This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

This hospital has really good doctors. I have had good and bad experiences here…read more The hospital has several departments so it helps to have everything in a single building. They also have a lab and a radiology section for X-Rays. No MRIs though. Also, I don't think they do surgeries here. But Harvard-Vanguard has several locations so you always get to do your complicated surgeries or MRIs at the same hospital, different location. I like the Wellesley location, it's the closest from my house and has good doctors. The staff is polite and helpful. I have seen rude people sitting behind check-in, billing counters at other hospitals. But not here. The bad part is the wait time in some departments. Sometimes the specialist doctors take too long to see you despite you having a scheduled appointment. I have waited as long as 80 minutes to see the doctor. This is sad and not expected from such professional and highly qualified doctors. They need to respect the time of their patients, especially when the appointment is scheduled. I agree that something can come up and the doctor could be late. But at such time, it is the responsibility of the doctor's office staff to let the people in the waiting area know that there is an issue. During my 80min wait in the waiting room, nobody told me anything. When I went to ask multiple times, they said that I will be called soon. I have had this experience twice in one department (Orthopedic). However, don't simply go by my bad experience. I would still continue going to this hospital because of the well qualified doctors and a good network of hospitals at different locations.

Poor organization & business professionalism. Consistent…read moreerrors made in the pharmaceutical department.

My primary care doctor of 35 years retired and then they booted me out of their practice. Terribly…read moreto do that to long standing patients.

My PCP for 20 years left the practice in Nov of 2025. Originally her patients were told she was…read moretaking a leave of absence from June to September 2025. Then in September we were told she was coming back soon but would not be able to do "any heavy lifting like for exams." Her staff told me that they could not tell me what was going on but that she would be back in October. And then i received a message on Patient Gateway and a letter stating that she wasn't coming back and I had 90 days to chose another PCP. In the meantime I was seen by a PA for a shoulder pain who told me I should go to physical therapy without an X-ray. Fortunately I ignored her advice and went to an orthopedist who took an X-ray and diagnosed arthritis which would have become worse with the PAs advise. Now the office staff says that my PCP "retired." Since my original PCP left the practiceit is quickly failing. Half the time when you call you cannot get through, just left listeNing to music and the other half you get the answering service (and not during lunch or after hours). The last phone call I received from the office was to set up an appointment with my new PCP who I was told had been referred for me by my original PCP. Neither the staff member or myself knows when this referral was made: at the beginning of the leave of absence, during the leave of absence or after my Dr "retired" decided to work elsewhere, was forced to leave, was placed in a care facility, or died. Whatever happened it was handled badly by the staff, the practice manager, the hospital, and/or the MGH,B&W partnership. Whatever happened it is not good for the patients.

Doctor Abramson is great Doctor i have being his patient for over 20 years he always taken care my…read morehealth very professional and friendly highly recommended !

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.