Great Dr and practice in Downtown Boston. My PCP for last…read more10+years. Knowledgeable, thorough, organized and caring. Been with practice for 25+ years. Highly recommended.

Dr. Peters was referred to me by a co-worker since our office is near her office. She came very…read morehighly recommended. I've since seen her twice, once for a physical and the second time for a gyno screening. Gyno's are always awkward - to me anyways. Dr. Peters was great at both appointments. For my physical, she went through everything. I was surprised at how detailed she got during my health history. It was reassuring. I have very little faith in doctors; I think the healthcare system is broken and they simply don't have the time or energy to invest when they're seeing so many patients each day. That being said, Dr. Peters is much better than my last two doctors (yes, I move around a lot). I'm a fan.

Could not recommend Isabel or One Medical more highly. The fact that I can schedule a same-day…read moreappointment online is perfect for when you are unexpectedly sick or something unexpected with your health comes up. I have seen Isabel several times now and she has always been kind, thorough, and on the money. Such a pleasant experience all around.

After a week and a half of constant headaches compounded by sniffling, congestion, and other…read moreailments you love to kick off spring with, I ended up scheduling an appointment with Katrina at One Medical. The location itself is fantastic and welcoming, but you can read more about that in a future review. Katrina was awesome! She is a great listener, and I really liked how understandable she made the medical explanations for why I was having these symptoms. The appointment started in time and we were able to get a treatment plan together, and instructions for follow up in good time. I left very happy with the visit. I'm glad she's part of my primary care team, highly recommend her! Doctors visits are never really anyone's definition of a good time, so thanks for making this a very easy experience!

I've had a couple of appointments here, both the NPs I met and Doctor were great. They heard out my…read moreconcerns and got a better understanding of my medical situation than other places I've visited, encouraged and help make it simple for me to get some diagnostics done, were responsive and helpful when I encountered insurance complications getting a prescription filled. They're a smallish office so someone may not always be available to answer the phone, but I've found them consistently quick and detailed when contacted by email.

Zero stars. If you are expecting a return phone call to discuss prescriptions or results, forget…read moreit. The Doctor at Arena told me "I'd be better going to a physician in the suburbs if my expectation was for my calls to be answered and returned."

I have been a patient of Dr. Jenny Lu's for over a decade and can say without a doubt that she is…read morean all-around excellent physician! She is incredibly compassionate and caring, and really takes the time and effort to get to know you medically and personally. Dr. Lu is also tremendously hard working and willing to go the extra mile to ensure the highest level of care, whether that be in her own clinic or coordinating with other providers and specialists. As a Harvard Medical School faculty and MGH attending, Dr. Lu is extremely smart, knowledgeable, and up-to-date regarding all the latest developments and new technologies and trends in medicine. I feel very fortunate to be a patient of hers, and know I am in great hands!

From the owner: Looking for a physician who delivers top-tier medical excellence with genuine compassion? Dr. Lu,…read morefounder of Innovare Medical, one of Boston’s most trusted and accomplished physicians, is a standout choice. With more than 20 years of academic and clinical service at Massachusetts General Hospital and Harvard Medical School, she offers a rare combination of elite research expertise, deep clinical experience, and personalized attention that patients can truly feel. Trained at top institutions—including NYU, MGH, and Brigham and Women’s Hospital—Dr. Lu has cared for thousands of patients with kidney failure, heart failure, and many other complex medical conditions. Patients consistently praise her for her warmth, thoroughness, and is incredibly skilled at getting to the root of medical problems while providing truly personalized care. Dr. Lu is also an award-winning medical researcher, recognized nationally and internationally for her groundbreaking work in kidney and cardiovascular diseases. Her scientific achievements—including multi-million-dollar R01 grants and numerous awards and honors from many major foundations and Harvard Medical School—enable her to bring the latest medical insights directly into her patient care. If you're looking for a physician who combines cutting-edge scientific knowledge with exceptional clinical care, Dr. Lu brings an unmatched level of expertise, compassion, and dedication to every patient she treats.

The kindness and the care they showed was amazing as if we've known each other for years.read more

Love my doc but getting an appointment is a MISERABLE experience. Just trying to get an annual…read morephysical takes a year's wait. How is this even right??? Why have insurance and why have any type of preventative care in place if you can't see the doc?