Horrible place to buy your materials from. Materials are unprofessionally delivered and come with…read moreplenty of damage. Lots of places to shop, save yourself the trouble go somewhere else.

Best building material company to buy from! Reliable delivery! & great prices! Will definitely be…read moreshopping here again!

Michelle has been here 25 years and is so knowledgeable and kind thus is such a great business!read more

Nice selection but their prices aren't competitive for the area. Nice warm showroom filled with…read moreproduct, but couldn't buy here because their prices were 35% higher than another local competitors for the same thing.

My favorite place to be, seriously. Like a kid in a candy store, I have been known to wander the…read moreisles for hours when given the free time. I am a DIYer and was raised that way, so projects are endless and it's totally ok with me. This location however has been a bit disappointing in that its really difficult to find good help. Tracking someone down takes time and unfortunately when I do get a hold of an employee, they are clueless as so where anything is located or if it even exists. That's frustrating but it's not the end of the world. Update!! So it's been a couple years since I started going to this Lowe's and in the beginning it was obviously not my favorite given my first review, but I am happy to say that this has all changed. I am now greeted by employees much more than before, they are also easier to find and they are eager to help. Shout out to Jimmy from the hardware department for going above and beyond to help me with my ping pong table project. Jimmy even helped me pick out the perfect paint color and he also loaded everything up in my truck. Jimmy needs some recognition for his excellent customer service and willingness to help. Keep it up Lowe's, your employees are proving that they are happy to be at work and that is a major accomplishment.

Today is January 20, 26 It's 1104 Texas time the Kingwood…read morestore on 59 whoever's working customer service today. She's very ignorant and she keeps putting me just on hold. She left me on hold for over 40 minutes and I asked for tool rental and she won't put me through the tool rental she just puts me on hold. She'll pick up the phone. She'll say hello and then she don't say nothing for a long time she's playing games. They need to give her a stern talk to in service on how to treat people I don't even wanna go back to the store now I'll go to Home Depot.

Unfortunately they have moved to a location that is not as convenient as their previous location…read more Their prices are definitely much more reasonable than the big box stores

Great people and great prices! I've been going there since they opened and always greeted with a…read morewelcome and very helpful staff. I've completed redone 2 houses and bought a bunch of supplies from them at a fraction of the cost, from sprinklers, lights, butcher blocks, sinks, faucets, lots of paint and supplies, molding, trim, tiles... it's best if you go frequently and catch those limited stock items. I just Rubio 2c monocote for $20 I think and bought it last week elsewhere for $60 and half the size.

Drive to Lowe's instead. Came in for something simple that you can get like 20 different versions…read moreof on Amazon simply popped in and asked if they had something like it and they basically laughed at me like I was an idiot. Didn't really try to help just were rude about it.

Nice neighborhood store. Nicely stocked. My wife and I are DIY folks since buying a home in Crosby…read morelast year. We go to Lowe's about once a week. We would prefer stopping here since it's so close with convenient parking. However rarely have I seen service vary so much at one establishment. If you get one of younger folks they're not very helpfully or knowledgeable. In fact they make you feel like your presence is a distraction. However if you get one of older folks they know what products they have, where to find them in store and if necessary takes you to the spot. Since you don't know who you going to get we normally bypass the place unless we're pushed for time or know exactly what we're looking for and where it's located.

Everytime I give them another chance it's disappointing, I call to order on the phone so I don't…read morehave to wait in the yard ( I e had to wait for 2 hours before) and they will not take payment on the phone or pre pull any order unless you are there in person!!!! They will deliver it for $100, I offered to pay that and have them deliver it to their own yard as a way around and I was told it was impossible. So come in at 4:10, knowing they close at 5, have to wait at the counter to get served for 20 mins, then I'm told the yard closes at 4:30 so can't collect today and will have to come back in the morning. Considering it's a lumber yard, the yard actually being open till 5, or just closing at 4:30, or mentioning it on their opening times would make sense. Turn up in the morning at 6:40, to be first through the gate at 7, to only wait 15 mins to even have my paper work looked at to pull the order. It's a terrible service. I use this place when I'm in a pinch, now I will just avoid at all costs. Doesn't matter who you are or how much you spend (I'm a contractor that spends 80-100,000 a year now else where) , they are not interested in decent customer service. Do yourself a favour and look around for a different supplier. Make this your last option.

If your goal for the day is to listen to elevator music after being put on hold and forgotten…read moreabout, Montalbano is the place to call about lumber!

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.