Gorgeous Nike store in a great shopping center! This store is spacious, bright, and was full of inventory. I was greeted upon entry and was in and out in no time after exchanging a pair of sneakers I ordered online. read more

Nike Well Collective - Shoe Stores Near Me - Long Beach, California

I bought great products tonight and my sales person was Miguel . I highly Viking to this store for your shopping read more

Nike Well Collective - Nike store near me - Shoe Stores Near Me - Long Beach, California

A new pair of retro Jordans came out that I really liked: Air Jordan 3 Green Glow. I wanted to try them on before I bought them because Nike shoes kinda vary in size. I saw that this place had them and I headed over. The mall this store is in is open air and there aren't great directions. It took me a while to find it. But i did. It's not a huge store and their shoes are at the back. The one I wanted was on display. The cost was the same as on the Nike site, which is fine. I get to try them on abs get them immediately. Done and done. I asked an employee for my size. He got the shoes quickly. I tried them on and liked them. I bought them. Easy peasy. The mall has feee pathing for 90 minutes, which worked for me. I'd come back here if they had a shoe i wanted, but i wouldn't come back here to shop. This mall is conducive to buying, not shopping. The store is fine. In just never browsing in this mall. This is really a 3 1/2. But the fault is the mall, not the particular store, so I round up. It must be the shoes. read more

Nike Well Collective - Shoe Stores Near Me - Long Beach, California

While strolling down 2nd and PCH in Long Beach, hubby and I stumbled upon a Nike store. Instead of window shopping, we decided to go in and check it out. The store was very clean, organized, and well maintained. They offer a good amount of both women's and men's shoes. They also have clothing for both men and women. My daughter is currently very into shoes, so of course, I make my way over to the shoe section. I immediately found shoes my daughter wanted, some Jordan 1s and dunks. The sales associate that helped us was a new member, and I think her name was Lauren. She was very friendly and patient. I got three pairs of shoes for my daughter, a pair for me (Hello Kitty Nike Prestos), and my hubby got some clothes. We spent over $800! Ugh! The store is located in the heart of 2nd and PCH. If you're looking for some new Nike gear, check them out! read more

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My girlfriend is a big Nikey fan. She love Nike hats, shoes, and T shirts. I also stopped here today after leaving Los Alimitos to get both of us some clothes, and it was awesome. Good place inside the outdoor shopping mall in Long Beach off the PCH near Long Beach Convention Center. Good service and good deals today on clothes. read more

We frequent this location often and service is always good. There is always more than 2 employees at a given time in case it gets busy. Every time I have walked in I am able to receive help from a Nike employee right away. They have many selections for shoes and also clothing or workout clothing also. Parking is in the structure located by Whole Foods. Parking is free for the first hour I believe. Anything after that they will charge but it doesn't go above $2.00. They offer validation if you eat at one of the sit down restaurants. We did and forgot to get it validated and only paid $2.00. We didn't mind and didn't want the hassle of parking again and getting it validated. read more

I came here to exchange a pair of shoes for a better shoe I wanted to invest in for running. They didn't have the pair I wanted in store so they ordered them for me online. I come to see my receipt when I am walking out the store and realize they ordered me shoes in a women size. I went back to try to immediately fix the issue but they said that it was already in the system. I then realized the address on my order was also missing my apartment number. I called Nike and they also said they couldn't do anything to change the order. Such a frustrating experience just for some shoes. The only reason for two starts is the friendly service from the girl at the door and the apologetic staff member that helped me. read more

I heard about this location from the Long Beach running club. Great people over here very helpful I will definitely be back.

I went in to find some slides and running shorts. I was unable to find some shorts in my size and was approached a Nike team member to see if I was having trouble finding anything. I told him I couldn't find the size I was looking for in the shorts I wanted to purchase. Deon offered to check their inventory to see if the size I wanted was in stock. He told me they didn't have any in my size but let me know that they had 10 in inventory in a nearby store. He also offered to call the store and have them place the item on hold for me. I really appreciated his effort as most of the time they don't want to go out of there way to help you find items. Deon also helped my wife find a pair of running shorts that he had been looking for. He was extremely patient, professional, and helpful. I will definitely stop by this location more often when I'm in Long Beach if this is how they train their employees. read more

I went in the other day to ask about an exchange, since they didn't have the new shoe I wanted, I didn't make the exchange. The interaction I had with Enok ( hope I'm spelling that correctly) was terrific. He was very informative, and just had a great personality. Very refreshing in todays world where younger people don't want to be bothered, and show no respect. Kudos to this young man. Always stay the same and you will go very far in your future. This Nike store is clean, pleasant, and nice to visit. Will be back. read more

I typically review restaurants & other food spots but I had to make a quick review for this location. The customer service was excellent! I ordered shoes online but needed to exchange them for a different size. When I came I was immediately helped out. The process was quick and staff were friendly. I'm looking forward to wearing my new shoes! read more

The people here are super helpful. I come here pretty often and the employees always treat me well. They're always helpful with questions, suggestions, and returns. The store remodel is much more open and bright, too. I'm yet to have a bad experience here, so I'm not sure what some of these negative comments are on about. read more

We visited on a weekday evening in the summer. There were plenty of employees in the store -- they seemed busy making sure the shelves were stocked and the displays were nice. We were greeted by every employee we passed and were helped right away. I like that the employees are pretty much hands off and let you browse in peace until you actually need something, then its seemed pretty easy to get assistance. There was another family there and they were also pretty much left to browse the sneakers on the wall until they were ready to ask for their size. This storefront is on the smaller side -- which is nice so its not too overwhelming. They did seem to have very curated collections, some of the items I was reluctant to order online without seeing it in person were on hand here and that really helped me make my decisions. It was mid summer Olympics that we visited and their Team USA items were well stocked. read more

I guess I'll give one star because I have to. Apparently the employees here don't want customers. So maybe they're able to keep the store open on their own purchases. When this store first opened the customer service was above and beyond and now it's like, trash. Save yourself and drive to another store. I'd honestly drive further so I don't have to deal with your rude employees. I went online to ask if they could price match my shoes because they dropped dramatically in price. They said I had to go in the store since it was an online purchase. I asked if they were sure because I had a newborn and if I didn't have to I didn't want to. But they said yes. Ok fine, I love going to 2nd st. Well I walk in and state that I wanted to get the price difference back and not to worry as I was going to purchase more Nike items so if they could put it on a gift card. The girl helping me today around 130p walked away and talked to the supervisor that was in the back. I could hear her say only if it's 14 days. Which seems so odd to me since I have 90 days to return them. She asked me the date I purchased them but wasn't sure so I had told her I was pulling it up because it's an emailed receipt. The WiFi is awful in this store. So I show her the receipt and she turns her head and yells. "Yah just what I thought, it's past 14 days". Let me explain somehow how weird it is that she didn't look at me and say something like, "I'm sorry maam, we have a 14 day price match policy". Nothing just yelling back and forth with her supervisor. ALEXIS the supervisor comes out and says sorry it's past the 14 days and I said I wasn't aware of this 14 days. That other girl immediately responds with, RUDELY!, "it's right on your receipt" Alexis stated that only Nike.com could help me. I explained to her my interaction with them and I was getting upset because I was being talked so rudely to. I said dude they told me to go into the store. That the systems don't cross. They said I had to come in and I even asked if they were sure because I have a newborn baby. 6 weeks old.. So Alexis tells me it's on my receipt. She said she would match it for me this one time only. But wanted my Nike pass in the app. Let me remind you non of this interaction was kind, I think if the other girl could speak with me it would have gone differently. I'm honestly so disappointed. So the WiFi in this store sucks. I asked Alexis if I could just give her my email because the WiFi is so bad I couldn't login. She said no, she needed my pass. That one other girl told me which WiFi to login to. All of this takes time. So because going to settings/wifi/finding an open WiFi/clicking it/letting it load and accepting the terms wasn't fast enough for Alexis she asked for my email. At this point I'm furious. I literally just asked you if I could give you my email because the WiFi is awful in that store. Which is well known, not just my problem. I said no, I just went through this entire process so wait 2 more seconds and you can scan it. That example alone basically describes the entire attitude of this entire transaction. IM BUYING $200 shoes and this is the service you are providing. GTFO I've loved Nike for forever. If I didn't or I wasn't sure about this brand, I. WOULD NEVER STEP FOOT IN A NIKE STORE AGAIN. I left the store and was truly confused about the 14 days thing. I opened my email and read it up and down and sideways and backwards and for the life of me I couldn't find it. I called customer service and they again told me that only the store could help me unless I wanted to completely return the shoes and rebuy them. Which is what I'm going to do. But also, why. I have 90 days to return these. Just give me the price difference back. Be an honest company at every level. Nike needs to provide basic customer service training to their employees. If they don't like their job they should go find another one. I'm not going to this store ever again, you shouldn't either. read more

Yeah well I dont think this location was really necessary when they have an outlet nearby which actually has more even though its older items thats actually worth more the trip than this store. So they have absolutely zero in my size so this was a waste of my time. The staff had me sized up and told me mybsize and said they possibly had 2 shoes in my size, a 9 and 14 which was neither my size and they dont even come close. If you are a woman you can find some good buys 8n here but this place is a pop shot. You may get lucky. I know I will have no luck so I'll never be back and I think most stores are good with that because they aren't even trying to get anything in my size. read more

My husband and I popped in today for new shoes. The store was empty when we arrived. The three female employees stood behind the counter talking to each other. Upon making a selection I had to ask for help with a size. My husband experienced the same. Soon the store was pretty busy, but zero sense of urgency, zero follow up. We both found shoes we wanted but unfortunately we couldn't get anybody's attention. We left, logged in to the Nike app and bought on-line. These three employees had no interest in helping customers, very disappointing. read more

First time visiting this store and my experience was horrible. Horrible customer service from a guy named Charlie. He seemed upset when my friend was checking out a pair of shoes, even saying "take your parents credit card back". My friend and I were in awe from the service we received from Charlie. The manager, and other employees seemed okay, no problem with them. I made this yelp account just to give a review for this Nike location. I'll just finish it off with, Good Luck Charlie. I have also attached a picture Charlie from Nike :) Social Media @nikestudent read more

Nike Well Collective - Charlie - Shoe Stores Near Me - Long Beach, California

This location is amazing! I've called twice now to check for shoes in stock and they're sooo nice about setting them aside for me to pick up. Stephen was amazing and took care of faulty laces and even gave us water. He also guided me through getting the app to get a discount. Tremendous customer service! Thank you! read more

DO NOT buy from Nike I placed an order on line and it did not fit I returned it to this store on December 24 and the sales associate offered to place my new order and have it delivered to the store. I never received my order I have called the store 3 times and they told me they have no info to call corporate I called corporate and after 15 minutes on the phone explaining myself the rude associate hung up on me I called today for the 2nd time and asked to speak to a manager his name is Eric and all he did was make excuses of why I don't have my order and then told me that I would refund my order with a gift card when I paid for my order with a credit card I will NEVER do business with is company again read more

Bildad Kokun was the first and last person that assisted me at this location and I am 100% glad he was here today. I was astonished that he was proactive and willing helpful at finding me a comfortable shoe size. He's super professional and personable, Nike is very lucky to have him on their team. He deserves a raise or at least a HUGE EMPLOYEE DISCOUNT! In addition, Nike by Long Beach has new and selected items so if you're looking for the most recent product they might have it in stock. Most importantly, the store is very organized which helps anyone with shopping anxiety such as myself. I will definitely be back. #cycle read more

Nike Well Collective - SuperRep - Shoe Stores Near Me - Long Beach, California

I recently had short notice to return an item. Never been at a Nike outlet before Jamal and Angie were so patient with super helpful information I needed and so close to closing the place was packed!!! Line forever long but they kept a warm and casual composure with me not letting me feel stupid or rushed. It ment the world to me!!! I wanted to tip them $100 each but again I don't understand the policy if that would have been inappropriate and come off rude?? It has before but my deepest thanks and I will be returning to spend any and all shopping time at nike and that particular location! Angie and Jamal the world needs more adults like yourselves! God bless read more

Great customer service. All the staff was super helpful and quick. It would be nice to see more diversity of staff working. I'm going to be honest I love Nike and not once have a seen and African American staff member working in this store location. I'm sure during hiring there are some good candidates that live in the area that would love to join the team. Mind you I'm not racist just stating facts about the diversity. I'll be back though because I love Nike and the staff is great. read more

came in to pick up a gift of 2 Nike pair of shoes received no help. Didnt even give the shoes to me my shoes after showing order confirmation. read more

Bildad has helped me and my family twice with new Nike invincible running shoes. He is knowledgable and very patient. You can trust Bildad with a great recommendation for runners. He even said to check the website and scan with Nike app to see if prices are lower on their site for in store shoes that I might be interested in and they'll match pricing. He helped me with that as well for Another pair. How saavy. He told us about the vending machine where you get free merchandise every 30 days with app. We got free stuff. Bildad is an amazing person, and we have had a great experience with him. He needs to be one of those fitness running models for Nike because he is soo knowledgable and a true runner who inspires all. Hands down best experience shopping at this store. read more

Great deals on amazing LeBrons for my child. Feeling fortunate. Thank you, Nike. Would definitely return.

One of the workers called my friends and I "fucking idiots" because we were in line when we weren't supposed to be. And was getting mad at us but we didn't know how the line works. But this is only one worker the others were super friendly and helpful. read more

I believe this is a unique concept store and not a regular Nike store. It has more neighborhood-inspired collections and the store is curated to fit the vibe of the area (LBC). Not sure if I saw all of that when I first walked into the store but it does feel different and a bit brighter with more modern aesthetics and detailing from the wall to the furniture. Also, the coolest thing is the vending machine on the left side where you can get freebies such as socks and gift cards every month. Have been a Nike lover for years and would definitely come back here for shopping cool gear and more freebies :) read more

Terrible customer service. I tried to give this place a chance because I'm a loyal Nike customer. I've visited this location on two occasions just to see if I was overreacting. The employees never assisted me but had a great conversation among themselves about other customers. I expect more from Nike. So disappointing. read more

I went to Nike at Long Beach for the first time to get some shoes for training. Charlie helped me out. He was super nice and was knowledgeable about the shoes. I bought a pair and they're my absolute favorite for working out. Will definitely be going back to get the black ones. Thanks Charlie! read more

This is a Nike "Live" store, a new concept for their brick and mortar stores. The selection of clothing at each Live location is curated for the surrounding community, in this case Long Beach. We visited the original Melrose Live store; which is unfortunately no longer there. They had such a cool selection, things you normally don't see at any ole nike store. I was kind of disappointed from what they had to offer here in LB. I guess that has to do with the LB community and what the curator has put together for them. The guy at the door was nice, typical greet. No problems with the actual store, but i wouldn't drive all the way to Long Beach to see if they had anything special here. read more

The staff are very kind and helpful with figuring out pricing and giving information about sales. Cahlil rang me up and was very helpful. I bought 3 shorts & 2 shirts for $88! I had about 3 different sales on 1 transactions! Love this Nike outlet! read more

Customer Service is Non Existent. I Walked in and Wasn't Acknowledged. I Guess they don't see too many Bald headed Mexicans in that Area. I Found out through headquarters they had a pair of Jordan 3 Patchwork sz 12. I Called a few hours ahead of time to reserve the J's. I Spoke to a young man, he said they would hold them till 9pm. I Get there @ 830pm to pick up the J's & they gave me a Crazy look and Pretend they don't know what the hell I'm talking about. The Sneakers I Put a Reservation on, they sold them. They have it in the stock room so they can get it for 40% Off & then resell it on Stockx or Goat for a Profit. This Kills Nike's Annual Profit Margins. Your Employees getting it for 40% Off vs a Costumer Paying Full Price. To Some of the Nike Employees... GREED IS YOUR PROBLEM. Fire The Greedy Useless Managers and Staff Backdooring Merchandise!!! read more

Staff and managers sell info to the resellers they are friends with. We see the transactions through the backdoors. They claim Nike App is wrong to hold stock. The male staff and managers are also arrogant and stuck up. They have an attitude of not wanting to help you and if you ask for too many shoes they roll their eyes at you. Unwilling to help you find products, the female staff are fine however. read more

This place just opened. They are not fully stocked yet but that should be remedied soon. I dealt with Karla on the phone and she put the shoes I needed on hold. When I came in she actually knew quite a bit about the shoes and also gave me some information on some similar ones which was a pleasant surprise! While this place is out of my way I will definitely go back for my next pair of Nikes. Everyone working there greet you as you walk in and makes sure that you're taken care of. read more

Nike Well Collective - Metcon 5 - Shoe Stores Near Me - Long Beach, California

Just read through reviews of this Nike store and am not shocked by what everyone says. The customer service here is the absolute worst. I just came back from there and being that it is a Friday morning, the shop was pretty much empty. YET not one person wanted to help me. Like eye contact was made. I finally had to ask a woman for assistance but she looked like I was giving her a death sentence. She gave me a size, then ignored me, the gave me another size, then looked like I was about to run away with the shoes. While checking out, she didn't say a word to me but talked about her entire planned Chipotle lunch with the other guy behind the register. I will 100% not be coming back. read more

I work locally and always go in to shop and never when I say never get help! Like literally the worse service or lack of it's sad. It's the closest nike store to me and I hate even going in here due to not a soul will greet you let alone help you unless you look like a hype beast kid that resells. Seems pretty sad that regular ppl can't even buy gym shoes and get some help. Someone other than kids who run the store needs to take over. SMH! read more

Came in for a BOPIS order today. Everyone was extremely helpful and friendly. The store and staff are well put together besides the 6' male wearing all blue tech fleece and short brown hair. He was rude and the least amount of helpful. He was full of stares with no greeting at all. The atmosphere became very unwelcoming because of him. Nike by Long Beach do better when it comes to customer service please. read more

I walked in and was pretty much ignored by all staff. Everyone was talking & joking around while I was being completely ignored and when I finally was ready to check out (I was never asked if I needed help finding a certain shoe) I was given an attitude as if I had interrupted their conversation LOL won't be coming back here again! what a bummer! read more

I just left the store about 20 minutes ago. Went inside the store with my coworker ready to spend over $500 on shoes/clothes. We were in the store for 5 minutes. There were 4 workers standing around the cash register and just ignored us. They didn't ask if we needed help or anything, they just kept having a personal conversation among themselves. I walked closer to them to see if they would ask me if I needed any help......they said nothing. As we walked out I said "bye" they had the nerves to say "bye" back to me, then I said sarcastically "thanks for all your help" they still did not say anything. The fat one of the bunch kept staring at me as if I didn't belong in the store. This location has to be the most unprofessional, rudest Nike store I have ever encountered. They didn't want my money, that was only obvious. I will never under any circumstances ever walk back into that store. I will let all my friends and family member know not to patronize this location as well because they are racist and rude af. Nike needs to fire all of them and hire a team that is willing to be attentive and help customers with their needs. Nike on PCH and 2nd sucks!!!!!!!!!!! read more

This is actually the best Nike store ever this one and Santa Monica one! the staff here is super friendly very helpful all of them are willing to help, they are very prompt and super chill and cool people ! the return process is so smooth here they don't ask you 100 milion questions for a simple return! even though my home store is South Coast Plaza I will never go to that store anymore and I will drive extra miles to come to this Long Beach PCH and second store ! well done guys thank you so much! read more