Service is always available and well educated on what's needed for problem feet. Selection is beautiful. read more

The shoe and boots are Amazing. Very comfortable. The owner is wonderful and the staff is very nice. They also have some jackets and some tops pocketbooks ,gloves, socks, etc. read more

They have a great selection of quality shoe brands for a small store. The employees have always been very helpful when I've gone, they even recommended an insole that was so much better than what I'd been using! read more

If I could rate Footstock higher I would. I have had a problem with my 2nd toe on my left foot for over a month. I thought it was broken but it didn't consistently hurt and I could not recall a causal impact. I made an appt with a podiatrist but I could not wait so I decided to go to Footstock in Wellesley which I used to go to Boston before that location was closed. Anyway, the owner evaluated my problem, recommended a few pairs of shoes that had the proper fit and in-sole and voila....problem appears solved. I bought 2 pairs of sandals and a beautiful pair of shoes plus I received a treatment plan since the toe needs attention. The prices were excellent!!! I will back in the fall read more

Always quality service to add quality merchandise! Welcome hello all the time Nothing more to add read more

Worst customer service in my life. I went in to the shop to purchase a gift. The first interaction from the sales person was a nasty "we don't sell men's shoes". The attitude got worse as I tried to explain what I was looking for and my intentions to purchase a gift. I left empty handed as it was clear they weren't interested in my business. Frankly am in awe - this was the most disrespectful disgusting service have ever received. Avoid this place at all costs. read more

Elena, I saw Isabel yesterday, and I wanted to tell you how great my experience was! When I walked in, I said, "Is Elena here?!" Anyway, it didn't take very long for me to realize Isabel has Incredible knowledge!!--like you! She did say she learned from the best, you! My experience with Isabel yesterday was so great. Isabel was patient with me and had a beautiful, soothing way about her. The staff at Footstock has everything I need and want--great customer service, incredibly comfortable shoes and superb knowledge of footwear for all feet types, especially when you have a foot issue or two!! Best! read more

It's not often you go into a store and they teach you something! The staff here is so knowledgeable and willing to help. I went in to check out some shoes on the sale shelf and wound up chatting and learning all about proper fit and my feet. It seems rare these days to find people who actually know their stuff and care to share it with you. I'll certainly be shopping here from now on. Oh, and I bought 3 pairs of shoes that I've been living in ever since! read more

As a follow up to my previous review of Footstock Wellesley, I received a phone call to say that the owner is going to honor my credit receipt. I appreciate that she is will rectify the situation. read more

This place is horrible !!! Do not buy shoes from here...They are overpriced, rude, and a waste of time ! Spend your money elsewhere you will be glad you did ! read more

This used to be a good place to buy women's comfortable, fashionable shoes. Now they seem to be focusing on the fashionable part. I've been in twice in the past five months to find Ecco, a brand they used to carry. They keep telling me they're "not carrying them season" but will have them soon. They didn't have them in June and they didn't have them in November. Two strikes and you're out. I just ordered Ecco shoes on line from Zappos. read more

I'm wondering if this business got sold and has a new owner. I bought a very expensive pair of shoes in the Wellesley store in 2002. The staff was fantastic, knowledgeable, friendly and the shoes saved my feet. I went back a few years later for replacement foot pads, they remembered me, again the service was great. And then again a couple of years after that to get the shoes re-soled. And again, great service, friendly. I just went in there to drop the shoes to get resoled and was thinking of buying a second pair (we are talking $300 shoes here). They made me feel I was imposing on them just by being in the store. huh? Looks like on-line for me to get that second pair. read more

I had the opportunity to purchase footwear from Footstock last October and my experience was phenomenal. Not only do they stock a huge selection of top notch footwear, their customer service is next to none! They make sure your shoes fit properly and adjust the shoes whenever possible for the best fit. If I lived closer (I live in Sacramento, CA), I would purchase all of my shoes from Footstock. read more

Footstock Wellesley does not honor their return policy. I brought back shoes within the one week period. I have never worn them. The woman who sold them to me said the soles looked like they had been worn outside. I promise you I tried them on once in the house, realized they didn't look good and brought them back. Just moved to the area and prefer to shop local, but I will not return to this shop. read more

Buying comfortable, stylish shoes has become harder between bad knees and a bunion on one foot. This is the one place that I know can always help me out. I'm never disappointed and service is always with a smile and can do attitude. Who could ask for more! read more

Hey, I know in my neck of the woods you can't find a shoe store as accommodating as Footstock. Not only are they pet friendly - you can shop with your dog, but the fitting to YOUR foot is amazing. The quality of the shoe is top notch and the selection provides style as well as comfort. Staff is knowledgeable about their brands and knows their stock. 10 Stars! read more

I have foot problems, and Footstock has been a lifesaver! I was referred by an orthopedist to Elena, the owner, and she changed my life. She is an expert, the only person who's known how to fit me so I can walk with ease and comfort (and style). Make an appointment with Elena specifically, if you have special needs, and you will be very, very glad. read more

I have shopped at Foot Stock for many years and always had wonderful, friendly, knowledgeable service. I was recently at the Concord store. The shop is not large yet the salespersons managed to ignore me. When I asked to go upstairs to the sale area, I was met with a deep sigh! The woman followed me upstairs, never spoke or asked if she could be of any assistance or guidance. When I had selected my purchase, I was closely followed downstairs and yet no one offered to complete the sale. I had to ask if it was possible to purchase the shoe that I had in hand. Jessica once again seemed annoyed. After so many positive experiences over the years, it is quite sad to see that this is what Foot Stock now represents. I will be searching for another shoe store. read more

I have bought all my socks at Footstock ( and my shoes) for as long as the store has been open(decades) . Now I have two pairs of socks I bought this fall that have shrunk so much they cant be worn. The store says the washing instructions say no dryer. I say I trust them to stock socks that can be treated as socks are , in the dryer. they would make no adjustment for this . I will buy my socks elsewhere as if they cant back me up, they dont have any concerns about my best interests . Bad business from a usually good store. read more

The shoes are fantastic, the experience is not. I purchased 3 pair of shoes, spent a few hundred dollars, and am very pleased with my choices. However, I have not returned to the store because I found the sales staff to be poor. They acted pompous and unfriendly. When I walked in, I was ignored. The salesperson acted as if I were an imposition. If I spend this kind of money, I expect attentive, friendly and helpful staff. read more

I bought a pair of shoes for 275 dollars from the footstock at Wellesley s.It turned out tht the shoe was very uncomfrtable .I took it back to the store and explained what was wrong.The owner(Elena ) with kind of disbeleif in her tone, tried to put few small pads where the problem was .It didn't work.I asked her what should I do ?She said there is nothing I can do.When I left the shoes and left the store, she showed no reaction. She didn't show any concern or any other alternative. read more

I love this place! It is pricey, but totally worth it! They have great shoes for work (especially if you are going to be on your feet all day!) and many of them have built in orthotics and great arch support. Casey is the best! Although all the staff there are super friendly and helpful. read more

I won't be shopping here again. I needed to buy my toddler a decent pair of shoes and I decided to shop a local business instead of going online. Well, next time I'll just go online. Despite the fact that there were no other customers in the store, I had to greet the salesperson instead of vice versa and it was like pulling teeth to get help. She was rude and indifferent. When I told her I was excited to buy local instead of ordering online, she said nothing. I ended up spending $50 on shoes that I just saw online for $35. This was totally not worth it and I wish I hadn't kept them. What a waste! read more

sales staff here have always been friendly to me. sometimes nobody says more than a "hello" to me as i browse, but that suits me just fine - i don't like intrusive sales staff. i work down the street and often pop in to see what's on offer without buying anything, and nobody's ever made me feel weird about it. there are usually some good deals to be found on smartwool stuff here around wintertime. the shoes are generally out of my price range, but i've purchased some very nice sale items here, and i do like that a great deal of the expensive shoes are resoleable. just wanted to put in a good word. read more

Having had issues with my feet I could never find funky, stylish shoes, boots until I discovered Footstock in Wellesley!! The prices are right on for the quality and the selections cannot be beat. You get personalized service every time and the staff are knowledgeable and consistently service oriented! Who needs designer shoes at designer prices when you can have the shoes, boots accessories at Footstock? Wearing a pair of suede patent toe capped boots purchased here I was asked( at the ballet) if they were Chanel!!! They look that good and are the best!! If you need a cure for the Winter blues go check out their Spring/Summer selections!! I already purchased my first mules and they are stunning. Love Foot stock, the personnel and the styles available. Try a pair on ...you will not walk out empty handed and/or barefoot!!! I just Love Footstock!!!! read more

I went into Footstock a few weeks ago per a friend's recommendation. I have terrible pain in my feet, and need a supportive, yet stylish shoe that I can wear all day at work. The two young women that were working there were fantastic. After I described the pain I was in, they were able to suggest a pair of shoes that would help take pressure off my heels. They were very knowledgeable about which shoes were designed to do this. We spent about a half hour looking for exactly the right shoes, and they were able to answer all of my questions. I am generally a very picky person, but I walked out completely satisfied with my choice. A week after wearing the shoes, my feet no longer hurt on a daily basis! I will definitely be returning. read more