Traveling from Florida when my F150's slow coolant leak suddenly turned serious in freezing CT…read moreweather. As an out-of-towner, I was worried about being taken by the wrong shop. Summit diagnosed it immediately and worked me in even though the shop was slammed during New Year's week. The repair was labor-heavy -- intake off, crossover pipe, seals, gaskets -- and they did it right. They quoted a fair price, and the final bill came in $400 under when they confirmed my intake didn't need to be replaced. They could have installed a new one and no one (especially me 1,200 miles from home) would have questioned it -- but they chose honesty instead. I've driven ~1,800 miles since -- CT to FL plus a show weekend -- and the repair has been flawless. Summit triaged the situation perfectly, respected my timeline, and earned my trust. Highly recommend. - John

Called and asked if they worked on Honda hybrid they said yes brought it in. They scanned it went…read moreover it called me back and told me they couldn't work on. It had to bring it to Honda. I told them that's.why I asked if they worked on Honda he said yeah we can't fix it. You'll have to bring it to the dealer It's $170 diagnostic fee so I dropped it off just to pay $170 for diagnostic fee that I couldn't even use so if you have a hybrid, bring it to the dealer because they don't work on them.

These guys are the absolute best. My 2004 Avalanche broke down last week. I had it towed it, they…read moregot it looked at and discovered the problem to be a leaking fuel lines. But to access the leak they would have to remove the tank and fuel pump, run new lines, amongst other problems. Instead of doing the work, he had a talk and as much as he wanted the job, we came to the conclusion that it wasn't worth the fix. They let me park the truck on the property for over a week as I worked on finding a replacement vehicle. When I did, I brought that in. They went over it completely, did the necessary work to get it on the road, as it had been previously sitting for 6 plus month, and literally save me thousands of dollars. You would be stupid to take you vehicle anywhere else. They have a customer for life.

Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

brought our Subaru Impreza for a check before driving cross country. They were fast , efficient ,…read more and honest with honest pricing. Highly recommend !

I was referred to Maier's after a Volvo dealership quoted us over $10,000 in "needed" repairs. The…read morefriend said, "let Kevin and Rob take a look. They're so good and honest, they'll tell you exactly what your car needs". That was proven to be true and I haven't brought any of my family's three cars anywhere since. So, five words for Maiers: Honesty, Integrity, Experienced, Reasonably Priced. Go figure! I refer as many people as I can to Maiers!

Hell froze over... I found an honest mechanic. I know, I know, I can't believe it either. So check…read morethis out... About a month ago our car battery died. We called AAA to give us a jump, and they ended up telling us the battery was pretty much shot, we needed a new one. They hooked up the new battery, and when they turned the car on, no radio. Just dead silence. There was power coming into the head unit, everything appeared to work, there was just no sound coming out to the speakers. By this point, the AAA guy had left. Great, now what. We called AAA back, they sent another guy out who couldn't figure it out either. It was a fiasco. So we filed a claim with AAA. AAA tells us to take it to a car audio place to get a diagnostic done and submit the claim (but no guarantee they would cover the costs). So we know they're pretty much going to find a way to blame us, and any event, we prepped to be paying out of pocket. We took it to 2 audio places, and they both concluded it was a blown amp... something about when they connected the battery, it blew the amp. Anyway, estimate averaged about $600. $600, and no guarantee that we'd be reimbursed... really sucks. So about a month later we come across Penfields. My wife decides "what the hell, we got nothing to lose". Enter Bob. Bob says "I don't think it's your amp." What's that Bob? Do tell... Bob thinks it's a problem when they connected the battery, and wants to "reboot" the radio. He disconnects the battery, reconnects it, turns the car on with a reset to the radio and POOF, radio works. Best part is, Bob tells my wife "you don't owe me anything... I'm just here to help people". My father always used to say "Son, there's only 2 people that any man can't live without.... A good tailor, and an good, honest auto mechanic." I'm still looking for my tailor, but at least I found Bob.

Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

The service i received was outstanding. Came in for sticking breaks, needed new pads and rotors all…read morearound. Service tech 10 Emmanuel did a great job and within a reasonable amount of time. (Roughly 4 hours from start to finish) The crew here hustles and does quality work. Thanks guys!

They should have more staff here. There's customers just waiting around to see a worker. Waiting to…read morereplace a tire and it's just been sitting on the ground for 30 minutes, had Jose just bring it in the back out of my sight, I'd be less anxious. At least he was transparent, but I wish it were faster service because I'm with a small child and still waiting while my elderly father is in the heat on the side of a highway watching my car. I wish this process was smoother for urgent situations.

Our Acura was rear-ended at a stop sign in Norwalk. The other driver was clearly responsible and…read moreher insurance company accepted full liability. My go-to service station in Westport Bob at Exxon (485 Post Rd East in Westport) does not do collision repairs. Upon researching I decided to go to David at Unlimited Auto Body of Fairfield (280 Post Rd in Fairfield). Excellent choice. David is professional, friendly, honest, trustworthy, and extremely knowledgeable. He was of tremendous assistance in navigating frustrating negotiations with the other person's insurance company. David is an extremely effective advocate of educating customers who are victims of auto collisions of their rights to fair compensation. The professionals at his auto body shop were meticulous in their work, and left our Acura looking (almost!) like new (it's 7 years old). I would not hesitate to recommend David to family, friends, and anyone who is the victim of an auto collision and is looking for an auto body repair shop they can TRUST. HIGHLY RECOMMENDED

Went to get an estimate for a small bumper crack. I specifically asked them not to notify the…read moreinsurance because I would be paying out of pocket for the repair. He said he wouldn't, a year later I find out that he reported it to insurance and carfax. If I wanted to file a claim through insurance, I would have gone that route. Honestly at this point, I should have just gone through the insurance company because it's now on file and I paid out of pocket. I definitely wouldn't recommend this shop and would warn others not to trust them at all. Very dishonest and misleading of them.

Jorden is AWESOME. He is reliable and is not only honest but tries to give you the best deal he…read morecan. I have known him for years and cannot recommend him enough. Sorry the guy below had a bad experience. He should try again.

In the spirit of transparency, our experience with Mobile Mechanic was a couple of years ago…read more We are the type of people who like to find a good honest service provider, and stick with them instead of bouncing around. We found Jordan through his self-advertising on Facebook when he first opened his mobile business. The first maintenance we scheduled on my wife's car went smooth. The convenience of having someone come to us for a service was enticing. After that, it became very difficult get in touch with him to schedule service. He would eventually reply after multiple attempts on our part. The two repair visits he performed for us ended up with one needing to be re-done by him because he used cheaper parts, and the second I had someone else re-do 3 months after because it looked like one of the parts that was supposedly replaced apparently was not replaced at all and failed.

I was really impressed with the level of service at Meineke. I got a flat tire right around the…read morecorner and drove into the lot. It was a Saturday and it was busy, but they squeezed me in and took a look at the tire. Also, the manager tried to get my fleet company on the line to cover the repair. They weren't helpful, but it was nice of him to go that extra mile. In the end, I was out the door in less than two hours. I thought half of my day would be lost, but it wasn't. Thank you!

I've been a loyal customer of this Meineke for years. I've brought them my car, my wife's car, and…read moremy son's car. I've spent thousands of dollars there. I had no issue with the staff at the shop itself. Then I had my car in for its 100,000-mile service. They charged me nearly $500 for spark plugs and nearly $500 for a coolant change. I questioned those charges and eventually got a small partial refund. Then I picked up the car and took a road trip with my son. The A/C, which had been working perfectly before the service, suddenly wasn't working. So I called. Seems reasonable, right? The person I was referred to by corporate immediately decided it was impossible that their service had anything to do with the problem. He hadn't seen my car. He hadn't inspected it. He hadn't even bothered to ask me any meaningful questions. But he was very confident about one thing: I was apparently trying to "cheat" Meineke because I wanted them to look at a problem that appeared immediately after their service. That was the moment I was done. I wasn't asking for a free repair. I was asking a company I had trusted--and given thousands of dollars over the years--to at least investigate a problem that surfaced immediately after they worked on my car. Instead, I got arrogance, accusations and zero accountability. You can overcharge me and I'll question the bill. You can make a mistake and I'll give you a chance to fix it. But accuse a longtime customer of trying to scam you before you've even looked at the car? Absolutely not. I will never use this Meineke again. And if you're considering bringing your car here, my advice is simple: Don't. Take your business somewhere that actually values it.

Quick and easy emissions test. Very friendly professional service. This is my second time dealing…read morewith Sport Hill Service. The first time was when my car was towed here after being in an accident. I will definitely be back! (Hopefully just for an emissions test or gas!)

If your car has been towed from an accident there is specific legislation of what can be charged…read morefor towing and storage. Sport Hill Service Station attempted to charge $426 for a $206 bill. (The adjusted bill was still inflated to include extra mileage and labor.) The legislation is listed below, and should also be posted on the wall in the service station. https://www.cga.ct.gov/2018/rpt/pdf/2018-R-0310.pdf