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    Nicholas E Nicosia DDS

    4.7 (14 reviews)
    Open 7:45 am - 6:00 pm

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    3 years ago

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    3 years ago

    Refused service to me. Was told I wasn't allowed in this establishment. One of the worst dentists offices I have ever been to.

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    Review Highlights - Nicholas E Nicosia DDS

    Kopacz and her assistant Karen put me completely at ease and made sure I was comfortable every step of,the way.

    Mentioned in 5 reviews

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    Ruckert Eric W DDS

    Ruckert Eric W DDS

    (7 reviews)

    If anyone is into feeling humiliated, judged and looked down upon, I would definitely recommend…read morethis office for that. Charlene (who must be an assistant) took it upon herself to take my sons personal information from his paperwork and make derogatory, judgmental and discriminatory remarks OUT LOUD. I heard it as we were sitting in the waiting room and so did the other patients that were there. We were embarrassed and humiliated. I went up to confront her. She did not apologize or show any compassion at all. She was arrogant and prejudiced towards us. If this surgery was not an emergency for my son then I would have left and never gone back. I had to swallow my pride and still allow this practice to remove my sons wisdom teeth. Mary Louise and another front desk lady were very kind and apologetic to us which I was thankful for. Those 2 women really saved the day. Dr. Ruckert was ok, he gave a half hearted apology but showed little feeling or remorse for the way his employee had acted. There is a bad feeling in this office. I felt it right away when I called to make an appointment. The lady (i believe it was also Charlene) was rude to me on the phone and made disparaging comments. It was the worst Ive ever been treated anywhere. I NEVER post reviews but I knew I had to today. I would not recommend this place to anyone. Be prepared to be talked about, laughed about and made fun of with your personal information. If she did this right out loud and in front of us, imagine what she says and does behind closed doors. I believe this might be a HIPAA violation. The Dr seemed to be ok with all of this. So BE VERY WARY OF THIS PRACTICE!!!

    Honestly.... everything about this guy is terrible. He is rude and not sensitive towards his…read morepatients. I was clearly nervous when getting my socket packed due to dry sockets. He specifically told me it would hurt, making me visibly nervous. After telling me that, he yelled at me saying "come on let me just do this already. I don't have time for this and I'm already behind schedule". Just rude. I was at a loss for words. I will never recommend him to anyone. He would dismiss any questions I had or act like I was an idiot for asking them. His sense of humor is not very humorous and he seems like he loves to brag about his past client. He apparently did the weather mans wisdom teeth extraction... he made sure to elaborate on that. I regret going to this man and giving him business.

    Roc Perio & Implants - Colleen O'Brien

    Roc Perio & Implants

    (11 reviews)

    Dr.Lowenguth and her staff redefine what it means to receive dental care. I came to ROC Perio after…read morea bad experience with a gum graft at a different dental group in the Buffalo area; the gum graft failed and the surgeon could not explain why but still wanted to perform another surgery on me. I did not feel comfortable continuing care at this location and sought out a new provider. I had a family member who had received treatment from Dr.Shang at ROC Perio and had a fantastic experience. From my first visit, I knew I was in capable hands. The office is pristine, the administrative staff worked with me to answer all my insurance-related questions (and I had a lot!), and every dental assistant I worked with was kind, professional, and informative. Dr.Lowenguth is masterful at what she does, which is like plastic surgery in your mouth. Beyond her skill, she was welcoming, caring, and explained my care plan to me at every step of the way. She even shared her personal phone number with me after my surgery and told me to contact her if I had any questions or concerns during recovery. Dr.Lowenguth and her team not only performed a successful gum graft, but gave me the information and tools needed to maintain my dental health for the long term while treating me with the utmost kindness and care along the way. I will not go anywhere else for my periodontic needs!

    Went here for the first time in October, and wasn't that pleased with them, the periodontist did a…read moreperfunctory first exam and told me to get a cleaning which I did that day at this office. The hygienist also had loads of feedback about what I was doing wrong and wasn't doing right. I listened and went away feeling like this place blames their patients for their periodontal disease, something I'd never felt in over 25 years of visiting periodontists. I religiously followed the hygienist's recommendations for the next six months, got a cleaning at my regular dentist at the three month mark (as I always do), and returned to this practice at the six month mark for another cleaning expecting some positive feedback. Ha! No way! Even though I had followed the advice everyday, twice a day, I was still told it was not good enough. After I pushed back and said I've done exactly what you told me to do for six months, the feedback changed to it's better, but you're still not doing it right. Again, I felt completely to blame for my genetic predisposition to periodontal disease. After all this high and mighty treatment by them, when it came time to schedule my next cleaning, there were no appointments for eight months! I'm supposed to have cleanings every three months rotating between dentist and periodontist. They have oversubscribed their practice to such a degree that they can't provide the timely treatment their patients require. The hygienist didn't think it odd that I was going to be two months late for my next cleaning with them (it would give her more opportunity to chastise me, I guess). It seems this practice is a-ok with their patients with periodontal disease to not receive the treatment they need on the schedule prescribed by both my dentist and the periodontist. Course, I'm not sure what a periodontist would have said that day, I wasn't seen by one at the end of the visit. I was told Dr. Shang (who I had seen in October for an initial exam) wasn't in that day, and I'd have to come back for another appointment to see her, rather than having another available periodontist do an exam, and write some notes for Dr. Shang about my current condition. When I checked out and asked to make that follow-up appointment, I was told they don't make appointments, and that the scheduling coordinator would call me to make the appointment. I had never experienced not being able to make a follow-up appointment at check-out. This seemed to make it inconvenient for the patient who has to be available for a phone call whenever it's convenient for the practice to call. But, I needn't have worried, just as they don't really care that their patients can't get timely treatment, they also don't care if they actually see a periodontist, no one ever called to schedule that appointment. I was told by the hygienist not to worry there'd be no charge for the follow-up appointment with the periodontist b/c it's included in the cleaning fee. I pretty sure there will be no reduction in the cleaning fee by this practice due to no periodontist ever looking in my mouth.

    Nicholas E Nicosia DDS - oralsurgeons - Updated May 2026

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