actually care. The results I've gotten from my treatments have been life-changing. So much so, that it seemed like everytime I went in, I ended up adding another area of laser hair removal. I loved the people and my results so much that I decided to start working there! And I still love it. read more

If I could give no stars I would! This place is ridiculous. The customer service is horrid. I would never trust my face with Lindsey, or another person at this clinic. I was rushed into paying before even getting an appointment not knowing that there were no refunds even if you didn't use your package. I couldn't even book services for 3 weeks. I became really reluctant to receive my services when I realized the girl showed me generic pics that had been laminated from the website trying pass off as her own work once I went home and did some research of ideal image before and after pics, I literally could only find the same generic pics. I cancelled and let them know I wasn't feeling comfortable getting services there. I got the manager involved as well as corporate. They really thought they would force me into booking services with them but by that point I was determined to get my money back. Kept saying unfortunately there are no refunds but I would be happy to book a different service for you. Um no...I just want my money back. I contacted corporate they gave the same bs excuse. Sooo I contacted my bank and disputed the charge and got every cent back!!! Needless to say I will be getting my services done by a board certified plastic surgeon not some nurse assistant who has taken an injectable training. This place sucks! read more

Today is going to be my third treatment. The staff has been very professional and kind! The day after every session they have called me to answer any questions and to make sure I'm doing well. My very first session they had a malfunctioning machine, and offered an extra session on the house because of it, which wasn't necessary but extremely thoughtful. They are very clean and overall my experience has been great! I'm glad I chose to come here over all the other facilities that offer laser hair removal. read more

Staff was nice but for the amount of money the CoolSculpting procedures are you would think It would at least yield some positive results!! It did absolutely nothing; just a waste of thousands of dollars!! read more

I was really skeptical about getting laser hair removal, and if it was a procedure that would damage my skin, or actually work. I was diagonosed with PCOS and I had really bad hair around my face, so I took the leap and went into ideal image for a consultation, being that I heard they were having a special. Im sure glad I did! From the first steps of the process with Jessica, to all my sessions with Beth, it was great. They girls in the office were so welcoming and so nice, especially since I was dealing with something that was really damaging to my self-confidence. They made me feel comfortable about getting a cosmetic procedure and made it completely worth it. Beth is just awesome, she is truly a professional and made every visit comfortable and easy-going! I felt as though nothing was to save me from all the tweezing, waxing, pulling, bad skin troubles that I had. It was thanks to Jessica for getting me to go with it after sharing her experience with me. I was so unsure at my first visit, and going through a cosmetic procedure can be scary, and even more so thinking about having a laser to your face. I don't regret it one bit! I had such bad hair growth, from ingrown hairs that caused me terrible acne, coarse terrible hair growth that came in dark and unforgiving. I got my chin, jaw and neck done, and it was desperately needed. They took care of me, and from my first visit to my last one, I received 100% results and haven't had any problems since. Most people look at these reviews and find them a bit weary, as I probably did when I was shopping around. If you need help and have such bad hair growth, make that jump, I no longer have to worry about someone seeing almost a full beard of hair! I've had that hair growth since I was 14, and 10 years later I finally was given the knowledge to take care of it. It changed my life and made me worry free from having any issues with the detrimental hair growth I experienced. The time, the money I spent on products to make it temporarily go away was painful and costly. Getting it lasered off was the best decision I made about taking care of myself. From the first procedure, I knew this was the right option for me, and working with such great people made it an experience that I was so grateful for. I really appreciate all the staff at Ideal Image Ocala for making this process a much easier one, and giving me back a confidence I didn't have before!! read more