Atrocious customer service. From now on, I'm going to other stores like Heartbreak Hill or just ordering things from Nike online.
Came here when they supposedly opened at 10 and watched through the window as the staff were chatting and having a great time. Apparently, only one of them carries the keys to the front door at any given time so even if there are customers waiting to be let in, well, too bad. When the guy with the key finally looked up and saw me, he opened the door to let me in and promptly went to go chat with some other dudes in the parking lot. There's an entrance on the front side and a poor woman stood there in the rain for a good ten minutes as five (!!) employees milled around, shrugged, and stared back at her.
Everyone working here seems way more interested in lounging around and gossiping/making snide comments. I left as quickly as I could. read more