I am a cash buyer with no trade. I sent them two emails…read moreexplaining my buying facts and requesting a out the door price. They did not answer either email. I can not talk on the phone due to medical a problem. I think this is a VERY poor to due business!

Omar was very kind, helpful and prompt! He got me a great deal! Also, he was attentive and helpful…read moreduring the entire process. Used cars are hard to verify history and reliability. Pay attention to the Carfax, and read between the lines of oil changes and regular maintenance done on the car. If there's a lot of unusual work it's likely there's a larger issue. Also, look at where the car originated from and where it was serviced at. Mine was local and serviced at the originating dealership. After purchase, I took mine for an oil change and inspection, and it turned out in great condition! They offer 3rd party warranties, and gap insurance, I only got the gap personally. I am so happy with my purchase, and highly recommend Car Choice!

My wife and I have been looking to upgrade our car since last August. We came in because they had a…read more2018 Mazda CX-5 which I was really into at the time. The car salesman that helped us out was Andre and he is a nice and knowledgable guy. He was patient with the other cars we wanted to see and answered our questions when he had the answer. If he didn't which happened from time to time he didn't make stuff up but checked the internet or asked other salesmen. We didn't end up buying last August, but returned this past weekend. We took a look at maybe 10 cars and we had it down to a beautiful 2018 Infiniti QX30 and a nice 2017 Outback Impreza. Both vehicles came at a reasonable cost and I felt we would have gotten a deal buying either one. We ended up choosing the Outback. We decided to finance through Car Heroes because on certain vehicles this gets you a reduced price of around a grand. Both my wife and I have excellent credit so we figured we would get a finance rate of 5%. Well, unfortunately we were pretty far in when we found out our rate was 6.9% for two co-owners with excellent credit. This was probably the most negative aspect of the car dealing experience for us here. Of course we could have skirted around the issue if we had come pre-qualified through one of our banks. The cost of the vehicle would have been an extra grand though. There are trade-offs. Through all of the finance applications and signatures we were helped by Brian who is a nice guy. We were probably with him for and hour and half to two hours. He didn't rush us through any of the process and we felt free to back out or say no on any occasion. The cars sold here are all ex car rental vehicles so they come with more miles than usual for their age and a bit more wear and tear. People don't treat rentals with care or respect, because its not theirs after all. However, you are free to inspect and drive all the vehicles here and you may save just enough that it ends up being worth it for you. I thought our Outback was in great condition and three days in and it is running great. Only time will tell if there is an issue we don't know about, but I think we got a nice car. This business is expanding so wait times can get up there. We went on a Saturday and with all the looking, driving, and signing we did we spend about 4.5 hours there, but during previous visits it was pretty empty. During the week and work hours is a great time to come. As they increase in size and hire additional employees this place should improve. This dealership may not be for everyone, but I like the transparency of their fees, they get nice cars in all the time, the staff is nice, and the prices are very competitive even with the negatives.

This company employs illegal bait and switch tactics in their sales. They will confirm an…read moreappointment for a car shown on their website an hour before you arrive. Once you get there, they'll tell you the car sold last night. The car we went to view was sold "out of state." However, it wasn't on the lot when we arrived disproving this story. Don't waste your time, stay away from this dealer.

The staff was nice. My main complaint is I found a major scratch on the front door which wasn't in…read moreany photos of the car, when I asked them to lower the price just $100 for too get it fixed which would not have covered the cost to get it fixed. they won't even budge 100 bucks. They just gave the old line "prices are set by corporate". Don't think anybody actually buys that line

I went here planning to buy a BMW SUV, but the customer service was very disappointing. When I…read morearrived, there was no one outside to assist me. I walked around the lot for a while, and no one came out to help, so I drove to the front of the building, went inside, and asked if someone could assist me. The two women inside told me they don't go outside. At that point, I said, "Okay, well you just lost a sale." On top of that, the lot looked more like a junkyard than a dealership, which didn't give me much confidence. It made me feel like I might end up buying a lemon. In the end, I'm actually glad it happened because I went to BMW of Tampa instead and purchased a 2026 BMW X3. The experience there was amazing.

Great service and our salesman went out of his way tonhelpmus out even after the sale. Great…read moreservice. Car is great and our daughter loves it.

Great place to buy a truck, every truck on display is clean and ready for viewing. The sales…read morepersons were very knowledgeable about their product and patient with me as a customer. They were extremely professional in every area of customer care and service: from the presentation of the building, lot, and vehicles to my interactions with the staff. I've had my Dodge Ram 3500 for almost a month now and I consider it one of the best vehicle buys I have made.

Went here to get my BMW serviced and they did a good job. They didn't try to get over on me or make…read moreme pay for a ton of things I didn't need which I really appreciate it. For example, my brakes were squeaking and I asked them to look into it. They said my breaks were still at a 30% and wouldn't recommend changing just yet. A raggedy place would of tried to get over on me and say I needed new breaks immediately. Customer service was great, and prices are comparable to other shops.

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

Always get my oil change here. Easy to get appointments and service is quick compared to other…read morelocal dealers .

Let me start off by saying that coming into this review I wanted to compliment the service…read moredepartment on something before ripping them a new hole. Outside of the lack of communication the service advisors are quite friendly. This is where the realm of what I've experience with this dealership ends. This is Ford specific This part is Ford specific: Last year I purchased a 2019 Ford F-150 Limited. I can say that ever since my extremely bad treatment back in 2015 when I bought a brand new 2015 Mustang Ecoboost where it was in the shop for over 94 days, I have been extremely hesitant about buying another Ford. Somewhere between dealing with the multitude of issues that Ford has yet to work out in terms of the engine and transmission to the quality of the product. So giving them a chance after 10 years my thought was that they must have at this point gotten their mess together. Oh I was wrong and very wrong at that. The truck I bought, was about 5 years old, but it was the top of the top of the line. Had the best interior quality and had a raptor engine but packaged in a Platinum body. After owning it after a year here's what I have found. The leather on the seats wears so fast that currently the seats on my truck look like the leather seats in a 2001 Lincoln Town Car, it's worn and shriveled. The dash above the steering wheel has started peeling up. This was, in 2019, a very expensive truck and the materials don't show that at all. Ford has told me that it's $5000 to replace the dash. So owners replace it others don't even care due to the cost. I've had the truck in for a multitude of issues to include the transmission twice, and other functioning parts a couple of times. Ford use to be extremely reliable but when Ford tells me that its going to cost $123 to replace a cabin filter and the cost to replace the cabin filter on my 2024 Cadillac was $76, I have serious concerns and questions. This is Gator Ford Specific: My 2019 Ford F-150 Limited went into Gator Ford when I first bought it last year, not even having it for a month, but that was expected when I bought it used. They found somethings that needed attention, and working with my previous service advisor made things very palatable. The communication wasn't what I wanted it to be but he was extremely professional and really ensured that everything was handled at his end. This last time when I came in, my spouse and I were extremely frustrated at the extreme lack of communication. The fact that Ford thinks its ok that people can go more then a week without a vehicle especially when the work they are doing is warranty work for a new Ford part. I turned my truck into service on the Tuesday before thanksgiving, and it was ready Monday afternoon of December 8. That is unacceptable to have to be without a car that long. Further more the lack of communication and the promises of updating and keeping me abreast of the status of my vehicle never happened. I should not have to call you repeatedly to find out what's going on with my vehicle, but have a progress report of what's going on daily if not every other day and when milestones are hit the advisor should be letting the customer know those milestones. I felt like i was pulling out teeth. Between finding out why a brand new transmission was kicking to why the AC felt like it wasn't cooling the truck fast enough. I got multiple responds regarding all the issues and at one point didn't find out that the trucks transmission was being worked on until Thursday 12/4 which puzzled me as no one told me why. So massive problem I have found is the communication between customer and business, but there is one event that caused me to get so furious that it led to me writing this review. Over the last two times I've had my truck at Gator Ford for service, I have had a very expensive scent diffuser broken, and this last time I went to pick up the truck there were multiple grease stain on the doors and interior as well as the fact they didn't clean up after themselves and left my important documents that they took out of my glove box on the floor. I know of no business that treats other peoples vehicles like this and to do so means that you have no respect for your customers or their property what so ever leaving water bottles and trash in someone's truck and leaving it a mess is very bad business i have to say.

I recently bought a used car there for my granddaughter. I was super pleased. It's a husband and…read morewife team with a full-time mechanic as well. Their service bay is clean and organized. They are true professionals, and wonderful people to deal with. I will always bring the car there for service, and I may even bring my car there for service. I am so impressed with them. Color me... Very happy.

From the owner: "Thank You for Choosing DTD Used Cars Sales. We are equipped with Full-Service Repair Shop. Our…read moremission is your satisfaction. We have over 25 years experience in automotive industry. We started DTD Used Cars Sales to satisfy all automotive needs in one place. From purchasing Your First Preowned Car to staying on top of your Maintenance to Cosmetic Upgrades, we got you covered. Give us a call. We can Help.

I had my Nissan serviced this past weekend after sustaining some damage to my oil pan and I…read morecouldn't be happier with the service I was provided. Hamzah was professional, prompt, and knowledgeable throughout the entire time my vehicle was in for its service. I will be coming back to Brandon Nissan for all of my vehicle's services and I will be asking for Hamzah every time.

It took the service department 4 hours to answer whether a repair would be done that day or not…read more Even if they could not answer the question, 4 hours for any reply is ridiculous. The waiting area is absolutely dirty and dingy. I doubt anything has been fixed or painted in decades. This is a customer facing part of their business and it's absolutely horrid. Then, when picking up my vehicle I waited over 20 minutes for someone to retrieve my truck from about 30 yards away. Interestingly two young guys pulled up in my truck and got out. Why did that take 20 minutes and two guys? I could literally see where my truck was from where I was waiting, but they had my keys.

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

I had an absolutely terrible experience with these people, and will never go back nor ever…read morerecommend them to anybody. After I completed a purchase here, all I needed to do was send them a couple of my last paystubs for proof of income. This wasn't normally a problem, but it was late on a Friday on a holiday weekend and I had trouble getting in touch with somebody from my companies HR department to send these to me. I explained that this might have to wait until the following week. The sales manager absolutely lost his mind with anger. He started cussing me out, using profanity, and even accused me of being an unemployed liar. He asked me "do you even have a job, or did you just say that to get the car?" Totally unacceptable and unprofessional. What a way to treat your paying customers. Eventually I was able to acquire the paperwork he needed from my company, and suddenly they were all nice and friendly again. Yeah, screw you. These are awful people to deal with. Never again.