4.5 stars Great Work - Poor Timing…read more Small master bath and powder room remodel I knew what the cost was upfront. As my job was discussed and created, work items were listed and priced individually. When I added and removed items they displayed appropriately as a refund credit or additional charge immediately. The time frame proposed in the beginning was a guess-estimate I understand because one has to dig into a project to truly see what it will take. But no, my rooms were not completed in a timely manner. Schedules were pushed out, but I will state that there were a few times I was contacted and offered someone to come over to complete a trade earlier than scheduled. I made sure to have most of the needed materials already at my home so there would be no time issues when on site. (I purchased some items independently). Honestly, the time sucked. The various tradesmen were polite and knowledgeable. The men prepped my home's entryway and paths to each workroom protecting all surfaces. I had no debris left or scuffed flooring. They showed up, completed their job and left my home clean. Holtzman's web portal was easy for me to access and use. All details about my project were available to be viewed at any time. I communicated with customer service, my appointed designer, and my supervisor through emails, phone calls, in person and texts. The sales rep was very difficult to reach once my project contract was signed, but my supervisor, Will Stubblefield, supported me through every question I had throughout the whole process. His time and work was genuine and appreciated. He made sure that each phase of the project was completed to my satisfaction and when the schedule was ridiculously pushed back, he stepped in on a couple weekends and completed some work himself. Will responded to each of my questions patiently as I had many being this my first project. If I have more projects, I will request Will to manage it. He secured my confidence that Holtzman Home Improvement would complete the job and have it done well.

An absolute nightmare experience for what should have been a simple kitchen cabinet and kitchen…read moreappliance project. The Holtzman salesperson will tell you what you want to hear to get you to sign, and then (eventually) when the project starts, you'll hear something different from the project manager. When our project started, one of the first things we heard from the project manager was "I'm sorry, but he (the salesperson) shouldn't have told you that." Communication from the company was very poor. The project manager did not reach out with any proactive updates, instead I had to call / text regularly to find out what was happening and when. The usual response to my questions was "I don't know, I'll have to get back to you." They have an online schedule portal, but it was not updated by the project managers (we had 4 different project managers throughout the project), so the portal was practically useless. There were many delays and missed dates from Holtzman, there were surprise up-charges and items they forgot to order (causing more delays), but the real difficult part was the lack of communication. Not knowing what's going on is really unsettling when you've trusted someone with this type of project. The kitchen came out looking great. The people that come to the house to do the work are nice and friendly, and generally do good work. But the communication and lack of accountability from the company is embarrassing. If my name were on this company, I would take more pride in the work and try to improve how they treat customers. I would strongly advise anyone to go with another company and save yourself months of delays and many headaches from dealing with Holtzman.

In their Yelp info page it says to text them pictures. Did that, received a response and an…read moreestimate but now ghosted when it comes to scheduling. Too busy for my smaller project I guess.

Stucco house .. excellent job.. friendly, on time, professional, cleaned up at end of every work…read more day .. when painting contractor came to paint he was impressed with what a great job.. 90 corners at pop outs around window..

These guys are amazing. We have a home in California and just purchased an AZ home. Jorge and…read moreArmando gutted and remodeled 2 bathrooms for us , as well as doing our kitchen backsplash. It was such a great experience. In the past we have had many issues with contractors, not this time. They worked very clean and did such a fantastic job. We really appreciated their attention to detail and keeping us informed at every turn. I just can't say enough good things about these guys. We were so impressed with their work that we also had them do our daughters kitchen backsplash. You will not be disappointed if you hire Jorge and Armando. Thanks guys for a job well done.

Jorge and Armando recently completed a kitchen back splash and light fixture install project and…read moredid a terrific job. They had to do a lot of cuts to frame out our kitchen window, but it all looks tremendous. They came on short notice and helped us get this work done before holiday parties my wife and I are hosting this month. They are reasonably priced, very clean, and do high-quality work. I would definitely recommend them and use them on my next remodel project.

I got a few different quotes. This company wasn't the cheapest, but was the most professional…read more Others quoted without seeing the door in person, or wanted me to pay 100% up front. AMS only wanted 50% upfront and the rest after I was happy with the job well done. Installer was super knowledgeable and kind. He was quick and explained the whole process as well. Highly recommended.

I'm sad and disappointed to write this review but it's aligned with the other 1-star reviews found…read morehere. I manage over 25 LTR & STR properties and was hopeful that I might have found my go-to company based on the recommendations I received for AZ Maintenance. I received quotes for work to be done on 2 properties. Not a huge job ($3000) but a solid variety of tasks that allowed me to see if this is an experienced company that can do the jobs well and reliably (installing ceiling fans, bathroom exhaust fans, weather-stripping exterior doors, tightening a few loose toilets). They said that it would take 4 days to complete our job. So I waited 3 weeks until they could scheduled us in. At the end of the 4 days, this was what was completed: 1 ceiling fan installed in a bedroom. Nothing else. 4 days to install a ceiling fan? The injury to insult was the total lack of communication from the office. Not one single email, text or phone call after I left multiple messages as to what the status of our job was. We had tenants moving in the following week so I sent an detailed email to cancel and explained what went so terribly wrong with this job. No reply. Just an invoice for the 1 ceiling fan. I found a different handyman who singlehandedly completed the entire scope of work in 2 days! without complaint or fanfare and $840 cheaper. He is now my go-to guy for all my repairs and remodeling jobs.

UPDATE: On Google Reviews, the owner responded and dismissed quite a bit of the review including…read moreassuming that I was a disgruntled ex employee. Which seems kind of funny because why would you immediately believe that I was an ex employee rather than a previous customer. Seems rather silly when they knowingly hired sub-par subcontractors. I'm providing my response below: I trust the owner will be able to identify who I am since they've needed to return on more than one occasion for warranty work. The owner's assumption that this is a fake review is inaccurate. They are well aware of our project since we have had numerous warranty issues that they've had to come and fix. I was told my review was read and acknowledged. I was told the former project manager was a "dirtbag" and a "car salesman". I'm not sure why the owner is acting as though this review is inaccurate. I was also told that the subcontractors that were assigned to us are no longer with ACR. I find it kind of disappointing that the owner chose to discredit this review rather than just take accountability, especially being dismissive about the paint brush comment. Nothing in this review was rude or subjective; all based on facts -- most of which his employees have shared with me. Nevertheless, I fully expect the owner to go on the defensive to my edit as he has on all the other reviews. He is well aware of our project, the firing of our PM, the subcontractors that were assigned to my project, and the sub-par work done in my home -- which the person who completed our walk through commented on.

This company is amazing. I call them for everything! Plumbing, electrical, remodeling, etc... I…read morecalled them to fix my bathroom... they remodeled my bathrooms in 2 weeks. I called them to repair my house, and they handled it the same week at a decent price. I just moved out of my house, and during close, we encountered a plumbing issue... THEY ARE COMING OUT RIGHT NOW!!! . Just hire them to do everything for your house. Don't let anyone else touch it.

Great contractor. I have used them for 2 separate jobs now. Very reliable, punctual, does great…read morework and cleans up afterwards.

I had an appointment with the at 2 Pm on a Saturday. No one…read moreshowed up! I called and left a be, nothing. I tried texting, nada. I had to back through yelp to get their information. When I finally contacted someone, they lost my information and thought I got their number from thumbtack. They didn't even try to reschedule. This is completely unprofessional. I can't imagine how they stay in business if they can't even communicate.

As we're nearing the end of our shower remodel, we would like to express our gratitude to the…read moreGlobal Prevention Services staff. Upon having our master shower remediated for mold through our home insurance policy, we were on the hunt for a company that could reconstruct the shower. I submitted a request through Yelp, and Global Prevention Services responded and got me scheduled for a consultation immediately. Shortly after this consultation, the Global Prevention Services Project Coordinator, Kimberly, put together several service estimates for me, as we weren't yet sure the direction we wanted to go with the shower tile. Kimberly was patient with us as we picked out materials and went back and forth on what we wanted to do! Due to our mold experience, we ultimately decided we wanted to limit the amount of grout in the shower, in hopes of minimizing the chances of it failing. With that, we started the reconstruction! Throughout the whole process, Kimberly and Rudy, the project manager, were incredibly thorough, communicative, and overall, just really helpful. We could not be more grateful for the time and effort both Kimberly and Rudy spent trying to make our shower dreams come true. I would also love to give a shout out to all of the guys who helped load and unload HUGE porcelain slabs -- that is no easy feat! I think it is also important to thank both the CEO, Michael and the President, Jeanette for checking in throughout the project to ensure our satisfaction. I have never been treated with so much care as a customer. The whole team deserves recognition for the role they played in getting this job to the finish line. The only thing left to do is install the shower door. We can't wait to use and love this shower for years to come!

HIGHLY RECOMMEND!!! Had to do a kitchen and 2 bathroom remodel for a rental property and wow they…read morewent above and beyond. Kimberly in the office was on it with the communication! I live out of state so she kept me updated on progress and if a problem came up, she provided many options and solutions ready to go! Michael and Rudy were so great in explaining what needed to be done and saving me money in places where updates weren't needed for a rental! THEY WILL SAVE YOU MONEY WHERE THEY CAN! Unlike other companies that try to sell you on doing things that aren't needed! They worked so well with my budget, even did extra work here and there to make sure the place looked great for tenants! Don't hesitate to reach out to them! You'll never need to look for another remodeling business again... My go to for any future rental properties in AZ! Such a pleasure to work with and I look forward to working with them again!

Do not use. Not a professional. Did not return to complete what he said he would do. Not even a…read morereturn call.

Lon and his crew are amazing! From the first consultation to go over ideas, to meeting at the tile…read morestore to pick out colors and patterns and later to affirm our choice of colors on paint. Some of the details you can't see, whisper quiet exhaust fan, LED ceiling lights, the rain shower head and metal edge on the tile to give a finished look. The backsplash that came with the vanity did not have a side piece, so he came up with using the tile from the shower floor, which really tied everything together. His entire crew from demo to finish were so helpful and answered all my questions. We keep pinching ourselves every time we walk in our bathroom to make sure it isn't a dream! We couldn't be happier! Highly recommend!