If you have tire issues and are in the Coachella Valley, I highly recommend this shop. As soon as…read moremy wife and I walked into the store, we were greeted by Jimmy, and he was able to answer several of our questions. Very knowledgeable and experienced team! We will definitely be back!

No call back for 72hrs. Only offered to comletw service we had scheduled nearly a week ago…read more After being told we would be contacted on Monday regarding a service that was incomplete on Saturday, we finally received a call on Wednesday. Follow up is apparently an optional service for the managers of americas tire. On Saturday, I had a 9am appointment. I was told service would be completed by 1045am. The receipt the tech handed me said 955am estimated. The completion text message came in at 935am. At 1115, 2hrs after my appointment, 3 hours after arrival and check in, i asked for my vehicle. The tech told me "looks like the got the tires on but not the alignment." Wrong. Not only did they not put the tires on over a nearly 3 hour period, they attempted to keep my new tires. After be assured we would be contacted regarding the issue on Monday- we finally revived a phone call from Larry on Wednesday offering to "comp" the installation. 1. It's not comp'd installation if it happens nearly a week after the original appointment. And 2, Wednesday is not Monday, Larry. Do better.