I really can't say much because the amount of reviews and the amount of negative reviews speak for…read morethemselves. Sometimes we don't have a choice so its better to get care than to be going into a hospital because you don't like the facility

I've been going to this office for over 20 years. Every single person there is kind, respectful,…read morepatient and understanding. I can and do recommend 100%. Stephanie Gill is my absolute favorite. She is the best.

Dr. Sarah Byrne at Root Family Medicine is -- by far -- the most talented PCP I've ever had and…read moreamong the best doctors I've ever seen. I have EDS, craniocervical instability, dysautonomia and transverse myelitis, all of which have been an ordeal to untangle, and she's been completely brilliant in her ability to juggle both the big picture and small details simultaneously within a variety of rare issues. After burning through multiple specialists, she was actually the first person to suggest I could have Ehlers-Danlos, an unusual genetic condition. How she even knew about this is beyond me, as most EDS patients are first introduced to it by a specialist, definitely not a generalist like their PCP. She then sent me to a geneticist at BWH who confirmed her hunch. She also suspected I have Lyme when no one else did, ordered blood work from Quest and -- lo and behold -- it came back shriekingly positive while everyone else was burying their heads in the sand. She's extraordinarily adept, and I'm only scratching the surface of other rocks she's managed to look under that no other doctor thought to. Dr. Byrne has also pulled together a very skilled and compassionate front office who make booking appointments and asking questions easier than any other medical office I've ever dealt with. Rebecca and Teresa have helped with so many complicated things over the years and been completely unwavering. She's also very easy to book follow-ups with and always seems to make sure she has last-minute slots available. She's fundamentally there for her patients and, beyond her formidable intelligence, is also just a very reassuring soul when facing a seemingly endless stream of medical problems. Root Family Medicine is a vibrant reflection of Dr. Byrne, an unmatched PCP who is exceptionally smart, intrinsically open-minded and genuinely caring. If everyone could have a PCP like her the world would be a much, much healthier place. I'm eternally lucky to have Dr. Byrne as a bright lighthouse in the fog of an unusual medical picture.

Excellent functional medicine services and accepts a variety of insurances. They helped me get to…read morethe root cause of my health concerns and I didn't have to break the bank.

Tremendous Dr. Highly trained, great people skills and an incredible talent to analyze the problem…read moreand find a practical sound solution always thinking about the patient first. I highly recommend Dr. Hartshorn for a number of my health care needs and concerns! Very happy!!!

Dr Hartshorn is a fantastic orthopedic surgeon, I highly recommend him. I just moved to MA and,…read moreafter several years of steroid injections in my shoulder for pain, was looking to get another shot. He suggested I first get an MRI, so glad he did as I had a a significant rotator cuff tear, steroids would have masked the pain and made things worse. I received corrective surgery and 3 weeks out am already experiencing less pain vs pre-surgery. He provided great step-by-step detail on the procedure and what to expect wrt pain and recovery, and has been very present post-operation. He also has a great staff who are very responsive and supportive. I really appreciated his ability to clearly explain all options of treatment including pros and cons, which allowed me to make the best decision for me without pressure.

Very Professional and Helpful. Any concerns that I have had regarding my health were handled very…read morewell and my questions were addressed. Thank You!

I've been seeing Dr Cremone for just about a year now. She is by far the best PCP I have ever had -…read moreand I have seen many doctors as I have had my share of health issues. She listens!! She cares!! She always contacts me regarding tests. She checks in on me when she gets word that I have visited the ER. My mother-in-law and sister-in-law also see her. They have been seeing her for many years. They both have complicated health issues as well.

Dr. Dunal is amazing! She's professional, exceedingly thorough and truly caring. That is not a…read morecommon combination and I'm so fortunate to have her care for my health. Excellent Excellent Excellent. Nursing staff is top notch too! Another rare combination! I'm super pleased with this doctor and her staff.

My overall experience with Harbor Medical has been fairly frustrating. On more than one occasion,…read morefront desk people have been rude. I've been put on hold several times, and they have messed up with my dermatologist referral. Why do i stay, you ask? Because of Dr. Dunal. She's a primary care physician. She takes TIME with you when you go in for your appointment. She actually CARES about her patients, and wants to know what's going on with them both physically and mentally.

I would recommend her too my family and friends very good quality care and the type of care is…read moreamazing and office experience is very wonderful

This incredibly bright, empathetic and intuitive woman has been my doctor for 8 years and has…read morealways been thorough and wonderful in her approach and care. In December of 2018, she saved my life! I was behind on a routine mammogram during one of my visits and did not feel like going. With her gentle coaching, I went and I am so grateful I did. There was a tumor very deep in my right breast that I would never have felt. I was treated all of 2019 and although it did spread to my lymph nodes after I was diagnosed, I can say that I felt more comfortable speaking with Dr. Schwartz than the oncology staff I had at the time. She helped me transition to Dana Farber and also has been extremely helpful with all of my medical and emotional needs, always taking her time with me. I am blessed and honored to be her patient.

I had great experience. Staffs were very friendly. My son had flue and went there, we did not had…read moreto wait too long and love how they handle. Facility was clean.. love it

They were very quick with checking in and very responsive. They listened what I was going to say…read morethrough which is very hard these time.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.