I was so excited to have gotten an appointment at Nicha Nails, especially after reading the reviews and having the hardest time finding a half decent nail shop in the area. Unfortunately, that excitement did not last more than 6 hours after having my nails done by Annie.
Annie arrived right on time for our appointment, being I was her first client of the day. She is extremely friendly, personable and I enjoyed my time while at Nicha Nails. I picked my colors, sat down and got started. I remember her telling and reminding me the left LED did not work, so I was primarily using only the right one (first chair closest to the entrance).
After all was said and done, I paid/tipped her and was extremely pleased with the service and results received. I even went as far as taking a picture as soon as I hopped in my car and wrote a 5 star review. That excitement only lasted several hours when I noticed that my pink colored nails began to chip. Initially, it was only one nail with the slightest chip then that evening I noticed two more nails chipping.
On Sunday, prior to her opening I left Annie a phone message asking her if I could change my original appointment date and figured we could discuss my nail issue when she return my call.
On Monday, it looked like I hadn't had my nails done in several weeks and was in desperate need of a fill - which I had just gotten done the previous day! At this point, the polish had not only chipped ridiculously but it had also began lifting to the point I could pull the entire color off in one peel - which I ended up doing. I was left with only silver painted nails and unpolished acrylic ones. I called the shop and left another message on Monday, explaining the situation and the current condition of my nails.
Since the shop is closed on Monday, I figured I give her time to check her messages and get back to me, she NEVER did. On Tuesday around 3:30p I called the shop and got Annie. I asked what color polish I had used so I could just go pick up a bottle and wait until 2 weeks for my appointment else where. Annie said she was meaning to call me back, which I'm not sure she was at that point, asked me to come in that day which I couldn't bc of work then asked to set up another appointment date with her.
As a person, she was really nice, as a nail technician she was not interested in rectifying my nails. Following my nail appointment, I got a massage, grabbed lunch and spent the rest of the weekend relaxing - my hands/nails did ZERO labor. At first I was hesitant to update my 5 star review to a 1; however, I use others reviews and pictures to make my decision so I had to be true to the process.
Unfortunately, I will not be returning. I paid $35 ($25 fill plus tip) to have a set of nails last less than 24 hours. To say I'm highly disappointed is an understatement. I wish Annie the best and hope that my experience is simply an outlier. I would have most likely given the shop a second
chance if she would have taken the time to communicate with me by returning one of my calls rather than me having to track her down. read more