I've worked with Pink Plumbing & Sewer twice this year -- once to replace both toilets in my home…read moreand, more recently, to replace my aged water heater. In both instances, they were highly responsive, professional, and detail-oriented. They also gave me context on the services provided; that customer education is valuable, as it helps me make informed decisions both in the moment and in the future. They're also really respectful of my home -- including my nosy, barky dog.

Unfortunately, I have had a few significant plumbing issues this year. Lou and Anthony have been…read moreawesome. I appreciate that they are on-time, patiently educate me on the issues and solutions, review the work they did with me and give recommendations to keep the system running smoothly. I have also worked with Cameron who has been super patient with all my questions and guiding me through a major project. They have all made stressful situations feel less overwhelming. Everyone I have spoken with at the company has been very helpful, friendly and responsive. I will definitely call them again.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

Lou and his son did a quick tub faucet replacement today as my house is up for sale and it was…read moreneeded ASAP. He ordered the replacement in advance and then did his usual magical work, no mess, no fuss and they were gone in a flash. I've used Pink Plumbing for several years because of Lou, and now his son, because I trust them. The quality of their work always impresses.

I have had two outdoor plumbing experiences in the last 2 months. I needed to find a new plumber…read moreand happened upon Pink. In both instances, Pink responded promptly, analyzed the issue and fixed it. Pricing was very reasonable and the plumbers were especially friendly. The first call was handled by Adam and the second by Lou and Anthony (in training). My impressions of Pink are very positive and I love that they align themselves with the breast cancer movement.

Of the companies I contacted for this sewer line repair project, they were the most professional in…read morequoting exactly what they would do, and why they were going to do it, and they gave a fair price that was inline with most of the other quotes. Because it seemed a fair price, I didn't quibble, but I got the impression that I might have been able to get the price lower if I'd asked. They did exactly what they were contracted to do, and gave the best warranty on their work. Professional and courteous when dealing with them. The ONLY thing I might critique them on was their scheduling of appointments, which was a little vague on what time I could expect someone to arrive, but not enough to deduct stars.

Bad service. I would exercise caution with this company. Trust at your own risk. 33 mins or fixed…read morefor free advertising ... if they even show up! personally I wouldn't have cared if they took an hour, just want a good job. All I got texted was excuses and quotes for higher prices and next day possible service after saying they'd be here within 90 mins. Other text said he's at door... complete lie!!!

On August 21, 20224, I called Elite Rooter about an ongoing problem I was having with a clogged…read moretoilet. The response was quick. The techs wanted to rooter the line. I explained that this had been done repeatedly, and just two days previously. Eventually they said they needed to contact their supervisor who would call me. Within a few minutes I got a call from Henry Moreno, District Manager. Henry said he was not far from my location and could be here in a short time. When he arrived he spent a short time assessing the problem, and was quickly able to tell me what had been causing this problem for so long. Although the fix will be expensive, as there are two problems, I was really grateful that I finally had and answer after months of plumber visits and poor results. I would recommend Elite for their speedy reply and accurate diagnosis. Henry was jewel. Patricia S. *****

* 0 stars September 2026…read morePhoenix, AZ As a professional property manager with many years of field service I had a horrible and very frustrating experience with Elite Rooter that was a simple bathtub drain issue. First off they use deceptive advertising to get called out and then adjust pricing after claiming the ad only applies if a cleanout is on the wall but in reality all tub cleanouts are done through the overflow. Regardless after agreeing to the price which was triple what the original quote from the office, the scam was on to create work and make commissions. The plumber(Eric) claimed that he was unable to open the line do to damaged lines in the floor. After calling out another Elite plumber(Henry) who had a camera at his disposal they assured me it was a broken line, could not be cleaned out and would require major excavation and take thousands of dollars to repair. That was not enough, they also called out a third party restoration company(Quick Restore) to try to pressure me and add several thousand dollars more for drywall and tile work as well as requesting to represent me as a liaison to make claims on my homeowners insurance which is Fraud and highly Unethical. The following day I met an honest and professional plumber and within 15 minutes watched him pulled out a huge hair ball which opened the drain. This company wasted my time, caused undue stress and tried to prey on me by manifesting a problem and create unneeded work. * Highly recommend calling any other plumber in Phoenix

Had an amazing experience with Flush King. Had two shutoff valves and two PRVs replaced. Entire…read moreteam (Cost Estimating and Plumbers) were extremely professional and did great work. The plumbers reconfigured the entire shutoff valve and PRV set up with copper piping to take tension off the pex pipe. I will use Flush King for all my future plumbing needs.

LIFESAVER. Quick to…read morerespond. Consistent communications. Every question answered - Professionally. I thought I punctured a supply line in the wall, while installing curtain rod brackets for my daughter. It sounded like paper crumpling, a hiss and a dripping sound inside the wall. -Tech Anthony checked the wall with a Stethoscope, a Moisture Meter and finally backed the screw out of the wall. -Looked like I hit a metal stud or a Nail Plate. --Whew. Didn't want to waste the trip, so I had Tech Anthony install a Water Supply Spigot in the Garage. -A little more than the Diagnostic Trip Charge, but well worth the years of suspense, sleepless nights and therapy - wondering if I had punctured a water supply line, and no one could find it without opening up the wall. Chris' Customer Service is Ground Level,... words, phrases and explanations I could understand without getting crazy with Plumber 'speak. An everyday Joe's plumber for the rest of us.

Just wanted to give a shout out to Alex Carrillo (and Jason). Really appreciate the fact that he…read moredouble checked everything. He also explained what exactly was going on. Want to add that being genuine and honest goes a long way. Thank you, see you next month.

Just a shout out to ALLPRO and the team, that in a crunch time situation, came out and handled a…read morejob with the speed and care needed to get us ready to open and operate. Special thanks to Julio who started the ball rolling and then involved Tim who then called upon his team, Mike and Jose, who did the actual work. These two were so customer service oriented and professional I wanted to hire them for myself. Thanks for a job well done. In this day and age it means everything to small businesses to stay open. Appreciate you !

Of course our AC went out on the hottest weekend day.... When it was 117 degrees. Flush King came…read moreout within 90 minutes and Chase very professionally diagnosed the job. Unfortunately the compressor was shot on our 25+ years unit so we needed a full replacement. Chase efficiently arranged everything and along with Marshall, they completed the job in record time. Ted, the owner, even came out to meet us and check on the progress and our satisfaction. Amazing customer service! Never have I had such a personable and dependable team who provided excellent workmanship in an efficient manner work on my house. And they communicated every.step.of the way!!!! If I could give 10 stars, I would. I wholeheartedly recommend Flush King for your AC needs.

I spoke to Ted at Flush King after having one of the big companies in town tell me I needed a new…read morecompressor for $3600 and I asked Ted for a second opinion. He called me himself and had a tech to me in an hour. Turns out I did NOT need a compressor. Marshall, the technician who came out, went thru my entire system and found that it was merely a small condensation valve and line that needed to be cleared out. He completed that job in just a few minutes and stayed with me until the house had cooled down from 88 to 78 degrees. This service was a small fraction of the cost of a new compressor. Professional, prompt, caring. How refreshing it is to have an honest vendor tell you the truth and do the job with an eye on long term relationships and not short term profits. In the meantime Ted checked the parts availability and would have saved me a lot of money if that was really the problem. I will definitely use again and recommend this company for your HVAC work. They're knowledgeable and thorough and really care about the outcome.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

We had a main water line leak and reached out to 100% Plumbing. Levi was our guy, and he's the only…read moreone of all our quotes that actually took the time to explain everything thoroughly to us. He was also straightforward about what actually needed to be fixed and what didn't. Eventually, we chose him to do our work, and the whole process was efficient and smooth from start to finish. We're really happy with the work and are pretty sure we will be reaching out to Levi again for our future projects.