We purchased a stove from "Cathy's" about 16 years ago and it's still in great shape! Thank you…read morefor everything! As for these negative reviews? Go to a Lowes or Home Depot and see what you get! Nothing is made to last anymore! You'll get crappie appliances for high end prices! Aka: Ripped off!

No bad being a good customer for the company around 7years needs a good washer and dryer home is…read morereally good

Nice selection of products. Kind personnel - not pushy. Place is a little run down but I would…read moreimagine that helps with the lower prices. I believe most if not all of their products are used and refurbished. But that made what i was looking for more affordable. They also work with a good delivery service.

Excellent customer service! Come here for a great deal on fridges and stoves!read more

bought a rebuilt dryer, had it delivered and installed. an hour later smelled gas, delivery people…read morecame out again and changed gas line that i went to hard ware store and bought. an hour later smelled gas again. called the store, the owner came and said it wasn't from the dryer. i then called con ed, they came out and tagged the dry. next day got the store to bring back my old dryer, got refund for purchase and delivery, not forty for the new gas line or the 80 i had given to the men for delivery and hook up. then they refused to hook up the old dryer. now a 64 yr old lady with spine issues gets to climb behind it and hook it up

Best place to go if you are in the market for appliances but don't want to overspend, like for…read morerental properties or a cottage. We have been buying refrigerators, stoves, washers, dryers, etc at John R Appliance for our rental properties for many years now. They are used appliances but they are all cleaned up, tested, and repaired if necessary and John R warrants them for 90 days. They also can arrange for delivery and can take away any previous appliance that is being replaced. In our experience the things we have bought have worked well and, since tenants can be hard on appliances, we don't feel the need to get new ones when used seems to be a better value. They have lower end to premium brands and the prices are in line with what you select, but not all that different. The guys there may look a little rough but they do know what they're doing and deliver good value, and they don't bite...at least so far.

to Mazharul Islam. He was very professional, patient, and knowledgeable about the products. He took…read morethe time to understand what I was looking for and helped me choose the best option without any pressure. His customer service skills are excellent, and he made the whole shopping process smooth and comfortable. I truly appreciate his honesty and friendly attitude. I would definitely recommend asking for Mazharul Islam if you visit ABC Warehouse.

Non operational Washing machine under ABC Warehouse warranty…read more Exchange made promptly without any difficulties. Spoke to Manager Dave regarding documentation process. Very helpful and answered all my questions. Staff very professional and listened. Delivery staff pleasant and prompt with text updates and phone call when closer en route. Set up done without any problems. Clear pathway done per instructions.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

I highly recommend Beebe's Affordable Appliance Repair for anyone needing appliance repair or HVAC…read moreservice. He was honest, fast, and extremely thorough quickly diagnosing the issue and recommended repair. If you're looking for reliable appliance repair, heating and air conditioning repair, or emergency HVAC service, this is the company to call. As a Realtor in Metro Detroit, I work with a lot of service providers, and having a trusted appliance repair and HVAC professional is key for my clients. His communication, fair pricing, and quality workmanship make him someone I confidently refer again and again

Tech who was sent out was pretty honest with us - highly experienced.. told us it would be too…read moreexpensive to fix and was honest about the value of the service rather than just trying to take our money. I would recommend

We love Global Appliance..... Fantastic service,…read moreknowledgeable.......and very kind. We don't want anyone else...they are the very BEST. Jim F.

If I could give a negative number I Would. We got this company through Consumers for our appliance…read morerepair program. Technician came out said dryer was fixed, dryer still doesn't work. Called was told they were coming back, told them we had to have someone after 4 because of our work schedule they said no problem, they called day of and cancelled because it wasn't "convenient" for their technicians to come after 4. Then told us we would have to wait because they like to send the same technician out and he was going on vacation. They had absolutely no remorse and no intention of making the situation right for us. I could basically feel their shoulder shrug at the other end. All I can say is good luck. Hope you have a better experience than we did. Just awful!

Sargent Appliance stores used to be out go to store whenever furnishing new construction homes…read morethroughout Wayne and Oakland county- but that was when the original owner was still around. I miss the original owner as unfortunately his heir has apparently let the ship sink when it comes to reliability, quality, INTEGRITY, and overall customer satisfaction!!! SMH For starters, I urge EVERYONE to avoid signing up for the 'EXTENDED WARRANTY'- what you're paying for is for young, fresh out of high school kids who don't know anything about being PUNCTUAL and who have no shame in not even showing up for your simple appointments as agreed upon- so if you enjoy WASTING TIME, being lied to, and just throwing money away, then by all means sign up for their 'extended warranty' and learn the hard way if you like it like that? ALSO, I don't know that alot of these sales people do (whether you goto the Clinton Township store or the Rochester one)- oftentimes, they just stand around and don't really help new customers as they're browsing the floor models inside the store- and if you do end up purchasing an appliance, in particular one that has more than a 7 day waiting/fulfillment time frame, you can count on ONE THING to be consistent about these 'sales men/women'- they WILL NEVER CALL you when the item is in stock/ready to be shipped. So again if TIME and scheduling (simply HONESTY) is important to you, then steer clear from Sargent Appliance- they have no shame in either LYING to you or in wasting your time!!! SMH

I really want to like this company. But honestly, nothing but trouble. Salesman lied to me. Take…read moreyour money elsewhere is my recommendation.

This was a very very positive experience. Both Terry and Janie were extremely pleasant and helpful…read more I needed a washing machine, they had advertised one and I went later in the afternoon. Terry showed me that one plus another option for the same price and made some helpful suggestions that made the decision very easy. The whole transaction took 15 minutes. Their delivery fee was very reasonable which included removal of the old machine putting in the new one, hooking it up and running it to make sure it worked. There's a 6 month warranty, if anything should happen they will come and fix it and if it's not fixable, they will replace it. They set up a very convenient delivery time for us. They were on time with that as well. We appreciated their service so much, that we returned a week later to purchased a refrigerator!

They used to be great. I loved their integrity and recommended them widely. I've bought multiple…read moreappliances from them. But now, I hate to say it -- but increasingly, they treat loyal customers like crap. They promise to call back with information, and NEVER do. Make appointments they don't keep, and don't call. --I get it when a business is understaffed with good techs -- but CALL and let the customer, who is waiting and counting on them, to let them know what's up. Respond. I bought my most recent primary refrigerator from them about a year ago in the $500 range. I started calling almost three weeks ago that the temp was in the 60's and I was using the freezer section as a fridge. After multiple calls and messages, they didn't show up until four days ago and said compressor was bad and it wasn't worth fixing -- but they'd take care of me. And then, they didn't get back to me about the options. When I reached them two days ago they said they'd give me another one for ~$550. --Hmm. So, despite that the one I bought should have lasted more than a year -- that's the best they can do for me for a replacement? After making me wait for over two weeks for them to even look at it. And of course, they've promised to call me back 2 x's since this last conversation --and haven't. I even told them that I want to buy a washer and dryer from them over the next month. -- Doesn't make any difference in their interest in helping me out. --I might as well start buying new sale or scratch & dent appliances instead of being treated like this.

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him