I was very, very, very disappointed with the cake I got from Nifty Fingers Bakery.
The cake was for my Dad's 90th birthday, and was supposed to be a fancy, two-tiered cake, that incorporated a hand drawn picture (on edible paper) into the design. Instead, the drawing was printed on REGULAR COPY PAPER and pasted...THREE TIMES...around the bottom layer. Initially, the bottom layer had nothing but chocolate ganache frosting with the three, repeated, stuck on pictures, and no other decor. The top layer had a messy gold design, with some balls and the number 90 stuck on the top.
When I expressed my disappointment at the sad decorations, she offered to "fix it," but made sure I knew she didn't have much time because she had three other cakes she needed to finish. ( Not my problem.) Forty minutes later when she brought the boxed up cake out to the car (because we had to wait in her driveway ), it looked more decorated, but we had to rush to leave, so I wasn't able to really examine the cake. I made the mistake of paying her the balance while we were driving back, before fully inspecting the cake.
When we set up the cake at the party, I saw that the "fix" consisted of some swipes of gold paint on the edges of the raggedy, torn edges of the copy paper, and some crooked, haphazardly placed gold braid, and diamond shapes. Instead of piping the wording, which was supposed to be written on the cake board, she printed out the words on a strip of copy paper and stuck it to a piece of fondant.
She said that she wasn't able to use edible paper for the drawing because the drawing came out too light. However, I should have been notified so we could discuss options. Instead, I got a hastily decorated cake that looked like an unfinished, high school art project. The three repeats, OF THE SAME PICTURE, made no sense, and seemed to just be used as filler to avoid having to decorate the bottom layer.
Additionally, the cake board wasn't secured and kept sliding around during the FORTY FIVE MINUTE drive, which made transporting the cake very stressful. During one stop, the cake slid forward and the edge of the cake board busted through the box, dinging the side of the cake.
Overall, the taste of the cake was unremarkable, and the design was unprofessional and amateurish. It in no way warranted the almost $400 price tag!!! I had such high hopes for my Dad's cake, and it was a huge disappointment.
After the party, I sent a text to specifically let the owner know how disappointing was the cake. All she offered was to give me a "one layer, un-iced vanilla cake," and a discount on a future cake. First of all, I live about 700 miles away and have no plans to be in ATL in the near future. Secondly, there is NO WAY IN HELL I'd again drive 45 minutes to get one of her cakes, especially one with NO ICING...even for free...and I certainly would never take a chance on another cake from her...even at a discount. I told her the only thing she could do for me is give me SOME of my money back, and....crickets.
I will never, ever use Nifty Fingers again! I can't even understand how they stay in business! (It makes me wonder if the pictures on their website are stock photos. LOL!) If you order from them, all I can say is, "may the odds be ever in your favor." read more