This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

Excellent medical care. Been going to Wellesley site 43 yrs. Hv lab xray pharmacy right there. On…read moretome . Efficient.

worst doctors office in the history of doctors offfices. I have been going here since I was in…read morepediatrics and finally now that I'm old enough I am going to change and never come back here again. last week I came in to talk to a doctor about an authroization for PT and was referred to her secretary. This secretary (Hannah) was the nastiest woman I've ever spoken to. i over heard her tell her coworker "why is she here, she shouldn't even be in our office" because she's right- i had to come in and confront them because they don't answer the god damn phone. Then she continuted on to call me "honey" in the most condescending tone. Fast forward to this week - I'm on my third appointment for a sinus infection. The physician is trying to give me new antibiotics for it, even tho I have already gotten a yeast infection from my last round of antibiotics. This male PA then had the audacity to look me in the face and tell me "yeast infections aren't a big deal they're not that bad". This is absolutely mind blowing to me. He had never had a a vaginal yeast infection and actually they're the most painful and uncomfortable things ever - so it would be really nice if a "doctor" didnt express his feelings about something he doesn't know anything about. I am so beyond disappointed with this care and i hope at the very least, Hannah is taught to have better customer service and the PA victor doesn't mansplain about something he knows NOTHING about.

copy-pasted and updated from my healthgrades review: Of the…read morefifteen years I've had Jen as my physician, she still continues to impress me. Jen always makes me feel comfortable, never makes me feel rushed and consistently provides good advice - she is clearly very knowledgeable in her field. To say that she saved my life is likely not an exaggeration: I can't even tell you how many times she made me feel better when I was in a really bad situation - more so than virtually anybody including my best friend. Seriously, she's amazing and seeing her is always a pleasure. The short: If you want someone good, go somewhere else. If you want someone good AND who makes you feel like you're her favorite patient bar none, go see Jen. You won't regret it.

My PCP for 20 years left the practice in Nov of 2025. Originally her patients were told she was…read moretaking a leave of absence from June to September 2025. Then in September we were told she was coming back soon but would not be able to do "any heavy lifting like for exams." Her staff told me that they could not tell me what was going on but that she would be back in October. And then i received a message on Patient Gateway and a letter stating that she wasn't coming back and I had 90 days to chose another PCP. In the meantime I was seen by a PA for a shoulder pain who told me I should go to physical therapy without an X-ray. Fortunately I ignored her advice and went to an orthopedist who took an X-ray and diagnosed arthritis which would have become worse with the PAs advise. Now the office staff says that my PCP "retired." Since my original PCP left the practiceit is quickly failing. Half the time when you call you cannot get through, just left listeNing to music and the other half you get the answering service (and not during lunch or after hours). The last phone call I received from the office was to set up an appointment with my new PCP who I was told had been referred for me by my original PCP. Neither the staff member or myself knows when this referral was made: at the beginning of the leave of absence, during the leave of absence or after my Dr "retired" decided to work elsewhere, was forced to leave, was placed in a care facility, or died. Whatever happened it was handled badly by the staff, the practice manager, the hospital, and/or the MGH,B&W partnership. Whatever happened it is not good for the patients.

I like my doctor, but the office staff and particularly the office manager, are rude. Office is…read morepoorly run. The atmosphere in there is like everyone is miserable to be at their job. No one smiles. They refused to give me the HPV vaccine, stating that they "weren't allowed" to do something that would be an out of pocket expense. (my insurance doesn't cover it and my doctor and I had agreed before hand that I could get it and just pay directly.) This is patently untrue, many medical offices provide self-pay services that aren't covered by insurance. When I asked the office manager where this policy came from or why, she couldn't tell me. Then proceeded to try to "administrator-splain" why I didn't need the vaccine. They rescheduled my annual physical (or scheduled in error) from my physician with a nurse practitioner. I would never consent to seeing an NP, and I am positive I booked this with my doctor when I had my physical last year. Then I got a letter that the NP was leaving, and they were rescheduling my appointment with a PA. No thank you. It's too bad because I like the doctor herself. But I will be getting a new PCP because of all of the above.

Doctor Abramson is great Doctor i have being his patient for over 20 years he always taken care my…read morehealth very professional and friendly highly recommended !

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.